2. I had no choicebut to wait

3. except for reading a couple of articles about it, I've never taken much interest in this subject.

4. Everything's going well at the moment, apart from not having much money

5. He's interested in nothing but work

6. I did nothing all weekend apart from watching TV

7. I can do nothing but laugh in this situation

8. I have no option but to admit that you were wrong

9. In addition to working very hard, she runs the family home

10. As well as being late, he was rude ro me

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there

12. Besides earning a lot of money, he doesn;t have to work very hard

4.7 word focus

A.1.up 2.out 3.in 4.down

B. 1.a 2.b 3.b 4.a 5.a

C.1.with

2. of

3.of

4.in \

5.of

6.for

7.to

8.of

9.of

10.to

2. I got no choice but to wait.

3. I've never taken much interest in this subject, except for having reading a couple of articles about it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He isn't interested in anything but work.

6. Apart from watching TV, I didn't do anything all weekend.

7. I cannot do anything in this situation but laugh.

8. I get no option but to admit that you were wrong.

9. In addtion to running the family home, she works very hard.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. Beside earning a lot of money, he doesn't have to work very hard.

2. I had no choice but to wait.

3. I've never taken much interest in this subject except for reading.....

4. Everything is going well at the moment, apart from the fact that I haven't got much money.

5. he isn't interested in anything but work.

6. I didn't do anything weekend apart from watching TV.

7. There is nothing i can do in this situation but laugh about it .

8. You get no option but to admit that you were wrong.

9. In addition working very hard, she runs the family home.

10. he was late as well as rude to me.

11. Apart from the fact that the place appeal to me I can't affort to go there.

12. Besides earning a lot of money, he doesn't have to work hard.

2. I had no choice but to wait

3. Except for reading a couple of articles about this subject, I've never taken much interest in it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment

5. He isn't interested in nothing but work

6. I did nothing all weekend apart from watching TV

7. I can do nothing but laugh in this situation

8. You have no option but to admit that you were wrong

9. In addition to working very hard, she runs the family home

10. As well as being late, he was rude to me

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there

12. Besides earning a lot of money, he doesn't have to work very hard.

2. I had no choice but to wait.

3. Except for reading a couple of article about it , i have not taken much interest in this subject.

4. Everything is going well at the moment , a part from not having much money.

5. He is interested in nothing but work.

6. I did nothing all weekend a part from watching TV.

7. I can do nothing but laugh in this situation.

8. You have no option but to admit that you were wrong.

9. In addition to running the family home , she works very hard.

10. As well as being late , he was rude to me.

11. A part from the fact that the place does not appealing to me , i cannot afford to go there .

12. Besides earning a lot of money , he does not have to work very hard.

c. p 57

1. c

2. b

3.c

4.a

5.a

6.a

7.c

8.b

1. Apart from a sandwich, I haven't eaten all day.

2. I had no choice but to wait.

3. I've never taken much interest in this subject, except for reading a couple of articles about it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He's interested in nothing but work.

6. Apart from watching TV I did nothing all weekend.

7. I can do nothing but laugh about it in this situation.

8. You have no option but to admit that you were wrong.

9. In addition to working very hard, she runs the family home.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

C-p57

1. C- Besides

2. B- In addition

3. C- also

4. A- furthermore

5. A- also

6. A - in addition to

7. C- on top

8. B- moreover

2. I had no choice but to wait.

3. I've never taken much interest in this subject except have read a couple of articles about it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He's interested in nothing but work.

6. I did nothing all weekend apart from watching TV.

7. I can do nothing in this situation but laugh about it.

8. You have no option but to admit that you were wrong.

9. In addition to working very hard, she runs the family home.

10. He was late and he was rude to me as well.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

Page 57

1.C

2. B

3. B

4. A

5. C

6. A

7. C

8. B

2. I had got no choice but to wait.

3. Except for having read a couple of articles about this subject, I've never taken much interest in it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He is interested in nothing but work.

