Work Meeting Notes by

Work Meeting Notes by https://padlet.com/tstaehs/jffacacl16gv :) en-us 2018-10-25 14:02:42 UTC 2020-03-04 17:09:21 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Clouds.png tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297037607 ☺ if someone is riding the Rover to pickup lost and found or to register - put in pickup note for driver to call dispatch upon arrival @ house]]> 2018-10-25 16:13:05 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297037607 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297039924 ☺ POI - if address is changed DELETE POI do NOT edit]]> 2018-10-25 16:16:50 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297039924 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297040227 ☺ nursing homes can now be subscriptions
☺ ask if they are visiting a relative - if not it is rec/bus
not before 10:30am]]> 2018-10-25 16:17:18 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297040227 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297063237 ☺ prepaid request – anyone can prepay now! – in subject line email to Melissa put "prepay" - letters go out 3rd week of the month
☺ with complaints of discrimination - send to earl and jim, cc deb and wayne
☺ with complaints of property damage - send to earl and tom, cc deb and wayne]]> 2018-10-25 16:53:57 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297063237 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297106859 ☺ when drs are running behind - modify current order to a will call]]> 2018-10-25 18:03:55 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297106859 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297112162 ☺ registrations - mailing address if it's a PO box needs to go in client details as the address - in the POI put the physical home address]]> 2018-10-25 18:12:50 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297112162 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297319028 ☺ walking distance ☺
☺ MATP ^1/4mile - PWD ^3/4mile
☺ SEPTA ADA don't pay attention to it unless they are PWD - then it is Gen Pub NO MATTER WHAT - SEPTA # 215-580-7145]]> 2018-10-26 10:40:42 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297319028 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/297319804 ☺ sr ctr group run slips only for 10:30am and 2pm
☺ to/from coatesville/west chester to phoenixville 9-3 fill out group run form]]> 2018-10-26 10:44:47 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/297319804 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/298739428 ☺ NO school subscriptions - earliest drop off is 10:30am]]> 2018-10-30 20:14:53 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/298739428 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/299541567 ☺ ADC - any morning request put down and say we are putting the request in and get phone # and we will call back to let them know the times we are able to give them
☺ return is ALWAYS 4pm]]> 2018-11-01 18:50:45 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/299541567 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/302660546 ☺ uncheck IVR from OOC rides
☺ OOC rides - can no longer let a spouse ride under rec/business]]> 2018-11-09 16:57:12 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/302660546 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/309226484 ☺if someone calls to cancel and bus has already arrived - cancel at door then send i-m to dispatch]]> 2018-11-29 12:00:31 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/309226484 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/316685504 ☺ surrey - no accessible bus and unclick IVR
☺ email to Marquesha, Martyn and Randy]]> 2018-12-26 14:34:27 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/316685504 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/322184945 ☺ when the schools in the area are on a 2 hour delay or closed for inclement weather, all the sr ctr rides are cancelled for the day]]> 2019-01-18 16:07:21 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/322184945 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/326790128 ☺ we CAN register people over the phone now - only people who are struggling a lot - do not say we are registering them over the phone - ask information and have them send POA to newriders@krapfbus.com]]> 2019-02-01 17:21:42 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/326790128 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/331835090 ☺ registrations - click administration - profile status click all - client name put last name - change status to enabled]]> 2019-02-15 17:38:38 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/331835090 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/333787617 ☺ cancels - 2 hours or less = late notice
☺ up to 8am = limited notice
☺ over 2 hours = early notice]]> 2019-02-21 18:26:50 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/333787617 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/333821183 ☺ stepping stones, cornerstone, fellowship, human services from 9-3 - check in approved clubhouses]]> 2019-02-21 18:53:41 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/333821183 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/349934941 ☺ 1011 w baltimore pike west grove for dialysis - take phone # and subscription tell them to call back for their times]]> 2019-04-09 13:53:12 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/349934941 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/350779979 ☺ all medical rides can have will calls if a pickup is scheduled - no later than 4pm
☺ when scheduling will call always pick 120]]> 2019-04-11 14:06:36 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/350779979 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/352583773 ☺ closed days: medical/pharmacy appointments ONLY
☺ grocery trips are ok for closed days if the WHOLE week is closed and they have no other grocery trips scheduled
☺ subscription requests to start on closed dates: check with linda l/ruth to see if there is a run - if not, start it on the next open day]]> 2019-04-18 15:16:48 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/352583773 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/359956812 ☺ seniors with WHEELCHAIRS only can have PCA ok - all others can have temp PCA ok for 30 days and send them PCA app]]> 2019-05-14 15:27:56 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/359956812 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/369140825 ☺ ODP funding - NOT allowed orders in self service portal
☺ ODP and Handicrafters - if changing address, reserving new ride, or adding days to existing sub - transfer to Melissa - if she is out send to Debbie or Jim
☺ unclick allowed in self service portal for fundings like ODP, Keystone, Cerebral Palsy]]> 2019-06-25 16:09:51 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/369140825 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/373566625 ☺ OOC rides - NO subscriptions besides people that are grandfathered in]]> 2019-08-07 12:42:15 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/373566625 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/374778444 ☺ medical MJ rides - NO MATP - PWD is ok]]> 2019-08-15 14:41:11 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/374778444 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/401520255 ☺ Spanish Calls - press more - press conference - dial 877 # - introduce self and give all numbers as listed on spanish instructions - then press conference again]]> 2019-10-23 15:26:09 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/401520255 tstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/405015692 ☺ voting - 10:30-1:30 for rides
☺ CAN'T deny rides - any red rides they call the day before after 3pm for times]]> 2019-10-31 14:26:24 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/405015692 https://padlet.com/tstaehs/jffacacl16gv/wish/441011198 ☺ we can send out PWD app ourselves]]> 2020-02-05 16:05:21 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/441011198 https://padlet.com/tstaehs/jffacacl16gv/wish/441011870 ☺ send surrey email after rides are entered]]> 2020-02-05 16:06:13 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/441011870 taylorstaehs https://padlet.com/tstaehs/jffacacl16gv/wish/454490769 ☺ medical MJ rides - NO MATP - PWD is ok - lottery ok - IN COUNTY ONLY]]> 2020-03-04 17:09:08 UTC https://padlet.com/tstaehs/jffacacl16gv/wish/454490769