AWS Active Learning Training by Sahiyo https://padlet.com/info20800/ip2jq3oddkh1gefo Thinking about the training you have done to prepare to work on the AWS Crisis line, what are some points you remember learning that you continue to use when you chat with survivors of DV/IPV/Trafficking? en-us 2022-06-22 12:31:58 UTC 2022-06-30 16:16:18 UTC hello@padlet.com Thinking about the training you have done to prepare to work on the AWS Crisis line, what are some points you remember learning that you continue to use when you chat with survivors of DV/IPV/Trafficking? info20800 https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2227816208 2022-06-22 12:35:06 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2227816208 Thinking about how to validate a person's experience https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234432893 2022-06-30 16:12:23 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234432893 Validating survivor's feelings and being compassionate https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234432927 2022-06-30 16:12:27 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234432927 https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234433555 We don't have to have all the answers. ]]> 2022-06-30 16:13:34 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234433555 Listen, listen, listen. Ask open ended questions. Go to where the survivor is. Don't judge. https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234433773 2022-06-30 16:14:00 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234433773 Make sure it is safe for the survivor to talk and be contacted. Make sure the survivor has a plan. We have specific services and availability of services and meanwhile can refer survivors to other organizations and services if we cannot help them directly. Let survivors know they can always call again. https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234433793 2022-06-30 16:14:02 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234433793 Self Regulation https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234434070 We have empathy for their crisis without taking it on and adding to it. We are calm. ]]> 2022-06-30 16:14:34 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234434070 Strengths-Based https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234434464 We are always strengths based! We identify and reflect back their strengths every chance we get. We say how much courage it takes to call. ]]> 2022-06-30 16:15:26 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234434464 Good Questions https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234434837 We don't ask "why" questions. We don't question why a survivor did something or didn't do something.]]> 2022-06-30 16:16:16 UTC https://padlet.com/info20800/ip2jq3oddkh1gefo/wish/2234434837