MNGT205 by Guobin Xia https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5 Post your response to the discussion topic by clicking the plus button below. en-us 2025-10-19 09:10:59 UTC 2025-10-22 10:45:55 UTC hello@padlet.com https://padlet.net/icons/png/1f4ac.png guobinxiamatthew https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3639214713 Designing 5 questions you might ask to find potential needs

  1. Card payment methods

  2. Elderly phone use

  3. Ordering food online

  4. Smart home devices

  5. Public transport experience

  6. Online learning

  7. Health tracking & fitness apps

  8. In-store shopping

  9. Accessibility in digital products

  10. Customer service chatbots

  11. Remote work tools

]]> 2025-10-19 09:13:29 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3639214713 https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645062267

  • Public Transport

    • Tell me about the last time you used Public Transport


    How was the overall experience of taking Public Transport?


    If you could change anything about public transport, what would it be?


    How often do you find yourself needing to use Public Transport? And what for?


    What is your most frequent mode of Transport? Why do you prefer this over other modes of Transport?





    ]]>     2025-10-22 10:40:45 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645062267     https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645062665 1) What typically makes you decide to order food online instead of cooking or dining out?


    2) What frustrates you most about ordering food online?


    3) What do you wish online food delivery apps did better?


    4) What factors do you consider most when choosing where to order from?


    5) How could online ordering better fit your dietary or health goals?



    ]]>     2025-10-22 10:41:04 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645062665     https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645063187 Ordering food online

    1 what factors most influence your choice about the restaurant when you order online?

    2 how do you usually decide what to eat when you are not sure what you want?

    3 can you describe a bad experience when you order food online

    4 what do you usually do when you wait for the food ordered online

    5 what function you think is useless in the delivery app

    ]]>     2025-10-22 10:41:29 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645063187     https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645063338

  • Tell me about the last time you ordered food online. What made you choose to order online rather than in person?

  • Tell me about a time when you found ordering food online frustrating. What went wrong?

  • Tell me about a time when you received your order incorrectly. What do you wish had been done differently?

  • How frequently do you order food online? What do you enjoy about the process?

  • What is your preferred food ordering platform? What do you prefer about it over other platforms?

    • ]]>     2025-10-22 10:41:35 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645063338     https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645064428 Ordering Food Online


    1. Tell me what is your most frequently bought take out item?

    2. What's the most amount of money spent on a take out, and do you think this was a fair price?

    3. How often do you get a take out?

    4. How do you typically order your take out?

    5. What are your opinions on the ease of use when ordering food - if you could, how would you change the process?

    ]]>     2025-10-22 10:42:36 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645064428     https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645066370 About remote work tools.

    1. Tell me about the frequency and preference using remote work tools.

    2. Can these remote work tools enhance the efficency of communication, collaboration or anything else? and why.

    3. What inconvenient do you feel while using these tools?

    4. In what case do you prefer using remote work tools?

    5. Do you want some additional features to be added into remote work tools (like Zoom, Teams) and why.

    ]]>     2025-10-22 10:44:09 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645066370     https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645068375 Card payment methods:

    1. Tell me about the card payment method did you use last time.

    2. Is this your usual choice?

    3. Have you ever changed your card payment method and why?

    4. What are the benefits and drawbacks about the method you use?

    5. What additional functions do you wish to have?

    ]]>     2025-10-22 10:45:54 UTC https://padlet.com/guobinxiamatthew/k3hiuw9rjdk8l6q5/wish/3645068375