ESQ_ Restrospective by Michael Gordon

chmi — 2024-12-18 20:17:49 UTC

Making sure everything is finalized + tested at least 2 weeks in advance of launch date

Deliver personalized recommendations based on results.

2024-12-19 14:09:49 UTC

Envision the best end state of the user experience--what will they do? What will they receive? How will they engage? Back up the project from that point to create what is needed

2024-12-19 14:11:34 UTC

chmi — 2024-12-19 17:37:06 UTC

nurturing them along some community member flow to engage with other offerings

engage Michelle (or other customer service person) at the beginning of the project

2024-12-19 17:50:08 UTC

Publish FAQ (or if we did have one, make it more visible and accessible)

2024-12-19 17:50:36 UTC

Opportunity to create additional supports in the form of online course or website with featured content?

2024-12-19 17:51:10 UTC

2024-12-19 19:47:08 UTC

Work on integrating data with app/ HM Index so we can learn how best to personalize the recommendations based on results.

Ask for feedback sooner than later. It's stressful having to make last minute changes at the 11th hour because someone is just looking at things right before launch.

emily1798 — 2024-12-19 19:47:46 UTC

Add data use statement

2024-12-19 19:47:48 UTC

Consider research opt-in? re: community science

2024-12-19 19:49:26 UTC

Core audience might be interested to be more involved, and/ or willing to complete a consent (and maybe an additional survey) so that we can learn more from the data we're collecting.

Open communication has been good

2024-12-19 19:50:00 UTC

Testing UX outside of final context

surfmonkey — 2024-12-19 19:50:09 UTC

We tested the quiz in typeform, without thinking about the landing page it would be embedded in. We didn't actually test the embedded solution until 2 days before launch.

chmi — 2024-12-19 19:50:19 UTC

using dedicated slack channel

marketing

2024-12-19 19:51:42 UTC

Collecting and adopting more marketing best practices from other highly popular/trendy quizzes

kickoff, retro, consistent communication

surfmonkey — 2024-12-19 19:51:52 UTC

Make sure we have a charter, kickoff, and reference materials (google drive) for people to reference. We also want to have a retro at the end of the sprint/project

UXR - fast feedback!

surfmonkey — 2024-12-19 19:52:03 UTC

wom

2024-12-19 19:52:15 UTC

Concerted PR effort to ignite opp for virality

chmi — 2024-12-19 19:53:49 UTC

can we add link to the ESQ somewhere in the app?

Treat Science less of a blocker and more as a partner along the way. We promise to behave :)

2024-12-19 19:57:11 UTC

Ensure data analytics report the way we expect them to before launch

surfmonkey — 2024-12-19 19:57:43 UTC