https://padlet.com/lim_sze_han/MLSCM Four Phases of Collaborative Problem Solving en-us 2017-04-19 01:36:42 UTC 2025-10-24 19:18:04 UTC hello@padlet.com lim_sze_han https://padlet.com/lim_sze_han/MLSCM/wish/166908951 Gentle Tips
Problem Identification
What is causing the conflict? Is this a value conflict, role conflict, different goals?
Who is involved in the conflict? Is it between individuals, an individual and the team, factions?
Solution Generation
Clarify and agree on the problem before jumping to solutions, come up with possible solutions and evaluate them, decide on the best solution.
Action Plan Formulation and
Agreement
Get commitment on what each person will do to solve the problem. All parties need to be clear on what the solution is and that they need to accept responsibility (individually and as a group) for making it work.
Implementation and Follow-up
Summarize and set up a follow-up date to make sure that the conflict has been resolved.

 

]]> 2017-04-19 01:39:16 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166908951 lim_sze_han https://padlet.com/lim_sze_han/MLSCM/wish/166909265 Group A - As Mr A
Group B - As HOD
Group C - As HOD
Group D - As the Principal
Group E - As the Principal]]> 2017-04-19 01:42:28 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166909265 https://padlet.com/lim_sze_han/MLSCM/wish/166947061 2017-04-19 08:00:05 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947061 https://padlet.com/lim_sze_han/MLSCM/wish/166947085 1) Document all the evidence.
2) Talk to Mr A from a development perspective and not his weaknesses.]]> 2017-04-19 08:00:15 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947085 https://padlet.com/lim_sze_han/MLSCM/wish/166947169 HOD needs to gather evidence,  state expectations clearly, detail intervention measures. Take minutes during meeting. ]]> 2017-04-19 08:00:59 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947169 https://padlet.com/lim_sze_han/MLSCM/wish/166947173 Mr A
The source of the conflict is due to lousy leadership by the RO and Principal. They do not understand me and my potential is hindered.  As leaders, they need to spend time listening to me, so that trust is build between the leaders and me. In solving this tension, I also request that a mediator be present. ]]> 2017-04-19 08:01:01 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947173 https://padlet.com/lim_sze_han/MLSCM/wish/166947199 - Get RO to collate evidence on all allegations and document every meeting (signed and acknowledged by both Mr A and RO)
- Have conversations with Mr A, together with RO, to identify the gaps and agree on the support that the school will give
- Give a timeline for Mr A to improve

]]> 2017-04-19 08:01:14 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947199 louishojyen1 https://padlet.com/lim_sze_han/MLSCM/wish/166947201 As a principal, ensure HOD have sufficient documentation, close monitoring as well PD Plans, support plans for this officer.

Always have a "witness" during meeting with JH.
. 



]]> 2017-04-19 08:01:15 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947201 goh_poh_hong_patricia2 https://padlet.com/lim_sze_han/MLSCM/wish/166947204 As HOD, we need to collect evidences and then follow up with intervention measures. 

We also need to have a log book of all conversations with Mr A. 

Any conversation with Mr A needs to be accompanied by a VP and usually the same VP so as to ensure consistency in the message sent to Mr A.

]]> 2017-04-19 08:01:16 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947204 https://padlet.com/lim_sze_han/MLSCM/wish/166947309 2017-04-19 08:02:12 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947309 https://padlet.com/lim_sze_han/MLSCM/wish/166947998 Mr A
I will do self-reflection and understand the real issues ]]> 2017-04-19 08:07:03 UTC https://padlet.com/lim_sze_han/MLSCM/wish/166947998