Mortimer Community College - Safeguarding Useful Links by

mortimer_cc — 2020-07-07 08:54:14 UTC

Sleep and Self Care

mortimer_cc — 2020-07-07 08:54:14 UTC

Short video with helpful advice to establish routines and sleep hygiene.

Sleep Hygiene

mortimer_cc — 2020-07-07 08:54:14 UTC

Resources to help children and young people with sleep routine.

Staying Connected

mortimer_cc — 2020-07-07 08:54:14 UTC

NHS Coping with Bereavement

mortimer_cc — 2020-07-07 08:54:14 UTC

Self Help Guide

mortimer_cc — 2020-07-07 08:54:14 UTC

Self help resources for issues commonly faced by teens.

Healthy Minds Team (NHS)

mortimer_cc — 2020-07-07 08:54:14 UTC

The Healthy Minds Team is a school-based NHS mental health service supporting children and young people with mild to moderate mental health and emotional wellbeing difficulties, including anxiety, low mood, self-esteem and resilience. Support is available through your child's school.

If you feel your child would benefit from support, please speak to a member of staff or your school's Mental Health Lead to discuss a referral.

Telephone: 0191 524 3553

Kooth – Online Mental Health and Wellbeing Support

mortimer_cc — 2020-07-07 08:54:14 UTC

Kooth provides free, safe and confidential online mental health support for young people. It offers access to wellbeing advice, self-help resources, community support and the opportunity to chat online with trained professionals about worries, stress, anxiety, low mood and other challenges.

Young people can access Kooth without a referral by creating an anonymous account online.

🌐 Website: www.kooth.com

Lifecycle – South Tyneside Children and Young People’s Mental Health Service

mortimer_cc — 2020-07-07 08:54:14 UTC

Lifecycle provides mental health support for children and young people in South Tyneside who may be experiencing difficulties with their emotional wellbeing, including anxiety, low mood, stress and other mental health concerns. The service offers advice, assessment and support for young people and their families.

Parents/carers and young people aged 16 or under can self-refer to the service by completing a referral form. For advice, support with referrals or any queries, please contact Lifecycle on 0191 524 3535.

Mind – Mental Health Information and Support

mortimer_cc — 2020-07-07 10:50:14 UTC

Mind provides information, advice and support to help people understand and manage their mental health. Their website offers guidance on a wide range of mental health topics, wellbeing advice and information about accessing further support.

🌐 Website: https://www.mind.org.uk/

Key Community – Support for Young People and Families

mortimer_cc — 2020-07-07 12:02:51 UTC

Key Community is a South Tyneside charity that supports young people, families and local people experiencing hardship. Their services include support for young people at risk of homelessness, wellbeing support, family support, and help for people experiencing financial difficulties. (keycommunity.org.uk) (keycommunity.org.uk)

Key Community also provides practical support through services such as the Key to Life Foodbank and community initiatives that help local people access advice, support and resources. (keycommunity.org.uk)

📞 Telephone: 0191 496 9710
📧 Email: hello@keycommunity.org.uk
🌐 Website: https://keycommunity.org.uk/

National College – Online Safety Support for Parents

mortimer_cc — 2020-07-28 08:28:41 UTC

The National College provides online safety guides and resources to help parents and carers support their children in the digital world. Their resources cover topics such as social media, gaming, apps, online risks and how to have conversations with children about staying safe online.

Parents can access practical advice and guidance to help understand the challenges children may face online and learn how to promote safer, healthier use of technology.

🌐 Website: https://nationalcollege.com/parents

CEOP – Online Safety Support

mortimer_cc — 2021-03-26 16:02:02 UTC

CEOP (Child Exploitation and Online Protection) helps children and young people stay safe online. Their website provides advice and support about online issues, including online abuse, inappropriate contact, exploitation and how to report concerns.

Young people, parents and carers can access information, guidance and reporting tools to help stay safe when using the internet.

