2. resilience - there are still lessons to learn (for crisis)

3. Adaptive - we can adapt to situations, resourceful and make do with few resources.

4. Communications - within the mosques, we are able to get info quickly (eg MCN)

5. knowledge - staff skills - staff going for training. but we also have senior staff with tacit knowledge and lived-experiences.

Programmes are more supportive / more sharing of best practices

audits - timely submissions

qaryah - possibility to be upscaled

Lessons learned:

• accountability of our responsibilties

• clarity of their actions - consequences for not following through

• how to replicate informal engagements - in formal engagements for sharing of ideas.

Collaborative and agile

Confidence and public trust

Enhance

• working relationships

• enhancing core values

Lesson learned

crisis management

1. people first - staff

2. managing volunteers - to have a database

lessons -

Emergency response plan -not cascaded down