It's the satisfaction of knowing the truth as investigation has always been the search for truth.

3b. Indicate your top 2 challenges when investigating a case:

• Availability and Accessibility of Evidence

• Higher management cooperation and will

Challeges would be transpo, hotel and meal support when you need to personally visit the concern hub.

3b. top 2.

• not enough data, information evidences to pursue the case.

• uncooperative and hostile environment

top two challenges are

1. ensuring the accuracy of collected information

2. overcoming potential biases

3b. Without the support of CCTV footage. Sometimes, its hard to imposed appropriate sanctions even he/she was pointed out by concerned individual doing fraud acts if the case is not caught in the act.

3b. when the suspects are well prepared and there are limited resources available to find facts for the case. (no CCTV viewing, No reference of parcel condition prio-after delivery)

3b. When lack of evindence, and there is no coverage of CCTV cameras on the scene.

1. Convincing the POI to tell the truth

2. Acquiring additional evidence

Mobility

Resources

Reviewing CCTV while conducting Fact Finding Activities.

SOC LH transported status case wherein the tagged POIs were not really the POIs.

3b. Hard to solve the case when cctv is needed.

1. do Fact-finding-activity

3b. Challenges:

1. when the subject/POI is in denial and uncooperative.

Top 2 challenges:

• some of the recommendations are not considered (i.e. conduct internal audits, reorientation, retraining).

• lacking background checking of NFTEs, in relation to POIs (erring personnel).