2008 - Hilton Vancouver Washington leaves a mark on the world as the first hotel to be both Leadership in Energy and Environmental Design (LEED) and Green Seal certifired.

 
2013 - Hilton dispatches new dining idea, Herb N’ Kitchen around the world.

2014 - To start with the first brand to live stream a show on Youtube. (Hilton Times Square).

The fourth level of Maslow’s pyramid represents those needs related to the feeling of being respected and gain recognition. There are two versions of this need: the need for respect from others (lower version) and the need for self-respect (higher version). The higher version includes individual needs such as self-recognition, confidence, self-esteem, achievements, independence or freedom.  The lower version is related to the need to be accepted and valued by others, which give the person a sense of contribution to society.  These are the needs for attention, value, reputation, status, dignity, fame, control, etc.
 How can this be applied to the hotel business? Having a blog and an optimized website so that the hotel gains visibility, authority and recognition are part of business strategy, at this level.  Geographic location may also contribute to generate confidence.  Having special services such as Spas or personalized services may also improve the hotel’s image and status.  Finally, social networking sites are also important at this level, as they make it possible to spread any kind of content. This contributes to generating more confidence, gratefulness and consideration. 

Internal Source - Job Posting and Bidding, Promotions and Transfer, Employee Referrals 
Hilton hotel gives employee training when they exchange employee from another nation as Hilton is a worldwide hotel. 

External Source- School, Colleges and Universities, Labor Union, Employment Agencies. 
Hilton hotel cultivates a reliable relationship with a portion of the best hospitality school in the world. 

Internet Source- Job Boards, Employer Websites, Media Sources 
Hilton hotel creates a website so the interviewee can access to find out more information about the job whether they are qualified to handle the job or not. 

Problem solving teams- The manager and their team members of Hilton hotel Kuala Lumpur have managing and training of the structure and management of hotel industries to deliver an excellent effectiveness and measurement for achieving successful. Specifically, they will be responsible for performing the following tasks to the highest standards. For example, the hotel general manager such as supervisor of guest services, housekeeping supervisor, front desk supervisor and kitchen manager are solving the problem about how to lead everything running smoothly in all department including customer service, food, building maintenance and so on in order to increase the image of the environment of the hotel.  The ways they are solving is overseeing much of the staff and ensure the guests are satisfied with their stays. 

Self-managed work teams- The team members serving Hilton Brand hotels and vacations are always working on behalf of our guests without manager. For example, the team of housekeepers, porters, concierge and chef and so on, they self- managed and maintain their attitude, behaviours, skills, and values that follow such as committed to delivering a high level of customer service, excellent planning and organising to archive the customer needs and increase the motto of the company.

Informal group: Informal groups of the Hilton Hotel Kuala Lumpur are an organisation unknowingly and without any intention according to the similar interests of the people working together. For example, when Hilton Hotel has organised sales challenges, the sales managers will come into action. They consult the innovative ideas from various departments and takes out the best solution.