Challenge 3 Final by Paula https://padlet.com/pmorais66/m8benryosk85fnfl How might we agilise e-services planning, implementation and evaluation processes to increase interaction and collaboration among public servants? en-us 2021-10-04 09:34:14 UTC 2024-11-02 04:42:22 UTC hello@padlet.com Semantic analysis pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789055946 2021-10-04 09:35:47 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789055946 Design charrette pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789058172 2021-10-04 09:36:55 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789058172 Desk research pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789059119 2021-10-04 09:37:25 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789059119 Semantic levels pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789060851 employee culture
system development
practice]]> 2021-10-04 09:38:23 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789060851 Semantic levels pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789061871 System Level: MVP, API's, standard and clean codes, Omni-Channels

Cultural Level: empowerment, Iterations, it's okay to fail, try new things, servant leadership, resistance to change, team effort

Economic Level: Investing in infrastructure, Digital transformation is not a cost, long-term ROI,  

Social: Current employees digital maturity level, educational level, years at organizations, 

Emotional: Upskill the employees skills, new type of roles, old jobs might be lost, Emotional inelegance]]> 2021-10-04 09:38:56 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789061871 Stakeholders pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789062835 1. Employees
2. Management
3. 3rd parties (digital specialists, developers)  ]]> 2021-10-04 09:39:28 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789062835 Semantic levels (Dawood) pmorais66 https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789066435 1. Agile development Approach 
2. Early value delivery 
3. Empowerment
4. Incremental]]> 2021-10-04 09:41:13 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789066435 Employee https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789077264 Pain Points: Centralization, DT is a treat for their jobs, no space for innovation, long term plans 

Gain Points: Early value delivery, Team effort and collaboration, self development (skills, knowledge), feeling of not wasting time in long time planning

Topics on Interest: Omni-Channels (H), Agile development Culture(H), Capacity Building(M), 3rd party support(L)]]> 2021-10-04 09:47:08 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789077264 Who should be Interview https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789088981 1. Top management
2. Employees ( Technical, customer services, planning and project management)
3. 3rd parties (Service providers) ]]> 2021-10-04 09:53:49 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789088981 Where can we find them https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789091002 1. Municipalities
2. Providers of services ]]> 2021-10-04 09:54:58 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789091002 Questions to ask them https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789100004 1. What is the plan in the next 3 years for providing the service digitally 
2. Do you thing the digital services has positive impact on the organization 
3. Do you previous experience in Agile approach, how you evaluate it 
4. Do you think the organization culture is flexible and welcoming change
5. Do you invest in digital transformation? 
6. How you measure the impact (KPI's) ]]> 2021-10-04 10:00:03 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789100004 Interview Format https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789101025 Individual meeting]]> 2021-10-04 10:00:29 UTC https://padlet.com/pmorais66/m8benryosk85fnfl/wish/1789101025