6. Apart from watching TV, I did nothing at all weekend.

7. I can do othing in this situation but laugh about it.

8. You get no option but to admit that you were wrong.

9. In addition to working very hard, she runs the family home.

10. He was late as well as being rude to me.

11. Apart from the fact that I can't afford to go there, the place doesn't appeal to me.

12. Besides earning a lot of money, he doesn't have to work very hard.

C. 1-C, 2-B, 3-B, 4-A, 5-C, 6-A, 7-C, 8-B

2. I had no choice but to wait.

3. I've never taken much interest in this subject, expect for having read a couple of articles about it.

4.Everything's going well at the momnet, apart from not having got much money.

5. He's interested in nothing but work.

6. Apart from watching TV I did all weekend.

7. I can do nothing but laugh about it.

8. I have no option but atmit that you were wrong.

9. In addition working very hard, she runs the family home.

10. As well as being late, he was rude to me.

11. Apart from the fact that the place doesn't appeal to me , I can't afford to go to there.

12. Besides earning a lot of money, he doesn't have to work every day.

2. I had no choice but to wait

3. except for reading a couple of articles about it, I've never taken much interest in this subject.

4. Everything's going well at the moment, apart from not having much money

5. He's interested in nothing but work

6. I did nothing all weekend apart from watching TV

7. I can do nothing but laugh in this situation

8. I have no option but to admit that you were wrong

9. In addition to running the family home, she works very hard

10.As well as being late, he was rude to me

11. Apart from the fact that the place doesn't appeal to me, I can't affrord to go there

12. besides earning a lot of money, he doesn't have to work very hard

1. Apart from a sandwich, I have not eaten anything all day.

2. I had no choice but to wait

3. I've never taken much interest in this subject except for having read a couple of articles about it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He is insterested in nothing but work.

6. I did nothing all weekend apart from watching TV.

7. I can do nothing but laught in this situation.

8. You have no option but to admit that you were wrong.

9. In addition to running the family home, she works very hard.

10. As well as being late, he was rude to me.

11. Apart from the fact that the place doesn't appeal to me ,I can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

C. Page 57

1.C

2.B

3.C

4.A

5.A

6.A

7.C

8.B

1. Apart from a sandwich, i haven't got eaten all day.

2. I had no choice but to wait.

3. Except for reading a couple of articles about it, i have never taken much interest in this subject.

4. Apart from the fact that i haven't got much money, everything's going well at the moment.

5. he isn't interested in anything but work.

6. Apart from watching TV, i didn't do all weekend.

7. Idid nothing in this situation but laugh about it.

8. You have got no option but to admit that you were young.

9. In addiction to working very hard, she runs the family home.

10. He was late and he was rude for me, as well.

11.Apart from not appealing to me, i can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

4.4C.

1.C

2.B

3.C

4.A

5.A

6.A

7.C

8.B

4,.5A

1. I hurried home so that i would watch my favorite TV programme.

2. He went to the counter to buy a cup of coffee.

3. She left the country so as to start a new life.

4. I am writing to you in order to make a complaint.

2. I had got no choice but to wait.

3. I've never taken much interest in this subject except for reading a couple of articles about it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He is interested in nothing but work.

6. Apart from watching TV, I did nothing all weekend

7. I can't do anything in this situation but laugh about it.

8. You have no option but admit that you were wrong.

9. She works very hard and, in addition, runs the family home.

10. As well as being late, he was rude to me.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

4. Apart from the fact that i haven't got much money, everything's going well at the moment.

5. He is interested in nothing but work.

6. I did nothing all weekend apart from watching TV.

7. I can do nothing in this situation but laugh about it.

8. You have no option but to admit you were wrong.

9. In addition to working very hard, she runs the family home.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, i can't affort to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.
1-C
2-B
3-C
4-A
5-A

6-A

7-C

8-B

2. I had no choice but to wait.

3. I've never taken much interest in this subject except for having read a couple of articles about it.

4. Everything's going well at the moment, apart from the fact that I haven't got much money.

5. He's interrest in nothing but work.

6. I did'nt do anything all weekend apart from watching TV.

7. There is nothing I can do in this situation but laugh about it.

8. You have no option but to admit that you were wrong.

9. In addition to running the family home, she works very hard.

10. He was late and he was rude, as well.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. Besides earing a lot of money, he doesn't have to work very hard.

