GROUP THREE: Reflective Learning Model; Customer Service Module by Brendan Geraghty https://padlet.com/brendangeraghty/k81apca6w22mqmh6 WHAT? SO WHAT? NOW WHAT? en-us 2023-02-16 12:32:36 UTC 2023-02-16 12:34:18 UTC hello@padlet.com brendangeraghty https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899338 SO WHAT?

The purpose of the second phase is to focus on the impact of Customer Service after the Module is completed. You might want to supplement your own knowledge and thoughts with other people’s ideas, references, and theories.



]]> 2023-02-16 12:32:36 UTC https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899338 brendangeraghty https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899339 NOW WHAT?

The third phase is about moving forward: You will work on possible courses of action for the future. How will you use what you have learned in your work going forward??




]]> 2023-02-16 12:32:36 UTC https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899339 brendangeraghty https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899341 You should reflect on your learning experience during the Customer Service Module using the What, What for, What now Model. 

WHAT?

This relates to your own experience of the Customer Service Module Each person works in Groups, capturing their own thoughts and the thoughts of the Group.

SO WHAT?

The purpose of the second phase is to focus on the impact of Customer Service after the Module is completed. You might want to supplement your own knowledge and thoughts with other people’s ideas, references, and theories.  

NOW WHAT?

The third phase is about moving forward: You will work on possible courses of action for the future




]]> 2023-02-16 12:32:36 UTC https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899341 What? brendangeraghty https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899342 What did we learn

This relates to your own experience of the Customer Service Module. WHAT did you learn??


]]> 2023-02-16 12:32:36 UTC https://padlet.com/brendangeraghty/k81apca6w22mqmh6/wish/2484899342