QLD Health Compassion Satisfaction and Compassion Fatigue Workshop Material by Sue Cosgrove

Mentoring and Compassion Fatigue Workshop Presentation

coachedbysue — 2023-08-14 04:29:37 UTC

This will help you to follow along if you want to print it before the session or follow on your device in the session :)

Presence expectation for learning

coachedbysue — 2023-08-14 04:29:37 UTC

When we come together in learning and in health reseacrh challenges us to have an Open Presence. To do this you will have an Open Mind, Open Heart and Open Will. It makes for a positive - better environment.

3 Flows of Care

coachedbysue — 2023-08-14 04:29:37 UTC

A document to help you remember how to Keep your BALLs balanced - a fun activity in the workshop!

16 Personalities Test

coachedbysue — 2023-08-14 04:29:37 UTC

This is a great free test to help you learn more about your personality and the way you have of being. Great insight to help you understand more about why you do what you do.

VIA Character Strengths Survey

coachedbysue — 2023-08-14 04:29:37 UTC

Mentors need to understand their strengths so they know how they will react and work with others. This survey provides a wealth of information to help you understand your best qualities.

The Four Tendencies Quiz

coachedbysue — 2023-08-14 04:29:37 UTC

One of the daily challenges of life is: “How do I get people—including myself—to do what I want?” The Four Tendencies framework makes this task much easier by revealing whether a person is an Upholder, Questioner, Obliger, or Rebel.

PROQOL Measure

coachedbysue — 2023-08-14 04:29:37 UTC

The Professional Quality of Life measure is a free tool for awareness creation of Compassion Satisfaction, Burnout and Secondary Traumatic stress scores.

Unconscious Bias Test

coachedbysue — 2023-08-14 04:29:37 UTC

Learn more about your unconscious bias to make a conscious change!

Values Assessment

coachedbysue — 2023-08-14 04:29:37 UTC

Are your values helping you or hindering you? Know your values as this helps you make choices that align with your authentic you for your future.

Positivity Ratio

coachedbysue — 2023-08-14 04:29:37 UTC

Take two minutes to complete the Positivity Self Test now. Your score provides a snapshot of how your emotions of the past day combine to create your positivity ratio.

Learning Style Survey

coachedbysue — 2023-08-14 04:29:37 UTC

How you learn will affect what type of self-care activities you will be interested in integrating into your life. Know how you learn by doing this quiz. A great activity for the team to learn each other's learning styles as well.

Mentor 5 Year Plan document

coachedbysue — 2023-08-14 04:29:37 UTC

Mentors need their own goals to keep growing themselves as effective mentors and leaders. Have you got a 5 year plan?

Imposter Syndrome reading

coachedbysue — 2023-08-14 04:29:37 UTC

Many in healthcare suffer from this feeling. What is it, and how can you overcome it. A great read.

Compassion Satisfaction Self-Coaching Guide V2.0

coachedbysue — 2023-08-14 04:29:37 UTC

This self-coaching guide V2.0 was written by Sue Cosgrove to support healthcare workforce to create awareness of their potential fatigue so as they could generate change of that fatigue status if they choose. Contact Sue if you would like to learn more.

Mentoring Guide

coachedbysue — 2023-08-14 04:29:37 UTC

Please Read pages 24-33

Mentoring in the PEPA website

coachedbysue — 2023-08-14 04:29:37 UTC

PROQOL Measure

coachedbysue — 2023-08-14 04:29:37 UTC

This PDF can be printed and used with teams to support awareness of Compassion Satisfaction and Compassion Fatigue in the workplace.

Listening Audit

coachedbysue — 2023-08-14 04:29:37 UTC

Good communication requires listening. When we are fatigued we don't listen as well. How often do you check in and see if you are actually listening to others for good communication to happen?

Cultural Competence Continuum

coachedbysue — 2023-08-14 04:29:37 UTC

Mentors must understand their cultural self and their biases. How do you and your organisation measure up against this continuum?

PEPA Feedback Template

coachedbysue — 2023-08-14 04:29:37 UTC

Planned conversations help with preparing for feedback. Try this out and see how much easier feedback becomes.

