https://padlet.com/rachelthurson/jcgv2feo061krdoc This is designed to help students and teachers troubleshoot common issues on their iPads. en-us 2022-10-26 14:41:55 UTC 2025-12-23 03:59:49 UTC hello@padlet.com https://padlet.net/icons/png/1f34e.png rachelthurson https://padlet.com/rachelthurson/jcgv2feo061krdoc/wish/2357430947 If the keyboard isn't working try one of two things:

1. Turn the device on and off again. 
2. Take the device out of the case and then put it back in]]> 2022-10-26 14:47:03 UTC https://padlet.com/rachelthurson/jcgv2feo061krdoc/wish/2357430947 rachelthurson https://padlet.com/rachelthurson/jcgv2feo061krdoc/wish/2357439281 If the device's screen is frozen and/or it is not responding do this: 

• Hold down the home button and the lock button at the same time and count to 30
• The screen should go black, and then the apple symbol will appear

]]> 2022-10-26 14:51:34 UTC https://padlet.com/rachelthurson/jcgv2feo061krdoc/wish/2357439281 rachelthurson https://padlet.com/rachelthurson/jcgv2feo061krdoc/wish/2357443931

All the middle school teachers have an updated password list. 

Check the notes app or the device's camera roll to see if it is saved there

Make sure to type in the password exactly, Microsoft Passwords are case sensitive.

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Go to the Manager App

Click Self-Service

Find the app and click (Re)Install/Update

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Double click the Home Button 

Swipe up out of the app 

Try again

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