•Exit Rimini Commitment before 2023 with the best deal for AFG

•Execute Discovery phase for S4 HANA for SAP Retail

•Successful delivery S4 HANA (Treasury and YL)

•BIB Integration setup to support HR Transformation Implementation by Q3

- Deliver the Backend & International IT portfolio
 . Porsche Kenya Brand setup: Apr’ 23
 . BYD Brand setup: Jun’ 23 
 . Al-Ghazi Infrastructure remediation: Q3’ 23
. HINO & TMHE Split: Dec’ 23  
 . Al-Ghazi S/4 HANA implementation: Q1’ 24 

- Ensure the implementation of critical initiatives for Logistics and Supply Chain management
 . Bonded Warehouse: Apr’ 23
 . Parts Route Planning & Delivery Mgmt.: Q3’ 23
 . Transportation Management System: Jul’ 23
 . ALAC Unwind: Q4’ 23
 . KIZAD Relocation & Process Improvement: Dec’ 23

- Digitalization and process improvements in the After Sales (Tier 1 and Tier 2)
 . Menu Pricing TY/LX: Apr’ 23
 . Menu Pricing rollout other brands: Dec’ 23
 . EVHC Tier-2: Q4’ 23
 . Aftersales Digital Platform: Dec’ 23   
 . Body & Paint Digital Transformation: Dec’ 23 

- Deliver the Used Cars and AFF IT portfolio
 . Used Cars Centralization: Mar’ 23
 . Used Cars Preparation Center: Jul’ 23
 . AFF Bank Partnership: Dec’ 23
. Hertz Frontend Digitalization: Dec’ 23

•Support data Modernization initiative for the entire 2023

•Successfully upgrade SAP BW by end of Q3 2023

•Upgrade and uplift integration for new data platform by end of Q4 2023

•Ensure Internal and External Audit passed green marks before End of 2023

•Ensure Critical Audit points are implemented before end of Q4 2023

•Confidentiality & Integrity: Optimize Role based access as part of Rise with SAP, Retire 10% of existing roles before end of Q4 2023.

•Establish SAP BTP Center of Excellence function before end of 2023.

•Successful delivery of Robust integration Platform for BLUE working along side with Digital Team and EA on daily basis.

•Publish every 4 months the reports with the “Wins” of the Rise Program

•Increase Emiratization before end of 2023

•Ensure 50% of team obtain relevant technology certifications across all SAP areas

•Increase employee satisfaction by 5% across entire Team before end of 2023

•Support delivery of EIT (critical) sponsored projects (SAP on Rise, Blue, Data Platform etc).

•Achieve domain BAU KPIs for full year 2023 (service, availability etc) to ensure stability of existing technology service.

•Deliver 2023 EPS Opex and Capex non-project 2023 budgets.

•FinOps tool implemented to support cost management and optimization, and tangible savings identified and delivered by 2023 end.

•Successfully complete new and renewal strategic contracts with demonstrable value and/or optimized benefit. 

•Deliver maturity uplift to cloud platforms and security (inc cloud SOPs; runbooks documented; standard tasks automated; IDAM and PAM delivered.

•Achieve reduction of open audit items by 10%.

•Lifecycle management – Replacement and/or risk mitigation identified, documented and delivered for all physical enterprise infrastructure. 

•Host 2 partner product/technology showcase events in 2023 for our LOBs.

•Maturity step change in infrastructure monitoring and management - standardised single pane of glass for Infrastructure operations and controls management (cloud and on-prem) to increase coverage scope by 10%.

•Build Data Mart for EIT (EPS) Operational data for integrated dashboard across Service Management, Technology Management and KPIs based on existing datasets.

•Measurable uplift in the skilling of people to increase digital talent skill pool.

•Retain existing Emiratisation percentage mix in EPS

•Increase employee survey score by 3% against bottom 3 criteria from the 2022 Growing Together survey.

•Explore partner solutions, and execute subject to business case, the sourcing of a ‘Store set up as a service (IMAC)’ partner.

•Complete partner solution due diligence and create business case for DaaS.  Initiate and onboard service following approvals.

•Uplift O365 adoption – Teams soft phone; measurable uplift in adoption (incl. E5 component deployments) via delivery of specific LOB use cases.