Business Reports by Kezia Littlemore https://padlet.com/kezia_littlemore/BR Made with professionalism! en-us 2020-01-21 01:31:50 UTC 2025-12-20 01:58:27 UTC hello@padlet.com https://padlet.net/icons/png/270d.png Findings of E-Box https://padlet.com/kezia_littlemore/BR/wish/457345274
User interface design
  • Needs more effective user interface design (modern graphics, typography, etc) to make the user's interaction simple and efficient  
  • UI/UX: The current appearance of this website uses the design pattern and language from 1990’s, which is considered out-of-date today
  •  Improvements required include the use of additional hardware and software to work on multiple platforms and devices.

User friendliness
  • The home page could be more specific about the featuring products
  • The product categories are not based on type so  specific product searches are difficult.
  • Delivery time is not clear
  • User creation is not fully automatic and referral to friends are not available. This is a way to increase the number of users

Response time
  • The average responding delay per page is 12 seconds, while current standard, according to the suggestion from Google, says it should be retained within 3 seconds (Google developer, 2020).
  • Needs an adequate hosting plan for reliable, fast and reputable hosting solutions to handle heavy traffic
  • There is a lack of user of response time monitoring tools
  • Optimized website ( elimating unnecessary flash animation, graphics, etc) as well as search engines.

 
 Payment issues:

  • Payment preferences are limited
  • Problem in transactions
  • Payment confirmation is missing
  • Purchase history is unclear
  • Payment security


Available Solutions    
  • Re-design the UI according to Material design principle            
  • Re-construct the website architecture in accordance with micro-service architecture
  • Available frameworks: Material-UI, React.js, Node.js and Express.js

]]> 2020-03-10 05:57:59 UTC https://padlet.com/kezia_littlemore/BR/wish/457345274 Supercheap https://padlet.com/kezia_littlemore/BR/wish/457345368 1.     Findings
 The areas that need improvement for Supercheap Autos' website are given below: 

1.1.    Customer support

Trading activities and queries for products that Supercheap Auto has been selling have increased. Interaction with customers is difficult using the current site

1.2.    Security

Customers have conveyed their concern about giving information such as personal, financial and credit card data which are shared in stores or via phones with the company.

1.3.    Challenges and potential risks

Accessibility needs improvement as a high number of demands result in the site crashing.

Operating & User Experience: It is hard to use the site as the layout is not intuitive. Likewise, if customers  access information about items this increases returns and refunds.


]]> 2020-03-10 05:58:35 UTC https://padlet.com/kezia_littlemore/BR/wish/457345368 Findings Concur - $1000 initial setup cost and $10 per user every month, Variety of options depending upon the size of the company With the growth of the company, Concur provides support to create customized software Live demos across the different modules Intelligence reporting training. Beanworks - $2000 initial setup cost, $11 per user per month, Allows the use of custom rules to automate all steps of AP, Easy direction of PO(purchase orders), Invoices and Payment approvals to right team members at the right time, Provides total visibility of vendor spending and ease of locating details of invoices, purchase orders and payments. SquirrelStreet - $2500 initial setup cost and $12 per use per month, Manage multiple accounts at a discounted rate, Export data to MYOB, Xero, SageOne Strong SSL encryption, ATO compliant and claims to help when companies face an unexpected audit. You can simply export and submit your data quickly and easily for Squirrel Street to process. https://padlet.com/kezia_littlemore/BR/wish/457345454 2020-03-10 05:59:06 UTC https://padlet.com/kezia_littlemore/BR/wish/457345454 Software Development Report on E-commerce site of Everest Buddha Craft https://padlet.com/kezia_littlemore/BR/wish/457345472
3. Findings


As per our analysis, we have found that there are numerous areas to improve in the website. Also, there have been issues with while website updates. 


3.1 Areas of Improvement

·       User Interface Design: The design of the website should be clear, modern and logical


·      User-friendliness:  Customers feedback states that navigating the site is confusing on all devices 


·      Responsive Design: The website should be able to react quickly. Web content and layout should be flexible to fit within the different screen sizes.

3.2 Challenges and mitigation:

·      Security Issues: In online shopping, customer are required to include their personal datasuch as mobile number, email, credit card details and login details before buying any product from the website. Therefore, the personal information can be insecure.


·      A technical team is needed to maintain the site: new staff or training is required 
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