uses a variety of processes and promotional activities designed to support customers

use a variety of processes and promotional activities designed to support customers, drives marketing campaigns and gets to know the needs to provide the best products and services

Managing employee recruitment, hiring ,training , administering salary, benefits as well as employee records

uses a variety of processes and promotional activities designed to support customers.

they shape an organizations image and they build the brand spread organizations message and minimize the effect of negative publicity

They build the brand, spread the organisation's message and minimize the effect of negative publicity

The customer service department assists in following up with customers and resolving issues and is another perfect example of a front-office process. The customer contact centre has become a critical single point of contact to handle all customers’ problems

responsible for managing employee recruitment, hiring, training, administering employee salary and benefits as well as handling employee records.

ensures efficient financial management and implements necessary financial controls to support all business activities.

front end function because they deal directly with the customers and the market

modern day technology systems department oversees, maintain and backup computers, servers, network. It ensures that all departments within the organisation are able to access up to date information in order to carry out their day to day operations smoothly.

to develop new services or products or improve existing ones accordingly to meet customers’ needs.

The production department is responsible for converting raw materials and other inputs into finished goods or services.

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Front-End Functions

-Recruitment & Selection: Attracts, interview, and hires new employees

-Employee Relations: Manages communication, handles complaints, resolves workplace conflicts

following up with customers and resolving issues and is another perfect example of a front-office process. The customer contact centre has become a critical single point of contact to handle all customers’ problems.

ensures efficient financial management and implements necessary financial controls to support all business activities

This department manages and maintains computers, networks, phones, and possibly websites or AV systems, ensuring all departments have up-to-date information for smooth daily operations.

is to develop new services / products or improve existing ones accordingly to meet customers’ needs

The production department transforms raw materials into finished goods, improving efficiency to meet output targets while ensuring quality and value for consumers.

uses variety of processes and promotional activities designed to support customers.l