VPP Call 11/2021 by Vy Nguyen https://padlet.com/vynguyen24/jr0d29w85b9ggphj Learning points and Way forforward en-us 2021-11-23 12:48:49 UTC 2021-11-23 13:10:40 UTC hello@padlet.com Guiding Question vynguyen24 https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908311933 What are your (1) biggest learning points and what will be your (2) next steps in applying it? (please define a specific and actionable next steps)]]> 2021-11-23 12:51:47 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908311933 https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908336477 having an EST CXP can really help]]> 2021-11-23 13:04:27 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908336477 https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908337794 Have a clear guideline for every step of customer flow]]> 2021-11-23 13:05:07 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908337794 Having an established tracker which helps to show a clearer process where we could clearly track and provide RnR to the LCs https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908341916 2021-11-23 13:07:05 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908341916 vanphung8 https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908347533 oGX can support iCX to give input to build GNE content]]> 2021-11-23 13:10:01 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908347533 Have a consistent IR meeting with partners to trouble shoot problems and standards https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908347572 2021-11-23 13:10:02 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908347572 The progress of the program depends of OGX and ICX. For next step: Make the agenda of the Global Event, taking into account the expectations of the EP. https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908349051 2021-11-23 13:10:40 UTC https://padlet.com/vynguyen24/jr0d29w85b9ggphj/wish/1908349051