🌐 Website: https://www.ceop.police.uk/safety-centre/

Childline – Report Remove (Online Safety Support)

mortimer_cc — 2021-07-14 13:40:47 UTC

Childline’s Report Remove tool helps young people report and remove nude images or videos shared online without their consent. It provides advice and support to help young people stay safe online and understand what steps they can take if something has been shared or posted about them.

Young people can access free and confidential support from Childline for worries about online safety, bullying, abuse or anything that is making them feel uncomfortable.

🌐 Website: https://www.childline.org.uk/info-advice/bullying-abuse-safety/online-mobile-safety/report-remove/

Chat Health (NHS)

mortimer_cc — 2021-07-14 13:52:18 UTC

11-19 Years old? Emotional/Physical Health/Bullying/Self-Harm/Low Mood/Exam Stress/Relationships
Message: 07480 635 607.

Support in a Crisis (NHS)

mortimer_cc — 2021-07-14 14:47:26 UTC

If your child is experiencing a mental health crisis and requires urgent support, please contact the Children and Young People’s Services (CYPS) on 0191 566 5500.

For more intensive support, the Children and Young People’s Intensive Community Treatment Service (ICTS) can be contacted on 0191 520 5560.

If there is an immediate risk of serious harm, please call 999.

LGBT+ North East – Support for Young People and Families

mortimer_cc — 2021-07-14 14:55:40 UTC

LGBT+ North East provides friendly and practical support for LGBT+ young people aged 11–25 and their families across South Tyneside, Sunderland and County Durham.

The service offers support around gender identity and sexual orientation, including one-to-one support, opportunities to meet other LGBT+ young people, family support, sexual health guidance and help accessing further services.

Young people, families and professionals can access support through self-referral or by contacting the service directly.

📞 Telephone: 01325 731160
📧 Email: lgbt@waythrough.org.uk
🌐 Website: https://www.waythrough.org.uk/find-support-near-me/lgbt-north-east/

Mermaids – Support for Trans, Non-Binary and Gender-Diverse Young People

mortimer_cc — 2021-07-14 15:01:42 UTC

Mermaids is a charity that supports trans, non-binary and gender-diverse children and young people, as well as their families and professionals supporting them. They provide information, guidance, emotional support and opportunities to connect with others through online communities and support services.

Young people and families can access advice and support around gender identity, questions they may have, and how to access further help.

🌐 Website: https://mermaidsuk.org.uk/
📞 Support Line: 0808 801 0400 (Monday–Friday, 1pm–8:30pm)

Switchboard LGBT+ – LGBTQIA+ Support Line

mortimer_cc — 2021-07-14 15:04:49 UTC

Switchboard is a free and confidential LGBTQIA+ support service for anyone who wants to talk about sexuality, gender identity, relationships, sexual health or simply how they are feeling.

The service provides a safe, non-judgemental space where people can speak with trained volunteers who understand LGBTQIA+ experiences.

Support is available by phone, email or online chat for anyone in the UK, including young people, families and anyone looking for information or someone to talk to.

📞 Phone: 0800 0119 100
🌐 Website: https://switchboard.lgbt/

Shout

mortimer_cc — 2021-07-14 15:12:10 UTC

Free UK 24/7 text service for anyone in a crisis anytime, anywhere.

Text 'SHOUT' to 85258

🌐 Website: https://giveusashout.org/

Childline

mortimer_cc — 2021-07-14 15:21:02 UTC

Get help and support on a wide range of issues.

Helpline: 0800 1111 (free confidential service)

🌐 Website: www.childline.org.uk

CEOP Education – Online Safety Support for Young People

mortimer_cc — 2021-07-14 15:25:48 UTC

CEOP Education provides online safety advice and support for young people aged 11–18. The website helps young people understand how to stay safe online, including information about relationships, socialising online, online privacy, sexual content, online harassment and where to get help if something goes wrong.

Young people can access advice, guidance and support to help them make safer choices online. If they are worried about something that has happened online, they can also find information about reporting concerns through CEOP.

🌐 Website: https://www.ceopeducation.co.uk/11_18/

Samaritans

mortimer_cc — 2021-07-14 15:33:07 UTC

Offer a safe place you to talk anytime you like, about whatever is getting to you.

