(2) What we would like supplier relationships to look like in the future? by James Allen https://padlet.com/JAllenSalford/javm19rhnq5i Northern Collaboration Learning Exchange, 4th December 2017 en-us 2017-11-27 14:06:19 UTC 2025-12-24 17:12:48 UTC hello@padlet.com See also... JAllenSalford https://padlet.com/JAllenSalford/javm19rhnq5i/wish/210405452 (1) What do institutions do now in terms of supplier relationships ?

(3) Next steps: what could institutions do to bring this about; what could NC do to bring this about ? 

]]> 2017-11-27 14:17:10 UTC https://padlet.com/JAllenSalford/javm19rhnq5i/wish/210405452 Think about how you manage supplier relationships now, and what you would like to change... JAllenSalford https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212618539
  • pre-meeting preparation by you and the supplier?
  • how personal is the relationship?
  • how should the institution and the supplier understand each others perspectives and priorities
  • what are the rules which set the behaviour of both parties?
  • how are issues escalated?
  • etc.
  • Library to take control of meetings: develop action based agenda; ensure suppliers adhere to agenda timings (no extended sales pitches); summarise meetings promptly and identify what action is needed, who is responsible and what deadline is.
    • ]]>     2017-12-03 16:53:32 UTC https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212618539     Regular frequent contact JAllenSalford https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212807741 2017-12-04 12:34:59 UTC https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212807741 Change focus to after-sales care rather than new sales JAllenSalford https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212808717 2017-12-04 12:38:42 UTC https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212808717 Need to know if you are a guinea pig JAllenSalford https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212809707 2017-12-04 12:42:11 UTC https://padlet.com/JAllenSalford/javm19rhnq5i/wish/212809707