DABB Cohort 57: Identity challenges by GDS Academy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz What are the challenges of assuring a digital identity? en-us 2022-08-15 14:10:37 UTC 2026-01-10 22:32:12 UTC hello@padlet.com https://padlet.net/icons/png/1f9d0.png Can be very onerous for User (NHS Login was an example of this) causing drop-outs/disengagement. https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208221 2022-08-18 09:11:22 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208221 Security https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208298 2022-08-18 09:11:31 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208298 Trust https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208380 2022-08-18 09:11:38 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208380 Security software https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208478 2022-08-18 09:11:48 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208478 Remembering logins https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208547 2022-08-18 09:11:57 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208547 Being hacked https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208593 2022-08-18 09:12:01 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208593 having enough unique information to be protected and keep that info protected https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208602 2022-08-18 09:12:02 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208602 having access to proof of identity https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208687 2022-08-18 09:12:12 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208687 Internal breach https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208739 2022-08-18 09:12:17 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208739 Data protection https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208764 2022-08-18 09:12:19 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208764 Accessibility https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208839 2022-08-18 09:12:28 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264208839 Phishing scams https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209062 2022-08-18 09:12:34 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209062 Fraudulent data https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209069 2022-08-18 09:12:35 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209069 keeping data up to date https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209075 2022-08-18 09:12:36 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209075 Being able to track data breaches gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209101 2022-08-18 09:12:39 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209101 Where to input the data so it is safe https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209119 2022-08-18 09:12:41 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209119 keep evolving the security measures https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209128 2022-08-18 09:12:43 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209128 2-factor authentication? https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209153 2022-08-18 09:12:47 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209153 Having multiple assurance platforms (verify vs gov gateway) and departmental/operational politics https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209203 2022-08-18 09:12:52 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209203 Digital identity not shared across departments - needing multiple logins https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209224 2022-08-18 09:12:53 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209224 Effectively educating users gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209235 2022-08-18 09:12:54 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209235 Advanced cyber security https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209307 2022-08-18 09:12:55 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209307 Internal policies protecting users https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209417 2022-08-18 09:13:10 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209417 different contexts may need different proofs of identity https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209514 2022-08-18 09:13:13 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209514 gathering evidence to prove identity https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209522 2022-08-18 09:13:14 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209522 Security vetting https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209553 2022-08-18 09:13:17 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209553 different contexts may need different proofs of identity https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209567 2022-08-18 09:13:18 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209567 Staff vetting https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209752 2022-08-18 09:13:40 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209752 keeping data up to date https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209810 2022-08-18 09:13:44 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264209810 The cost to the service of setting up assurance and monitoring gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210032 2022-08-18 09:13:49 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210032 Joining up data sources to verify https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210125 2022-08-18 09:13:58 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210125 Malicious staff https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210152 2022-08-18 09:14:01 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210152 User friendly vs secure - difficult balance gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210376 2022-08-18 09:14:18 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210376 Managing GDPR and other policies https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210484 2022-08-18 09:14:29 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210484 Secure storage https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210511 2022-08-18 09:14:32 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210511 Different information required for different services https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210762 2022-08-18 09:14:57 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210762 Ensure long term planning to be able to host files https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210805 2022-08-18 09:15:04 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210805 User research and user testing https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210841 2022-08-18 09:15:09 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264210841 Understanding why they need to do something gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211084 2022-08-18 09:15:38 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211084 Cost for provision of service https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211107 2022-08-18 09:15:40 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211107 Accessing own records gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211354 2022-08-18 09:15:59 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211354 Allocation of resources to provide service https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211362 2022-08-18 09:16:00 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211362 Look for opportunities to re-use existing government approaches, rather than build yet another solution https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211438 2022-08-18 09:16:10 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211438 centralising identity assurance technology for cross gov use (verify/gov gateway) https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211465 2022-08-18 09:16:13 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211465 work with experts from other industries gdsacademy https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211555 2022-08-18 09:16:23 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211555 More join up of digital and physical identity assurance environments https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211961 2022-08-18 09:17:12 UTC https://padlet.com/gdsacademy/la0oc7c8dakpxmpz/wish/2264211961