1. In your opinion, why e-marketplace very important nowadays?
2. What attributes should have in E-marketplace?

In my opinion, e-marketplace is very important nowadays is because people are very busy and no time to go out to buy something. So that e-marketplace can help people to solve the problem to easy and faster to buy something online and no need to spend time to go out to buy something just stay at anywhere. 

E-marketplace can also benefit for everyone in different ways. For product sellers, it is a way to reduce the costs of acquiring new customers, find new customers and make their operations easier. For customers, e-marketplaces represent a trustworthy, neutral platform where they can find everything they need along with reviews and good deals. Benefits for the customer are also ultimately benefits for a seller. After all, the happier a customer is with the buying experience; the more likely they are to make a repeat purchase. Let’s take a closer look at these benefits 

 

 

 2. What attributes should have in E-marketplace?

E-marketplace should have a place for communication between buyer and vendors. Communication Buyers and vendors can communicate with each other through messages. Each vendor should have their own inbox inside your marketplace.

 

E-marketplace need to have stability to accept a large number of customers to avoid system crashes. The stability of the system is very important. When it is unable to withstand the customer's use, it will create a bad impression for the customer is the purchase experience.

 

E-marketplace also needs have a live broadcast platform so that sellers can promote and explain their products in the live broadcast room. In this way, customers can easily understand their products and increase their trust.

1. In your opinion, why e-marketplace very important nowadays?

In my opinion, E-marketplaces are a growing trend that cannot be ignored. Along with having their own websites, most brands also make use of these platforms. This helps ensure that they do not miss out on any potential sales and maximize their profits. Being part of an e-marketplace like Shope or Lazada can benefit a brand in many ways. That’s not all, they also help strengthen the relationship between sellers and buyers. Some potential benefits are summarized below.

 

·        General business benefits

                 I.          There are greater opportunities for suppliers and buyers to establish new trading partnerships, either within their supply chain or across supply chains.

               II.          E-marketplaces can provide greater transparency in the purchasing process since availability, prices and stock levels are all accessible in an open environment.

              III.          Time constraints and problems with different office hours for international trade are removed, as it is possible to operate on a round-the-clock basis.

 

·        Benefits for the buyer

                 I.          Updated information on price and availability makes it easier to secure the best deal.

               II.          E-marketplaces offer a convenient way to compare prices and products from a single source rather than spending time contacting each individual supplier.

              III.          Established e-marketplaces provide a level of trust for the buyer as they are dealing exclusively with suppliers who are members.

 

·        Benefits for the seller

                 I.          Regular requests for quotations from both new and current customers are possible.

               II.          It provides an additional sales channel to market and sell products.

              III.          E-marketplaces can offer reduced marketing costs when compared with other sales channels.

             IV.          The use of international e-marketplaces can provide opportunities for overseas sales that you would not otherwise be aware of.

2. What attributes should have in E-marketplace?

       I.          Storefronts - Vendors should have the own profile    page, which they can turn into a full-fledged vendor shop or storefront. Storefronts will display their personal info, social information, and reviews from buyers.

      II.          Browsing - People can browse the categories listings as a list. You can set up categories, subcategories, and numerous custom filters to help customers find what they are looking for.

    III.          Listings - They should be allowed to add all the product information, including pricing, location, and multiple photos, and manage their listings effortlessly.

    IV.          Trust and reputation - Allow buyers to write reviews after each transaction. This will helps out our profile to next level & build trust in your marketplace community. Sellers with positive reviews can get better prices for their products, and buyers’ satisfaction is guaranteed.

     V.          Communication - Buyers and vendors can communicate with each other through messages. Each vendor should have their own inbox inside your marketplace. Fulfill the buyer intention.

2. What attributes should have in e-marketplace?

NO ID: 012021071005

PROGRAM: BHCM

 

In my opinion, an e-marketplace is critical in the modern-day, particularly during pandemics. The reason for this is because it is more convenient for us as customers to pick the products, we want without having to visit the store. We are unable to buy goods from the store due to the limitation of movement control. As a result, we were compelled to shop on the e-marketplace. Apart from that, we may access and buy a wide range of goods via the online marketplace at any time and from any location.

