https://padlet.com/kkvleung/kxfhjdwme4a3st4h Made with the strength to succeed en-us 2020-09-23 11:51:12 UTC 2022-10-05 04:38:53 UTC hello@padlet.com https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277317682 2022-08-31 06:16:35 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277317682 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277321240 2022-08-31 06:20:42 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277321240 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277323627 Fung ka ki, Joey
lung ka chun, Jason
lam kam hung, Brian
Cheung chun yan, Chris
Muhammad Hamza
Li Qianying, Maura
Chan Ho Ching, Mia]]> 2022-08-31 06:23:30 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277323627 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277327993 Tsang Hoi Lan, Holly
Chau Tsz Yu, Fish
Chan Wing Lam, Kary
Timo Slawisch
Yuen Wan Yi, Aidam 
Tam Ka Man, Tiffany]]> 2022-08-31 06:28:28 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277327993 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277331933 Chan Cheuk Yiu, Jessamond 
Law Wing Ki, Tracy
Li Ka Suet, Cathy
Cheng On Kei, Kathy
Cheung Tsz Ching, Mia
Lee Sze Chung, Ricky
Cheng Hiu Yan, Yannie]]> 2022-08-31 06:32:51 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277331933 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277333407 To Lok In Jessica
Mok Ka Lun Kardin
Wan Tsz Ching Vanessa
Yu Wing Chi Judy
Cheung Mei Chi Jacqueline 
Yau Ka Ling Stella
Cheung Hiu Man Joyce
Chan Ka Lam Karen]]> 2022-08-31 06:34:30 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277333407 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277364914 Wan Shing, Tony
Chung Shing Kit, Keith
Tse Ka On, Niko
So Chun Hin, Stanley
Fung Wing Ki, Kristy
Fu Ka Man, Carmen]]> 2022-08-31 07:07:56 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277364914 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277367200 2022-08-31 07:10:33 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277367200 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277370155 2022-08-31 07:13:09 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277370155 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277372666 2022-08-31 07:15:42 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277372666 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277471521 2022-08-31 09:12:02 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2277471521 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2282443124 2022-09-05 02:47:30 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2282443124 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2282443317 2022-09-05 02:47:39 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2282443317 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285849173 Name List
Ting Hiu Ching, Myolie
Lam Hau Ying, Lily
Max Philip van Lith
Lam Kwan Ho Ben 
Cheung Kai Yip Ken  
Wong Chi Him Kenneth 
Tou Ching Ngo]]> 2022-09-07 05:26:00 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285849173 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285850855 Luk Ngo Ching Tammy
Check Ka Leung
Kee Chi Ngai, Alvis
Chan Hoi Kiu Henry
Wong Yik Nam,Tony
Chu Kai Yin Alvin
Hung Chun Lung,Noa


]]> 2022-09-07 05:27:48 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285850855 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285862649 https://docs.google.com/document/d/1poeyetmanMmK8fG6nCphdnwwkz_amX5ajRJCrwfJSY0/edit?usp=sharing

]]> 2022-09-07 05:40:11 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285862649 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285870322 2022-09-07 05:47:39 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285870322 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285883673 2022-09-07 06:01:34 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285883673 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285889367 2022-09-07 06:07:22 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285889367 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285908705 2022-09-07 06:24:06 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285908705 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285926993 2022-09-07 06:39:38 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2285926993 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2290468848 Case 1:
A company selling presenter shows a promotional code of 5% discount as a banner on its website. A customer found that he couldn’t use the promotional code before checking out the shopping basket.

Case 2:
An online digital marketing course academy offered a four-week free lesson plan for a three-month course. A customer learner paid the fee to download the learning materials, which he found helpful for his reference. The academy charged the customer for the full course fee before the end of the four weeks. The customer appealed the case to an internet payment platform unsuccessfully but successfully appealed with the credit card company.

Case 3:
An investment platform for the financial markets uses FPS for customers to transfer funds and a chatbot to provide customer service.  

Case 4:
The solicitor firm/property developer staff always communicates with the clients by phone during regular office hours (9-5, five days) and not via WhatsApp or email. 

Case 5:
A massage chair manufacturer offered an additional discount and a delivery and installation service for dual locations within a year. The customer tried the massage chair several times at the shop, and the customer will relocate the home soon. It was a special offer made by the saleslady in the shop.

Case 6:
An online research course targeting researchers interested in using R. After filling in the registration form, there has been no reply or follow-up despite a reminder email sent to the admin email address. 

Case 7
A customer made a visiting appointment at 4:15 p.m. with a dental clinic. The clinic asked the customer to conduct the RAT test within 12 hours before the visit and arrive at the clinic 15 mins before to do the registration. The customer followed all the requirements but did not get the service until 4:50 p.m. 






]]> 2022-09-10 05:49:37 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2290468848 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2290569989 Compare the torque - operating profit margin (operating income/sales) for Nintendo, Sony and Microsoft. Yahoo Finance for 2019 and 2020.

https://finance.yahoo.com/quote/SONY/financials?p=SONY

https://finance.yahoo.com/quote/MSFT/financials?p=MSFT

https://finance.yahoo.com/quote/NTDOY/financials?p=NTDOY]]> 2022-09-10 11:10:26 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2290569989 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2295601332 2022-09-14 03:42:48 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2295601332 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2295734490 https://docs.google.com/document/d/1CBJlqvw6QU7eCjALUPQ4BLf4AFsdl5mzfAP-21d8wKU/edit?usp=sharing]]> 2022-09-14 05:51:22 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2295734490 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2295761582 2022-09-14 06:15:30 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2295761582 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2300729346 2022-09-17 04:26:12 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2300729346 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2302729553 2022-09-19 10:15:08 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2302729553 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2302730116 https://docs.google.com/document/d/1YuogxANcsvzi4v8P4n0XdBteg7Zr8ehHrirDD712aic/edit?usp=sharing]]> 2022-09-19 10:15:38 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2302730116 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306042324 2022-09-21 02:56:20 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306042324 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306160360

https://docs.google.com/document/d/1haYjSSA1_Wnj1iC5GLLUgJSqV5-w6FwkKzZBKWQ16x4/edit]]> 2022-09-21 04:51:17 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306160360 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306211581 https://docs.google.com/file/d/1TkAtgU1Z0jwIT5hOdx4zaxf0ee1M4sug/edit?usp=docslist_api&filetype=msword]]> 2022-09-21 05:40:50 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306211581 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306253144 2022-09-21 06:20:04 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306253144 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306257491 2022-09-21 06:23:49 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306257491 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306275342 2022-09-21 06:38:01 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306275342 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306281745 2022-09-21 06:42:12 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306281745 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306508590 https://docs.google.com/document/d/1HpEy13mOhRXDS4q4Vxi5HHbz20YfC1Lr0ioNi3qB1H8/edit?usp=sharing]]> 2022-09-21 09:25:51 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306508590 https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306590709 2022-09-21 10:34:10 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2306590709 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2312080626 2022-09-25 08:59:31 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2312080626 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2321776398 2022-10-01 03:45:56 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2321776398 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2321776991 2022-10-01 03:47:39 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2321776991 kkvleung https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2321777021 2022-10-01 03:47:45 UTC https://padlet.com/kkvleung/kxfhjdwme4a3st4h/wish/2321777021