education: Whitehall college of further education

course: Level 5 education and training 1year

target learners: 18+

session learning out comes:

1. be able to explain the importance of active listening in effective communication.

2. recognize the impact of active listening on building rapport and fostering positive relationships.

3. be able to articulate their commitment to implementing active listening practices in their personal and professional lives.

learning design used :

abc learning design

Participants receive an email with instructions and a pre-session reflection activity to complete.

Participants are encouraged to find a quiet and distraction-free environment for the online class

Activity: Presentation - Principles of Active Listening

Facilitator shares a pre-recorded video or a live presentation on the principles of active listening.

Presentation includes examples and interactive elements to keep participants engaged.

Facilitator addresses any questions or clarifications in real-time using the chat or audio function.

Activity: Small Group Discussion - Active Listening Scenarios

Participants are divided into breakout rooms in the online platform.

Facilitator shares scenario prompts related to active listening with each breakout room.

Participants discuss the scenarios and share their insights, using both audio/video and chat functions.

Facilitator rotates between breakout rooms to provide guidance and support.

Activity: Whole Group Discussion - Sharing Insights from Small Group Discussions

Participants return to the main session.

Facilitator leads a discussion where each group shares their insights and key learnings from the small group discussions.

Facilitator highlights common themes and encourages participants to ask questions and engage in dialogue.

Activity: Role Play - Active Listening in Various Scenarios

Facilitator assigns roles and shares different scenarios in the chat or a shared document.

Participants engage in role play using the audio/video function, demonstrating active listening skills in various situations.

Facilitator provides feedback and facilitates a brief discussion after each role play.

Activity: Reflective Exercise - Personal Action Plan

Participants individually reflect on their learning and complete a reflection activity shared in the chat or a shared document.

Participants create a personal action plan highlighting specific strategies to improve active listening skills.

Facilitator encourages participants to share their action plans in the chat for further discussion.

Activity: Group Discussion - Challenges and Strategies for Implementation

Facilitator leads a group discussion on the challenges participants may face in implementing active listening skills.

Participants share their action plans and discuss strategies to overcome barriers.

Facilitator provides additional guidance and resources based on the group's discussion.

Facilitator summarizes the session highlights and key takeaways.

Facilitator sends a follow-up email summarizing the session and providing additional resources or reading materials.

Participants are encouraged to practice active listening in their daily lives and reflect on their progress.