Reflective Practice Template

coachedbysue — 2023-08-14 04:29:37 UTC

Mentors must reflect. Looking inwardly and learning from experience helps you grow as a mentor. This is one way of reflecting - there is many ways. checking in on emotions daily is another way - see below

Emotional Guidance Scale - do you live in Positive or Negative thinking?

coachedbysue — 2023-08-14 04:29:37 UTC

A simple daily check in on your feelings to see check in on yourself and measure are you positive or negative today?

Decision Tree

coachedbysue — 2023-08-14 04:29:37 UTC

Sometimes we need help making decisions as we get caught dwelling on a problem and not moving on. This tree can help when you are stuck!

Planning Habits - Planner

coachedbysue — 2023-08-14 04:29:37 UTC

Use this planner to help you see the gaps in your schedule to fit in self-care. When you complete the week and then plan the next week - make sure you use page 2 and reflect on what you have achieved. This makes the magic happen!

Goal Planning for you

coachedbysue — 2023-08-14 04:29:37 UTC

This is planning goals for you if you want to practice on yourself first before you link to others.

PEPA Goals Document

coachedbysue — 2023-08-14 04:29:37 UTC

These are the goals that PEPA mentees work on to support their Palliative Care Learning while on placement.

Placement Schedule

coachedbysue — 2023-08-14 04:29:37 UTC

Planning a placement can support a mentees goals

Mentoring Agreement

coachedbysue — 2023-08-14 04:29:37 UTC

This can be helpful when starting a formal mentoring relationship to support a colleague.

Mentor Diary Note

coachedbysue — 2023-08-14 04:29:37 UTC

Keeps track of formal mentor meetings and keep conversations focused for growth each time you have them.

Active Listening Worksheet

coachedbysue — 2023-08-14 04:29:37 UTC

A Reflective view of yourself - do you really use Active listening when you work with colleagues?

Assertive, Aggressive and Passive Communication

coachedbysue — 2023-08-14 04:29:37 UTC

Do you know how you communicate? Often when we are stressed we are falling to aggressive communication techniques. are you aware of the difference in communication styles and the impact of those styles?

13 Guiding Principles for Courageous Conversations – Forbes

coachedbysue — 2023-08-14 04:29:37 UTC

An easy read with loads of information to help at work.

Courageous Conversation Guide

coachedbysue — 2023-08-14 04:29:37 UTC

Another great resource to help with Courageous Conversations

Difficult Conversation Guideline

coachedbysue — 2023-08-14 04:29:37 UTC

Often we don't have difficult conversation because they create a sense of fear in us. We can only get better at them if we try them. Use this guide to help you get better and lose your fear.

PaCE website

coachedbysue — 2023-08-14 04:29:37 UTC

PEPA Education

coachedbysue — 2023-08-14 04:29:37 UTC

PCC4U

coachedbysue — 2023-08-14 04:29:37 UTC

Gwandalan with AGPAL

coachedbysue — 2023-08-14 04:29:37 UTC

Caring@home

coachedbysue — 2023-08-14 04:29:37 UTC

Palliative Care Australia

coachedbysue — 2023-08-14 04:29:37 UTC

Self care is important in palliative care as well as mentoring. Great resource's from PCA

CareSearch

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ELDAC

coachedbysue — 2023-08-14 04:29:37 UTC

PEPA Online Learning Modules and HUB Sessions

coachedbysue — 2023-08-14 04:29:37 UTC

Make a free log in for Palliative Care Education and Training collaborative. JOIN the Mentoring HUB today!

ZestAgain Website

coachedbysue — 2023-08-14 04:29:37 UTC

Look at some of the Blogs I write to support thinking on habit change.

Miscommunication

coachedbysue — 2023-08-14 04:29:37 UTC

How tone, body language and words work in communication

Presence - Is yours Open or Closed

coachedbysue — 2023-08-14 04:29:37 UTC

Presencing requires you to connect with yourself and act in a way that commits and connects to those you come into contact with. The model is the 4th leadership capacity of Otto Scharmer’s U Theory which reminds us of the importance of coming together with people to meet them where they are at.

