Rapid Prototyping & Experimentation by https://padlet.com/edwilysmorfe/kxt4l3k48hagggyx Igniting Ideas for Performance, Quality & Career Growth en-us 2022-05-10 23:07:03 UTC 2025-05-28 20:24:22 UTC hello@padlet.com https://padlet.net/icons/png/1f44d.png princessbhernadettetan https://padlet.com/edwilysmorfe/kxt4l3k48hagggyx/wish/3467292449 • Metrics alignment intervention: Partner with stakeholders to know and understand their KPIs and how the associates are doing

• Career pathing within the BU: Clearly defined job architecture; Partner with BUs to use career drivers so associates would know custom paths based on their interest areas

• Recommendation of relevant AP courses based on job alignment

• Monthly pulse survey and LNA by EL

• Feedback loop from ops - release survey to leaders after the program

• Task checklist after NASA certification

]]> 2025-05-26 08:10:22 UTC https://padlet.com/edwilysmorfe/kxt4l3k48hagggyx/wish/3467292449 https://padlet.com/edwilysmorfe/kxt4l3k48hagggyx/wish/3467301005 CONTROL


- Check availability of skills lab training for all BUs/Functions

- Create enhancement pods to the BUs (skills, comms, technical processes)

- Buddy system/Mentors on Demand

- Reinforce micro-learnings

- Create a visual performance skills map


INFLUENCE


- create a Mentors on Demand program

- reinforce current reward programs

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  • Identify top performing team or associate to share best practices during team huddle.

  • Associate Proficiency form (BU Agnostic) - expertise, call handling/soft skills, communication skills

  • Coaching Observe (mentors)



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