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      <title>CASE B: BOTLR by Cynthia Ng</title>
      <link>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi</link>
      <description>Team 5: XinJie, Micol, Cynthia, Max</description>
      <language>en-us</language>
      <pubDate>2018-08-17 04:00:22 UTC</pubDate>
      <lastBuildDate>2018-08-17 07:31:45 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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      <item>
         <title>1. What was the innovation?</title>
         <author>maxzhang_sw</author>
         <link>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649291</link>
         <description><![CDATA[<div>It is to make use of the robots to help with the front and back of house of the hotel. It will not only free up existing talent's time, allowing them to create a more personalized experience for guests, but will enhance the hotel's current tech-forward offerings.&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2018-08-17 04:10:04 UTC</pubDate>
         <guid>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649291</guid>
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         <title>2. What prompted the technology adoption?</title>
         <author>cyyynnncyyn_ng</author>
         <link>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649306</link>
         <description><![CDATA[<div>The technology was adopted to help with the the busy front desk, help guests to their room, which would free up human talent. &nbsp; facilitate and prioritize multiple guest deliveries, communicate effortlessly with guests and various hotel platforms, as well as efficiently navigate throughout the property – including the elevator – with ease.&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2018-08-17 04:10:10 UTC</pubDate>
         <guid>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649306</guid>
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         <title>3. What elements/features of the organisation(s) make the organisation(s) innovative?</title>
         <author>cyyynnncyyn_ng</author>
         <link>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649467</link>
         <description><![CDATA[<div>- They are the first major hotel brand to hire a robot<br>- The robot could do both front and back of house duties, which are the jobs of HOOMANS<br>- The robots are able to deliver amenities to guest rooms and would be able to enhance the hotel's tech-forward offerings<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2018-08-17 04:12:02 UTC</pubDate>
         <guid>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649467</guid>
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         <title>4. What criteria were used to make technology decisions?</title>
         <author>cyyynnncyyn_ng</author>
         <link>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649520</link>
         <description><![CDATA[<div>- Understand the customers' needs and knowing the competitors<br>- Interactions between tech providers &amp; end users. </div>]]></description>
         <enclosure url="" />
         <pubDate>2018-08-17 04:12:51 UTC</pubDate>
         <guid>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649520</guid>
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      <item>
         <title>5. Find ONE video that showcases this technology.</title>
         <author>cyyynnncyyn_ng</author>
         <link>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649573</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=hIpZ8SRK1xo" />
         <pubDate>2018-08-17 04:13:27 UTC</pubDate>
         <guid>https://padlet.com/cyyynnncyyn_ng/jbvuyzd23hhi/wish/273649573</guid>
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