Self Care

coachedbysue — 2023-08-14 04:29:37 UTC

3 Questions to Improve communication

coachedbysue — 2023-08-14 04:29:37 UTC

HAIL - Honest - be clear and straight, Authenticity - be yourself, Integrity - be your word, Love - wish them well. Stop judging - start listening

Palliative Care Workforce Plan

coachedbysue — 2023-08-14 04:57:34 UTC

This publication explains more about palliative care workforce, the work, the plan to care for and the future. If you haven't read it - have a look

QLD Health - Palliative Care Strategy

coachedbysue — 2023-08-14 04:59:52 UTC

This consultation document shows the plan for the future of palliative care and end of life care for you and your work - another interesting read.

Robert Kegan YouTube

coachedbysue — 2023-08-29 03:39:24 UTC

A vital theory to help us understand each other as we work together in a team.

Robert Kegan Adult Development Theory - Summary

coachedbysue — 2023-08-29 03:40:47 UTC

This is a summary of the topic discussed in the workshop. Watch the YouTube link below if you are a visual or auditory learner.

Dr. Gabor Maté Extremely powerful perspectives on how to rediscover yourself

coachedbysue — 2023-08-29 03:47:37 UTC

Another view of why me must get to know ourselves.

When the Body Says No -- Caring for ourselves while caring for others. Dr. Gabor Maté

coachedbysue — 2023-08-29 03:49:23 UTC

Why we must set boundaries to care for others - we need to care for self - its healthy!

PEPA Communication Guide for Palliative Care

coachedbysue — 2023-09-19 05:25:16 UTC

Use this guide to help mentor others to have conversations in palliative care.

A Quick Guide for the first Palliative Care conversation

coachedbysue — 2023-09-19 05:28:29 UTC

The first conversation about palliative care is the most important. Are you considering the many factors needed to respect and honour that first conversation?

Cultural Diversity Awareness Questionnaire

coachedbysue — 2023-11-03 03:06:28 UTC

Complete this quiz and develop your cultural awareness and reduce your cultural bias.

Self Confidence Awareness

coachedbysue — 2023-11-03 03:09:54 UTC

Some people seem naturally confident, but most of us need to improve our confidence – and we have the power to do so. Take the quiz and see where your confidence is.

Positive or Negative Thinking Assessment

coachedbysue — 2023-11-03 03:12:20 UTC

Becoming more positive is always a good thing. Using this quiz, you can identify where and how much you tend to think negatively. The more aware you are of your thoughts, the better you’ll be able to change them to emphasise the positive.

Coaching Topics chosen by other groups

coachedbysue — 2024-02-20 01:41:27 UTC

In this section you can see some of the material that has been covered in the coaching sessions by different groups based on what they wanted to discuss more of in their teams.

Courageous Conversations

coachedbysue — 2024-02-20 01:48:08 UTC

Some groups choose to practice and discuss the how to of Courageous Conversations.

How to Debrief in Teams

coachedbysue — 2024-02-20 01:49:13 UTC

Some groups want to learn more about how to debrief in Teams - they want to develop their new rule for their team as well.

Negative Thinking

coachedbysue — 2024-02-20 01:53:23 UTC

This coaching session was focused on how to shift negative mindsets to the positive ones that are needed in teams to be successful together.

Are you a Ruminator?

coachedbysue — 2024-02-20 02:10:12 UTC

Rumination is part of reflection but if you only Ruminate you are not reflecting, learning or growing. How can you keep Rumination habits from eroding your self-esteem?

Are you ready to Mentor?

coachedbysue — 2024-02-20 02:14:19 UTC

Mentoring another person is an honor which requires your energy. So before you dive in to support and grow another person you must check in to see that you have the energy for the job ahead. This checklist can help you.

Tracking the Relationship. Is it working?

coachedbysue — 2024-02-20 02:18:23 UTC

At times when we mentor others, we find that it is not working well. How can you make sure the relationship is working well. Use this tool to check in with yourself.

Leadership Styles

coachedbysue — 2024-02-21 01:15:44 UTC

Coaching Compassionate Leadership

coachedbysue — 2024-02-21 02:07:38 UTC

Listening Audit

coachedbysue — 2024-03-19 06:45:01 UTC

An easy tool to help you reflect on your listening skills when getting ready to mentor someone new in your world.

Sparkly Bits - How your nonverbal communication affects everything - Amanda Gore TV

coachedbysue — 2024-03-19 06:49:19 UTC

This is another way of thinking about the non-verbal communication and what messages you are transmitting when communicating.