1- C

2 - B

3 - C

4 - A

5 - A

6 - A

7 - C

8 - B

2. I had no choice but to wait.

3. I've never taken much interest in this subject except for having read a couple of articles about it.

4. Apart form the fact that I haven't got much money, everything's going well at the moment.

5. He's interested in nothing but work.

6. Apart from watching TV, I did nothing all weekend.

7. I can do nothing but laugh in this situation.

8. You have no option but to admit that you were wrong.

9. In addition to running the family home, she works very hard.

10. He was late and he was rude to me, as well.

11. Apart from not appealing to me, I can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

C.

1-C

2-B

3-C

4-A

5-A

6-A

7-C

8-B

2. I had no choice but to wait.

3.I've never taken much interest in this subject, except for reading a couple of articles about it.

4.Apart from the fact that I haven't got much money, everything's going well at the moment.

5.He is interested in nothing but work.

6. I did nothing all weekend apart from watching TV.

7. I can do nothing but laugh in this situation.

8. You have no option but to admit that you were wrong.

9. In addition to running the family home, she works very hard.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, i can't afford to go there.

12. Besides earning a lot of money, he doesn't have to work very hard.

C. 1-c

2-b

3-c

4-a

5-a

6-a

7-c

8-b

2. I have got no choice but to wait.

3. I have never taken much interest in this subject,except for having read a couple of articles about it.

4. Apart from the fact that i haven't got much money,everything's going well at the moment.

5. He is interested in nothing but work.

6. I did nothing all weekend apart from watching tv.

7. I can't do anything in this situation but laugh.

8. You have no option but to admit you were wrong.

9. In addition to working very hard,she runs the family home.

10. He was late and he was rude to me,as well.

11. The place doesn't appeal to me, apart from i can't afford to go there.

12. Besides earning lots of money,he doesn't have to work very hard.

2.  I had no choice but to wait

3.  I’ve taken much interest in this subject except for having  read a couple of articles about it

4.  Everything’s going well at the moment apart from the fact that I haven’t got much money

5.  He’s interested in nothing but work

6.  I did nothing all weekend apart from watching TV

7.  I can do nothing in this situation but laugh about it

8.  You have no option but to admit that you were wrong

9. In addition to working very hard, she runs the family home

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, i can't afford to go there.

12. He doesn't have to work very hard but he earns a lot of money besides

2. I had no choice but to wait

3. I've never taken much interest in this subject, except for reading a couple of articles about it

4. Everything's going very well at the moment, apart from not having much money

5. He's interested in nothing but work

6. I did nothing all weekend apart from watching TV

7. I can do nothing but laugh in this situation

8. You have no option but to admit you were wrong

9. In addition to running the family home, she work very hard

10. As well as being late, he was rude to me

11. Apart from not appealing to me, I can't afford to go there

12. Besides earning a lot of money, he doesn't have to work very hard

C-p57

1.c

2.b

3.c

4.a

5.a

6.a

7.c

8.b

1. apart from a sandwich, i haven't eaten all day

2. i had no choice but to wait

3. except for reading a couple of articles about it, i have never taken much interest in this subject.

4. evetything's going well at the moment, apart from not having much money.

5. he is interesting in nothing but work.

6. i did nothing all weekend apart from watching tv.

7. i can do nothing but laugh in this situation.

8. you have no option but to admit that you were wrong.

9. in addition to running the family home, she works very hard.

