https://padlet.com/gennydriggers/k9vocqtx2c00 Made to help :) en-us 2018-03-09 13:36:35 UTC 2018-03-09 19:15:25 UTC hello@padlet.com gennydriggers https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240133513 There are three options
A.  Granite Gray Scrubs (Top and Bottom)
- Brown, Black or White shoes
- Gray, Black, Brown or Aqua long sleeve shirt if needed.
B.  Formal Attire:
blue dress button-down shirt (any shade of blue is acceptable) with solid black dress pants.
Note: No stripes or designs should be displayed on shirts or pants.
C.  Surgical Scrub Attire - Interpreters wearing jade surgical scrubs must come into work wearing personal clothing and change into the surgical scrubs that are designated according to infection control procedure.
Form fitting clothes should be avoided.]]> 2018-03-09 13:39:52 UTC https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240133513 gennydriggers https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240143852 A. To clock in: dial the 5 digits of your employee ID + the last 5 digits of your social and then choose option 1
B. To clock for your meal break:  dial the 5 digits of your employee ID + the last 5 digits of your social and then choose option 3
C. To clock back from your meal break: dial the 5 digits of your employee ID + the last 5 digits of your social and then choose option 4
D. To clock out at the end of your shift: dial the 5 digits of your employee ID + the last 5 digits of your social and then choose option 9

Troubleshooting
If for some reason you forget to punch any of your times, please fill a Time Attendance Adjustment]]> 2018-03-09 13:58:33 UTC https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240143852 gennydriggers https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240151336 A. How to proceed:
- 1st, the dispatcher send you a link through Skype
- Click on the link and answer by identifying yourself.
-Make sure to look at the camera and not to the screen while talking.
- Ask the information you need for your records: (e.g Name of the patient, name of the doctor and their current location)

B. What to do if the doctor leave and you are left alone with the patient?
Explain to the patient you are going to be in idle mode until the doctor/nurse comes back and turn off your camera and mute your microphone until needed.

C. What to do if you are called but the doctor is not available yet?
Explain to the nurse you will wait for 15 minutes for the appointment to start and after that time you will leave. Wait in idle mode.

D. what to do if the encounter is taking too long and you have to clock out?
Send a message to the dispatcher so he can transfer your call to another interpreter. Explain to the doctor you have to go but someone else is taking over to help.

E. What to do if there is a lot of noise and you do not understand what is being said?
Inform to the doctor the situation so they can help you. Make sure you clearly understand what the message is. ]]> 2018-03-09 14:11:07 UTC https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240151336 gennydriggers https://padlet.com/gennydriggers/k9vocqtx2c00/wish/240164406 - The IPads and computers are to be used with patients that speak languages we cannot provide in person while on our shift.
We have two contractors
Stratus and Cyracom
- Stratus is our first option.
How to connect to Stratus for video interpretation.
-  How to connect to Cyracom for video interpretation

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