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      <title>HMH Technical Support by Amanda Erke</title>
      <link>https://padlet.com/amanda_erke/hmhtechnicalsupport</link>
      <description>Please let us know how we can support you and your students.</description>
      <language>en-us</language>
      <pubDate>2018-11-16 18:58:04 UTC</pubDate>
      <lastBuildDate>2018-11-16 19:09:54 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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      <item>
         <title>Core Technical Support</title>
         <author>amanda_erke</author>
         <link>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305411544</link>
         <description><![CDATA[<div>1.      Phone: 800-323-9239</div><div>a.      Option 1: Username reset/issue</div><div>b.      Option 2: Product Issue</div><div>c.       Option 3: Rostering <br>Request a Tier 2 technician should you have difficulties.</div>]]></description>
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         <pubDate>2018-11-16 19:01:22 UTC</pubDate>
         <guid>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305411544</guid>
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      <item>
         <title>Intervention Technical Support</title>
         <author>amanda_erke</author>
         <link>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305413194</link>
         <description><![CDATA[<div>1.      Phone: 800-283-5974</div><div>2.      Web to case: <a href="http://52.1.239.6/product-support/contact-us/">http://52.1.239.6/product-support/contact-us/</a></div><div>3.      Live chat option, <a href="http://52.1.239.6/product-support/contact-us/">http://52.1.239.6/product-support/contact-us/</a></div><div>a.      Navigate to right hand corner, click blue LIVE CHAT option</div>]]></description>
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         <pubDate>2018-11-16 19:03:53 UTC</pubDate>
         <guid>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305413194</guid>
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      <item>
         <title>User Guides</title>
         <author>amanda_erke</author>
         <link>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305413673</link>
         <description><![CDATA[<div>1.      <a href="https://backtoschool.hmhco.com/get-started/platforms/">Platform User Guides</a></div><div>2.      <a href="https://backtoschool.hmhco.com/get-started/programs/">Program User Guides</a></div><div>3.      <a href="https://backtoschool.hmhco.com/roster/">Rostering User Guides</a></div>]]></description>
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         <pubDate>2018-11-16 19:04:33 UTC</pubDate>
         <guid>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305413673</guid>
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      <item>
         <title>Program User Guides</title>
         <author>amanda_erke</author>
         <link>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305416298</link>
         <description><![CDATA[<div><a href="https://backtoschool.hmhco.com/get-started/programs/">https://backtoschool.hmhco.com/get-started/programs/</a></div>]]></description>
         <enclosure url="" />
         <pubDate>2018-11-16 19:09:48 UTC</pubDate>
         <guid>https://padlet.com/amanda_erke/hmhtechnicalsupport/wish/305416298</guid>
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