• What are the steps? What step do you find it difficult to do?

• What are the most important when you want to engage the stakeholder in the process?

• What information do they need?

• Why do they need these information?How are you going to deliver it?

• Why?When are you going to deliver it?Who’s going to deliver it?

• How are you going to evaluate how well that the information goes down and the feedback that you get?

• How can you remove someone's opinion? How many tips?

Project manager (Institutional coordinator)

Stakeholder (Teacher)

Challenge: A key document for the Cognia self-assessment report is delayed due to overwhelming workload.

Project manager (Institutional coordinator)

Stakeholder (Department head)

Challenge: A department head mainly in-charge of key activity in the accreditation process faces conflicting workload demands from other ongoing school projects.

Project manager (Principal)

Stakeholder (New coordinator)

Challenge: A new staff member joins the accreditation team with limited experience in this area.

Project manager (Institutional coordinator)

Stakeholder (team member)

Challenge: A team member working on the accreditation project feels overwhelmed and unmotivated due to the workload.

Project manager (Institutional coordinator)

Stakeholder (Principal)

Challenge: The school receives feedback from AQD team highlighting areas for improvement in the self-assessment report.

What are the key takeaways?

1. Watch this video of Thijs Homan: Professor in implementation and change management and find out more about the key insights needed for smooth transformation within schools or organisations.

2. When it comes to change, we tend to naturally resist it. Watch this video to learn how to deal with resistance to change.