• Works in SG Local

• Plenty of big offers and discounts (Up to 50%)

• Easy cancellation

• Wide variety of food options

• Can use for self-pickup

Cons:

• not necessary

• easy to book reservations on

• gives good deals to users

• has many different incentives for the user

• easy to navigate

Cons:

• nonononono

(expected ans: Quality of food, convenience of location, overall rating, etc.)

tasks include:

• book a reservation for a chosen restaurant

• find directions to the restaurant from their current location

questions to ask:

• On a scale of 1 - 10, rate how easy it was to find ____

• How would you change the app to help yourself use it?

- used a different app

- never used before

Ask the user with assumptions of problem in mind

- don't ask what the problems are

Ask about the app also(?)

Even if indirect users(buffet goers), can provide suggestions

Goal has to be specific

Find out about the experience high and low points

Push surface level answers for deeper answers

Can propose an idea with visuals