The Art of Listening | Simon Sinek (5:12)

coachedbysue — 2024-03-19 06:55:31 UTC

Hearing vs. listening - replace judgement with curiosity. When hearing add some feeling - take out the judgement and we will be listening!

What I Can and Can't Control Image

coachedbysue — 2024-04-03 04:31:14 UTC

Coaching for Habit Creation

coachedbysue — 2024-04-18 03:44:02 UTC

How to create is a Coaching session that many enjoy.

Build a Habit Template

coachedbysue — 2024-04-18 03:44:49 UTC

Download or Print this template and start reflecting on your NEW habit you want for you.

Building Boundaries Template

coachedbysue — 2024-04-26 04:59:33 UTC

Use this template to help you build a boundary

Building Boundaries Coaching

coachedbysue — 2024-04-26 05:00:56 UTC

This is the Coaching session for Building Boundaries so you can work on this for yourself or with the team.

Coaching for Resilience

coachedbysue — 2024-04-30 02:22:00 UTC

This is about Building Resilience - What is your score and what are you willing to do to build your resilience?

Resilience Assessment Scale

coachedbysue — 2024-04-30 02:23:01 UTC

This validated tool can help you gain awareness of where your resilience is at now.

Psychologically Safe Workplaces

coachedbysue — 2024-06-27 01:21:34 UTC

A free tool you can use in a team to identify, assess and control risks to psychological health at work.

Team Communication Guiding Principles

coachedbysue — 2024-07-18 07:07:21 UTC

Here are some guiding principles which you may want to evolve for your team to know the Rules of Engagement!

What is your Emotional Intelligence?

coachedbysue — 2024-07-22 01:18:38 UTC

This is interesting. As people with higher levels of Emotional Intelligence are noticed to have a greater capacity to build boundaries to keep self well when faced with high demands on a daily basis. This tool is interesting and offers awareness and some learning.

Maximise your Compassion Satisfaction

coachedbysue — 2024-08-12 02:32:17 UTC

Copy and share this card. This is a template for making the pocket cards. You may make as many copies as you like. Some people find that it is helpful to laminate the cards for long-term use.

Coaching for Team Communication

coachedbysue — 2024-08-15 06:54:19 UTC

This coaching session explores Team Communication and the principles of Team Communication that can support Psychological safety.

How to directly communicate without being rude phrases to try

coachedbysue — 2025-02-06 01:13:49 UTC

This is another helpful image you may like to integrate into your language.

coachedbysue — 2025-02-23 22:50:38 UTC

At times, we can say we are too busy for things that can help us!!! Are you doing this????

coachedbysue — 2025-03-22 01:51:48 UTC

This checklist can help you distance yourself from negative people on your terms - what will work for you to help you?

16 Personalities at Work

coachedbysue — 2025-03-28 00:37:05 UTC

This session allows the team to see the strengths in their personality and the strengths of their colleagues.

Palliative Care Education Resources

coachedbysue — 2025-03-30 04:00:09 UTC

The Centre for Leadership Excellence also has a site for Education Resources. Click the link and have a look.

Moral Distress

coachedbysue — 2025-03-31 02:24:31 UTC

Discussing Moral Distress is vital in Teams as the morality of your work can lead to fatigue.

Coaching for Reflective Practice

coachedbysue — 2025-04-06 01:58:28 UTC

The Why, What and How Reflective Practice can grow your happiness in practice.

Which communication style are you?

coachedbysue — 2025-04-07 06:37:05 UTC

This is an online awareness tool to help you uncover what position you hold when communicating on a daily basis.

Coaching for Courageous Conversations

coachedbysue — 2025-04-07 07:50:52 UTC

Review this sessin with the guide to learn the skill of courageous conversations

Passive Aggressive and Assertive Communication - do you know?

coachedbysue — 2025-04-07 07:53:28 UTC

An interesting session for groups to learn more about their style at work.

Coaching for Psychological Safety

coachedbysue — 2025-05-05 00:07:54 UTC

Psychological safety in Teams is vital for team compassion satisfaction. What is Psychological safety, what does it result in, and how can we do a health check for our team?

Book to Read - Generational Trauma

coachedbysue — 2025-08-12 03:14:42 UTC

This perspective didn't make it into V2.0 of the resource as part of this program, and it is a good read to understand Generational trauma and its impact on well-being