 

As for the business, not all sectors are operational due to the pandemic. Hence, the business location must adapt to the present circumstances in order for the consumer to continue purchasing the product. Other than that, the cost of operating an e-marketplace is much lower and allows for more profit generation since the product may reach a greater number of customers and the geographic reach be considerably greater.

a. Product and correct product description 

b. Price must be precise 

c. Product tutorial / video 

d. Delivery method option

e. Tracking of deliveries

f. Method of payment that is secure

g. Product and seller ratings 

h. Loyalty/discount programme

i. Mode of communication

In my opinion e-marketplace is very important because it bring us to a modern world since now we overcoming the pandemic time. By having e-marketplace we can puchase all our needs without visit to shops as well.It also help us to offer a convenient way to compare prices and products from a single source rather than spending time contacting each individual supplier or seller. Moreover we can buy also our needs at any time when we are free.

 

2)What attributes should have in E-marketplace?

·       Quality

·       Marketing claim

·       Product description

·       Inbox for communicate

·       Payment tutorial (step by step)

·       Seller’s contact 

In my opinion, E-Marketplace is very important nowadays is because it’s more convenient such as it’s available for all day in where the customers can visit the store without schedule. It helps to customers to save their time from physical shopping. E-Marketplace is also helpful to expand a business by providing many opportunities to buyers and sellers. 

·         Storefronts – Vendors should display their personal information, social information, and the reviews from buyers in their online shopping page/profile. 

·         Listing- Sellers should have the details about the products such as product type, product description, pricing, and image of the product. 

·         Trust and reputation – Sellers should allow the customers to give review for their products to satisfy the customers. 

·         Communication- Sellers and buyers can have good communication via texting in online store. 

1.In your opinion, why e-marketplace very important nowadays?

E-marketplace very important nowadays because its very convenient to buy products online and products arrive at home safely. Other than that, since the pandemic has taken off in the year 2020 a lot of physical shop owners faced huge economic crisis. Meanwhile, shop owners took an advantage to sell products using online platform like e-marketplace to promote and to sell their products. This not only will help the local customer, but the market is large whereby customer from whole nation and international customers also can place an order. 

            Initially e-marketplace was popular with youngsters and nowadays parents and working adults has started to use it. Since the Movement control has been introduced e-marketplace plays a vital part in buying essential products for a home. Nevertheless e-marketplace holds variety o of products that a home needed for a daily basis. Moreover, e- marketplace also creates job opportunity to many seller and low capital is needed compare to physical shops. 

 

2. What attributes should have in E-marketplace?

E-marketplace should display a company profile. Every customer has the right to know about the seller. This includes the store’s government registry, operating industry, established years, service they offer and product listing with price. By doing so customers can identify the quality of the store and can build the trust.

 

Apart from that, communication is also attribute that we should look for. When buying a product in e-marketplace we couldn’t ask questions on products to the cashier or shop assistant, but we need to have communication options like chat box, WhatsApp and email. Any question on the product like the expiry date, product quality can be known more specifically through chat box.

 

Moreover I also emphasize on the store must display the product listing with detailed information like imported product or local, expiry date, manufacturing date, price and shipping options. Adding onto public policy can enhanced customers trust and loyalty in the online store.

 

NAME: CHANG SIEW KWAN (SHERRY)
 NO ID: 012021072014
 PROGRAM: BIB-BL

 

1.In your opinion, why e-marketplace very important nowadays?

 

In my opinion, e-marketplace is very important in this era. One, people are busy working and tends to purchase / online shopping through internet/platform. It is time consuming as if shoppers drive their car to shopping mall, they need to search for car park, pay parking tickets and takes lots of time for shopping, and sometimes, they unable to locate or purchase the stuff they want.

