ServiceNow Team Retro 3/17/22 by https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw Made with good vibes en-us 2022-03-17 12:37:10 UTC 2026-03-15 10:44:18 UTC hello@padlet.com https://db82kmzzne7f2.cloudfront.net/ghost-blog/2017/03/AdobeStock_101668306.jpg https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099977092 2022-03-17 12:49:15 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099977092 jwierszewski https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099994240 2022-03-17 12:59:08 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099994240 Just keep coding https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099999438 2022-03-17 13:02:04 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099999438 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099999499 2022-03-17 13:02:06 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2099999499 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100009706 2022-03-17 13:07:40 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100009706 Weighted Shortest Job First https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100115640 Or WSJF.  We'll be changing our prioritization over to this method by the end of next week at the latest.

For a better explanation than I can give, watch this video: https://www.youtube.com/watch?v=SjtDtzW1UZA]]> 2022-03-17 13:57:24 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100115640 Fakiha https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100116901 Great job on the Live Agent demo with Melinda!]]> 2022-03-17 13:57:59 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100116901 Nick https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100118812 Coming super prepared with information to help me convert his PagerDuty old story into a new story.]]> 2022-03-17 13:58:51 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100118812 Documentation! https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100119596 2022-03-17 13:59:15 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100119596 Challenging Yourself ndimambro1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100122021 Keep picking up work that is out of your comfort level. ]]> 2022-03-17 14:00:23 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100122021 NTH / QOL Stories ndimambro1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100171252 We need to start pulling in these types of stories. It was suggested early on to work out of a 90/10% ratio and so far we've done 1 sprint dedicated to this instead of splicing the work in each sprint.]]> 2022-03-17 14:23:20 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100171252 Suggestions ndimambro1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100173574 Come up with idea's or suggestions on how to improve any process we have.]]> 2022-03-17 14:24:27 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100173574 mwelsby1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100335773 2022-03-17 15:45:02 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100335773 Sending testing to the team asap mwelsby1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100345778 I've seen a couple stories that are completed, but sit in a WIP status for days before finally being sent to the team to peer-review. Please get your stories to the team to test ASAP so we have adequate time for re-work if anything fails testing.]]> 2022-03-17 15:50:20 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100345778 mwelsby1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100347272 2022-03-17 15:51:08 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100347272 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100435002 2022-03-17 16:40:22 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100435002 Who is the most lonely billionaire? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100460401 2022-03-17 16:55:24 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100460401 Why do we often find a three leafed clovers and not a four leafed clovers? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100517427 The extra one wanted to be leafed alone]]> 2022-03-17 17:27:43 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100517427 Q: How can you spot a jealous four-leaf clover? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100517850 A: It’s green with envy]]> 2022-03-17 17:27:58 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100517850 Q: What kind of music do clovers like? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100518475 A: Shamrock.]]> 2022-03-17 17:28:18 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100518475 Q: Why shouldn’t you iron a four leaf clover? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100518926 A: You would be pressing your luck!]]> 2022-03-17 17:28:33 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100518926 Q: How do leprechauns mend their ripped clothes? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100519300 A: With a clover patch…]]> 2022-03-17 17:28:46 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100519300 Q: What’s the best pastry for St. Patrick’s Day morning? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100520070 A: Apple turnclovers.]]> 2022-03-17 17:29:12 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100520070 Q: What do you get when you find a 4-leaf clover in a poison ivy field? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100520597 A: A rash of good luck!]]> 2022-03-17 17:29:32 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100520597 Q: What did the leprechaun say when he lost the game? https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100521050 A: Game clover]]> 2022-03-17 17:29:48 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100521050 Knock, knock. https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100522783 Who’s there?
Irish.
Irish I could find a 4-leaf clover.]]> 2022-03-17 17:30:50 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100522783 Jason https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100529591 For all of the interim BA duties on top of the other work he has!]]> 2022-03-17 17:34:30 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100529591 KB Articles to Make https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100590947 See the link to see the KBs in our Backlog for KBs
https://kb.uwm.com/x/y4KiMw]]> 2022-03-17 18:11:41 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100590947 ServiceNow Team Space: Internal KB for our Team https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100591748 https://kb.uwm.com/x/xwBZKw]]> 2022-03-17 18:12:14 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100591748 ServiceNow Shared Space: ServiceNow company KB Space for other teams to use https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100593300 https://kb.uwm.com/x/1AG6Jw]]> 2022-03-17 18:13:14 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100593300 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100608579 2022-03-17 18:23:02 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100608579 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100615888 Jason - You're all already being better about this, but not so many games.  lol]]> 2022-03-17 18:27:55 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100615888 Matt ndimambro1 https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100641903 Go with the flow during the retro and not following through

]]> 2022-03-17 18:46:27 UTC https://padlet.com/ndimambro1/j1ss8i9c6k2gqkyw/wish/2100641903