Group 5 - HOW MIGHT WE... make the return process quick and intuitive? by Laura Ruel https://padlet.com/lauraruel/jmzovakjnh1bezq4 PROBLEM: Users find the return process for our products difficult. en-us 2021-08-23 00:07:30 UTC 2025-10-24 04:34:06 UTC hello@padlet.com Make product so good, it doesn't need to be returned ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264435877 2022-08-18 14:22:20 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264435877 Make product fix itself if there is a problem ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264436122 2022-08-18 14:22:36 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264436122 https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264437689 Make product has AI tech built into it and it teaches users who have trouble using it]]> 2022-08-18 14:24:00 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264437689 why do people return products? ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264439378 - product is broken
- got the wrong product
- do not like it
- does not fit
- product is old
- product does not fit description
- you already have the product
- found a better product]]> 2022-08-18 14:25:44 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264439378 Thoughts ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264442578 If the product is the problem:
- it fixes itself
If the user is the problem:
- it fixes the user:
The product learns why you want to return it, and changes itself to be what you want.]]> 2022-08-18 14:28:30 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264442578 3D printer in ur house, makes the parts u need ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264447029 2022-08-18 14:32:10 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264447029 There is no return process. ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264447465 2022-08-18 14:32:36 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264447465 Nina Scott ninascot https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264447867 2022-08-18 14:32:59 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264447867 Wu(Dylan) Li oxoxthomastrain https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264448041 2022-08-18 14:33:09 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264448041 Phillip Chen https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264451569 2022-08-18 14:36:29 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264451569 A pipe in everyone's house oxoxthomastrain https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264456632 2022-08-18 14:41:11 UTC https://padlet.com/lauraruel/jmzovakjnh1bezq4/wish/2264456632