Call: 116 123

EMail: jo@samaritans.org

🌐 Website: www.samaritans.org

Open 24/7 365 days a year

FRANK

mortimer_cc — 2021-07-14 15:50:15 UTC

Support and advice to anyone concerned about drugs, including alcohol and legal highs.
Call: 0808 16 89 111
Text: 82111
Web: www.talktofrank.com/contact

BEAT

mortimer_cc — 2021-07-14 15:55:31 UTC

Beat provides support to young people with eating disorders.
Call: 0808 801 0711
Online chat:
www.support.beateatingdisorders.org.uk
EMail: fyp@beateatingdisorders.org.uk

The Mix

mortimer_cc — 2021-07-14 16:05:25 UTC

Helpful information and resources on a number of issues.
Helpline: 0808 808 4994
Web: www.themix.org.uk/get-support

Young Minds

mortimer_cc — 2021-07-14 16:08:11 UTC

Support for young people with their mental health.

Urgent Help: Text YM to 8525
🌐 Website: www.youngminds.org.uk

Anna Freud - On My Mind

mortimer_cc — 2021-07-14 16:12:34 UTC

Resources, self care information and a youth well-being directory.

🌐 Website: www.annafreud.org

NACOA

mortimer_cc — 2021-07-14 16:16:36 UTC

Support and advice about alcohol.

Karma Nirvana – Support for Honour Based Abuse and Forced Marriage

mortimer_cc — 2021-07-14 16:54:55 UTC

Karma Nirvana provides free and confidential support for people affected by Honour Based Abuse (HBA) and forced marriage. They offer advice, guidance and practical support for anyone experiencing abuse, feeling at risk, or concerned about someone else. (karmanirvana.org.uk)

Their specialist helpline is available for victims, families and professionals seeking support or advice.

📞 Helpline: 0800 5999 247 (Monday–Friday, 9am–5pm)
🌐 Website: https://karmanirvana.org.uk/

Northumbria Police

mortimer_cc — 2022-07-17 10:00:46 UTC

If you are in immediate danger ring 999 and ask for the police. You can also report non-emergencies online - click the image to open the Northumbria Police's 'Report an Incident' webpage.

South Tyneside Children's Social Care

mortimer_cc — 2026-07-08 08:40:25 UTC

Concerned about a child?
If you are worried that a child is at risk of harm or neglect, contact South Tyneside Children's Social Care for advice or to report your concerns. If a child is in immediate danger, always call 999.

Contact Details

South Tyneside Children's Social Care
Telephone: 0191 424 5010 (Office Hours)

Out of Hours Emergency Duty Team: 0191 456 2093

South Tyneside Children's Services

mortimer_cc — 2026-07-08 08:55:31 UTC

Looking for advice, information or support for a child or family? South Tyneside Children's Services provide a range of services to help children, young people and families. Click the image to find out more about the support available in your local area. If you are concerned that a child is at immediate risk of harm, call 999 or contact Children's Social Care.

YP Matrix – Support for Young People and Families

mortimer_cc — 2026-07-08 10:45:44 UTC

YP Matrix provides confidential support, advice and information for young people under the age of 18 in South Tyneside who are affected by drug or alcohol use, or who may be at risk of developing problems.

The service supports young people, families and carers with understanding substance use, making positive changes and accessing further support. (ypmatrix.org)

YP Matrix can also support parents, carers and professionals with advice, information and guidance to help them support a young person.

📞 Telephone: 0191 497 5637
📧 Email: matrixenquiries@southtyneside.gov.uk
🌐 Website: https://www.ypmatrix.org/

Food Banks – Support for Families

mortimer_cc — 2026-07-08 10:49:23 UTC

Food banks provide practical support for individuals and families who may be struggling to afford food or essential household items. They can offer emergency food parcels, advice and signposting to other local services that may be able to help.

South Tyneside Council provides information about local food banks and support available for residents experiencing financial difficulties. If you or your family need support, please speak to school or another local support service who can help you access the right support.

🌐 Website: https://www.southtyneside.gov.uk/article/1471/Food-banks