BM0396 - HD Consumer Journey using 5-Step Consumer Buying Decision by Christine Tan https://padlet.com/chri5tin3_tan/jjompyosim6p Group Activity en-us 2018-05-08 10:11:49 UTC 2021-10-25 09:45:17 UTC hello@padlet.com https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280316 Need Recognition(awareness) is the first step of the Consumer Buying Decision Process. It is when consumers are aware of the advertisements from the companies that are targeted to them. ]]> 2018-05-21 06:48:50 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280316 Websites nellis31 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280477 websites such as trivago to compare the prices for accommodations.]]> 2018-05-21 06:49:57 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280477 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280478 - identify  whats needed for the accommodation. 
- gather information for the accommodation. 
- compare different prices of different accommodation. 
- make decision 
- evaluate decision 


]]> 2018-05-21 06:49:58 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280478 post purchase behavior is the final stage in the consumer decision process when the customer decides whether he/she is satisfied with the purchase. https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280511 2018-05-21 06:50:15 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280511 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280644 Once decided on the accommodation, you can purchase at websites like HotelsCombined or Trivago through online payments.

Also, applying promotional codes to get a discounted price for payment.]]> 2018-05-21 06:51:23 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280644 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280674 AirBnb, google, trivago, hotels combined]]> 2018-05-21 06:51:41 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280674 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280713 Online accommodation booking companies such as Hotelscombined.com uses social media influencers to spread awareness of their services to their target market. ]]> 2018-05-21 06:51:56 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280713 Info Evac nellis31 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280756 individuals will evaluate different products or brands at this stage on the basis of alternative product attributes – those which have the ability to deliver the benefits the customer is seeking. A factor that heavily influences this stage is the customer’s attitude. Involvement is another factor that influences the evaluation process. ]]> 2018-05-21 06:52:22 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280756 Reviews nellis31 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280865 Use people reviews on the official websites or blogs to compare the quality, design and experience of consumers ]]> 2018-05-21 06:53:12 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262280865 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281015 It is when the consumer realizes that they need something. for example their phone has spoiled or their bag has a big hole. they need to replace the need and therefore need recognition. ]]> 2018-05-21 06:54:24 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281015 such as reviews and feedback for any relevant information required for the next group of purchasers to know. Including the details of recommendation or complain https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281090 2018-05-21 06:54:59 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281090 comments https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281320 influence impression though social media]]> 2018-05-21 06:56:54 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281320 queries and responses within social network https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281609 e.g facebook linkedin]]> 2018-05-21 06:58:43 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281609 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281694 product and pricing info avail]]> 2018-05-21 06:59:18 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262281694 https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262282210 2018-05-21 07:03:36 UTC https://padlet.com/chri5tin3_tan/jjompyosim6p/wish/262282210