ITS Management Process - Access Management 07/25/2016 by Denis Ferrara https://padlet.com/denis_ferrara/ipn3fc41u1sx Goal: To conduct communication huddles on a frequent basis to address issues and ensure follow up. en-us 2016-07-27 12:42:32 UTC 2016-07-25 12:37:23 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/88137565/847108ba99bdd343205af9978d0837c870efd50c/2012e45a4d5fdb65eddab38192419ccd.png RECOGNITION denis_ferrara https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067051 Discuss achievements/successes/patient stories:
Jennifer - Congrats on completing Cohort program
Joe V. sent email to ITS Tech Services
Access Management Analysts are #1

Total WO/INC - 396 (Fri.) (Thu 391)]]> 2015-12-03 17:43:44 UTC https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067051 Who's On First denis_ferrara https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067052 Please keep track of the number of hours you work daily.
Denis - 30 days until RETIREMENT

STAFFING: 
Amber - ON CALL
TERMS - Application termination to still be done by AM On Call staff.
Jenny - PTO; Returning August 1st


TODAY'S GOAL: Transfers, Critical, and Incidents
WEEKLY DELIVERABLES - Daily Goal is 22, 110 per week
]]> 2015-12-21 10:39:14 UTC https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067052 DAILY WORK denis_ferrara https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067053 Report out on the following and assign an owner.  Do not problem solve.

ROADBLOCKS FOR THE DAY  ***Please report road blocks to the appropriate staff ASAP***

ESCALATIONS - Same

NEW ITEM - CSC and Terminations: Discussion revolving around emails sent to On Call staff.
Change in Process: CSC to send User IDs to IT Security; WO Terms still to go to AM On Call staff.

LOA Process - Share process with the team; Erick to process these daily

HH_PeopleSoftFSCM_Link daily report; Laura will process daily

Systems to disable 949 HHC System accounts

Reminder: Change Impact/ Urgency on Incidents to LOW
                   No Emp ID = TEMP

THOCC PeopleSoft Access Requests

ScerIS, MediMar and OrderConnect requests while I'm on vacation.

Amber to report PS number to Maria: Total/Submitted/Completed


FOLLOW-UP TO PREVIOUS HUDDLE -
On Call for Denis - Jenny to follow up

]]> 2015-12-03 17:44:45 UTC https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067053 Huddle Rules denis_ferrara https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067054 This is a 15 minute informational meeting: Start time 9:15am/End time 9:30am
Question/comments outside the Huddle may be sent via LYNC and may be address at the end of the Huddle.
Thank you]]> 2016-03-11 11:10:40 UTC https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067054 ANNOUNCEMENTS and REMINDERS denis_ferrara https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067055

Adding TEMP to Employee ID field: Interns/Students/Vendors - Add TEMP; assign expiration date
Long term non-employees (Providers, CT GI, MS Radiology, etc.) - Add TEMP

VPN Groups: secHHCVendorVPN, secHHCITSUsersVPN , secHHCUsersVPN
New Instructions sent to team via email


Tiger Group = secGPTigerProd




]]> 2015-12-03 17:44:21 UTC https://padlet.com/denis_ferrara/ipn3fc41u1sx/wish/117067055