🏢 Company: TCS Philippines.

🎂 Age: 32

📍 Venue of Interview and Time: Video call via Messenger, April 13, 2025, at 6:28 PM.

Q1: What are your personal challenges or struggles in communicating at work?

A: Sometimes, I find it hard to explain tech stuff to people who don’t work in IT. They get confused or they don’t understand what I’m trying to say, especially when the issue is a bit technical. Another struggle is when we work online and only talk through chat or email. Messages can get misunderstood. Also, when something goes wrong with the system, some users get upset or panic, and that makes communication harder.

Q2: What strategies do you use to overcome those communication challenges?

A: I try my best to explain things in a simple and clear way, like I avoid using too much tech terms. I also use pictures or short videos to help them see what I mean. When chatting with my team, I make sure my messages are complete and easy to understand. We also have short meetings online to clear things up. And most of all, I stay calm and patient, especially when the person I’m talking to is stressed.