Service Lifeycle Brainstorming by Larry Storey https://padlet.com/lstorey4/kw6w2djv0ceujg0q Brainstorming space for the various stage gates of a service lifecycle. en-us 2020-08-27 20:57:46 UTC 2026-02-09 08:19:09 UTC hello@padlet.com Describe the business need. lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703841304 2020-08-27 21:03:07 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703841304 Describe the audience lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703842291 Are there differences for the audience groups and how they might consume this service?]]> 2020-08-27 21:03:25 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703842291 Estimate the potential demand lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703842706 How will the audience/s and different groups consume the service]]> 2020-08-27 21:03:36 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703842706 Change Approval Board lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703846478 2020-08-27 21:06:06 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703846478 Procurement lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703849752 - Request for Proposal process

]]> 2020-08-27 21:08:13 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703849752 Gather Business Requirements lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703850471  - Identify compliance requirements
 - Identify potential risks
 - Identify information security requirements
 - Determine access requirements
 - Determine availability requirements
- Determine supply requirements]]> 2020-08-27 21:08:39 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703850471 Solutions Architects lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703855870 - EA in Our DNA program 
- Get Advice
- Technology Advisory Council
- Arch Review Board (future)]]> 2020-08-27 21:12:12 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703855870 Service Desk & Self Help lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703857766 - Incident Models
- Service Request forms
- Knowledge Articles
- Self-help resources]]> 2020-08-27 21:13:30 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703857766 Service Level Agreement lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703858177 a promise to service consumers]]> 2020-08-27 21:13:47 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703858177 Service Level Objectives lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703858912 objectives required to meet the SLA]]> 2020-08-27 21:14:17 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703858912 Communications lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703859867 - Communication plan
- Content coordinator]]> 2020-08-27 21:14:54 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703859867 Change Approval Board lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703861562 2020-08-27 21:16:02 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703861562 User Personas lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703862542 2020-08-27 21:16:41 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703862542 Operational Metrics lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703864581 2020-08-27 21:18:04 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703864581 Organizational/Operational Level Agreement lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703865768 internal service commitments]]> 2020-08-27 21:18:54 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703865768 Service Level Indicators lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703871127 metrics indicating how successfully the service is meeting its objectives]]> 2020-08-27 21:22:33 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703871127 Major Incident Playbook lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703978990 2020-08-27 22:55:22 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/703978990 Technology Portfolio lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/705389618 2020-08-28 16:13:38 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/705389618 Usability lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/705395977 2020-08-28 16:15:20 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/705395977 Service Desk & Self Help lstorey4 https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/705398337 - Incident Models
- Service Request forms
- Knowledge Articles
- Self-help resources]]> 2020-08-28 16:16:03 UTC https://padlet.com/lstorey4/kw6w2djv0ceujg0q/wish/705398337