 

Two, it is a convenient way for shoppers and suppliers. For shoppers, they can compare price, products, quality in e-marketplace. For suppliers, they advertise their products on e-marketplace, and they do not need at storage or warehouse for their products. Moreover, it is very convenient with a “click of button”.

 

Three, more convenient, no hazzle, safety, level of trust and responsive.

 

Four, due to the pandemic in Malaysia since March 2020, e-marketplace becomes very popular and demanding. For suppliers, they upload their products through platforms and they still may sell their products. As for customers, it is more safe as they need not travel to purchase what they want.

 

Five, it is now a trend to shop online rather than to drive till door step of malls for purchase.

 

 

 

 

2. What attributes should have in E-marketplace?

            a.         products – price, brand, color, appearance, design, packaging, size, quality

            b.         quality

            c.         marketing claim

            d.         product introduction (video on “how to use”), guide

            e.         rating 

            f.          response from sellers

            g.         delivery – procedure, tracking system, notification, chart of delivery fee

            h.         loyalty – discount/loyalty/follower benefit

            i.          product made from, expiry date (F & B products)

 

 

1.       In your opinion, why e-marketplace very important nowadays?

An e-marketplace is an online platform that connects buyers and sellers. It allows third-party sellers to promote and sell their products on the platform as well as invoice customers directly for a purchase. For example, Shopee, Lazada, Amazon and Taobao. 

In my view, e-marketplaces play an important role because: - 

(i) E-marketplaces provide an easier way to buyers to explore, compare, and purchase products from a variety of brands on a single platform rather than visiting different standalone e-commerce websites to shop for different brands. They also assist customers in finding the cheapest price for the highest-quality product they want. 

(ii) E-marketplaces collect feedbacks from customers, such as product reviews, which helps the sellers to select an assortment that best satisfies the requirements of customers.

(iii) E-marketplaces provide opportunities to sellers to have overseas expansion.

2.       What attributes should have in E-marketplace?

The attributes of an e-marketplace should include: -

(i)                  Easy payment system

Customers should get a great experience in settling payment regardless of whether they are using a desktop, tablet, or smartphone. E-marketplace payment systems need to provide a number of essential payments features in order to be effective.

 

(ii)                Custom search

Customers usually know exactly what they want; they want to find it fast as possible and execute the sale. 

 

(iii)               Reviews & Reputation

Sellers need to collect feedbacks from their customers so that they can improve their services. Also, they should be able to reply to reviews in order to present a balanced image.

 

(iv)               Messaging & Notifications

Each seller and buyer have their own inbox, allowing them to communicate without interference.

 

 

 

In my opinion, Marketplaces benefit everyone in different ways. For product sellers, it is a way to reduce the costs of acquiring new customers, find new customers and make their operations easier. For customers, marketplaces represent a trustworthy, neutral platform where they can find everything they need along with reviews and good deals. Benefits for the customer are also ultimately benefits for a seller. After all, the happier a customer is with the buying experience; the more likely they are to make a repeat purchase. Let’s take a closer look at these benefits

2. What attributes should have in E-marketplace?

Vendors should have own profile page, which they can turn into a full-fledged vendor shop or storefront. Storefronts will display their personal info, social information, and reviews from buyers.

 

People can browse the categories listings as a list. You can set up categories, subcategories, and numerous custom filters to help customers find what they are looking for.

 

They should be allowed to add all the product information, including pricing, geo-location and multiple photos, and manage their listings effortlessly.

 

Allow buyers to write reviews after each transaction. This helps in weeding out the bad apples & building trust in your marketplace community. Sellers with positive reviews are able to get better prices for their products, and buyers’ satisfaction is guaranteed.

 

Buyers and vendors can communicate with each other through messages. Each vendor should have their own inbox inside your marketplace.

 

Buyers should get a great experience, whether they’re on desktop, tablet, or a smartphone. The content should be loaded quickly on any device.

 

Sellers and buyers should register to your marketplace with their social accounts. Link the blogs to your marketplace and build visibility by drafting quality content. Your marketplace should be SEO optimized so that your content will get good visibility in search engines.