10. as well as being late, he was rude to me.

11. apart from not appealing to me, i can't affort to go there.

12. besides earning a lot of money, he doesn't have to work very hard.

c. p57

1.c

2.b

3.c

4.a

5.a

6.a

7.c

8.b

4.5. a.

1. i hurried home so that i didn't miss my favourite tv programme.

2. he went to the counter to buy a cup of coffee.

3. she left the country so as to start a new life.

4. i am writing to you in order to make a complaint.

5. he was polite in the interview so as not to make a good impression.

6. i fetched a knife to cut the vegerables.

7. i spoke slowly so that he understood me.

8. she was very careful so as not to make a mistake.

9. i didn't say anything so that we didn't have an argument.

10.i'm going to bed early so that i willnot be tired tomorrow.

4.6.a page 59

1. intention

2. accidentially

3.ambitous

4.determination

5.international

6.accidential

7.international

2. I had no choice but to wait

3. Except for having read a couple of articles, i've take much interest in this suject.

4. Everything's good at the moment apart from the fact that i haven't got much money.

5. he's interested in nothing but work.

6. Apart from watching TV, I did nothing all weedkend

7. I can't do anything in this situation but laugh

8. You have no option but to admit you're wrong.

9. In addition to working very hard, she runs the family home.

10. He was late and rude to me, as well.

11. The place doesn't appeal to me. Apart from the fact that i can't affprt to go there.

12. Besides earning lots of money, he doesn't have to work very hard.

----------------

C-57

1.C

2.B

3.C

4.A

5.A

6.A

7.C

8.B

1. Apart from a sandwich, i haven't eaten all day.

2. I had no choice but to wait.

3. I've never taken much interest in this subject, except for reading a couple of article about it.

4. Apart from the fact that i haven't got much money, everything's going well at the moment.

5. He's interested in nothing but work

6. I did nothing all weekend apart form watching TV.

7. You can't do anything but laugh in this situation.

8. You have no option but to admit that you were wrong.

9. In addition to running the family home, she works very hard.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, i can't afford to go there.

12. Besides earning a lot of money, he dosen't have to work very hard.

_____________________________________

PAGE 57.

1. C besides

2. B In addition

3. C aslo

4. A Furthermore

5. A Aslo

6. A In addition to

7. C on top

8. B too

1. Apart from a sandwich, i haven't eaten anything all day

2. I had no choice but to wait

3. I have never taken much interest in this subject except for having read a couple of articles about it

4. Everything's going well at the moment apart from the fact that i haven't got much money.

5. He is interested in nothing but work

6. Apart from watching TV, I didn't do anything all weekend

7. I can't do anything but laugh in this situation

8. You have no option but to admit that you're wrong

9. In addition to running the family home, she works very hard,

10. As well as being late, he was rude to me

11. Apart from the fact that the place does't appeal to me, I can't affort to go there.

12. Besides earning a lot of money, he doesn't have to work very hard

C- p57

1.c

2.b

3.c

4.a

5.a

6.a

7.c

8.b

1. Apart from a sandwich, I haven't eaten all day.

2. I had no choice but to wait.

3. I have never taken much interest in this subject, except for having read a couple of articles about it.

4. Apart from the fact that I haven't got much money, everything's going well at the moment.

5. He's interested in nothing but work.

6. Apart from watching TV, I didn't do all weekend.

7. I can't do anything in this situation but to laugh about it.

8. You have no option but to admit that you were wrong.

9. In addition to working very hard, she runs the family home.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. Besides earing a lot of money, he doesn't have to work very hard.

___________

C.

1.C

2.B

3.C

4.A

5.A

6.A

7.C

8.B

2. I had no choice but to wait.

3. I've never taken much interest in this subject expect for having read a couple of articles about it.

4. Apart from the fact I haven't got much money, everything's going well at the moment.

5. He is interested in working but work.

6. I did nothing all weekend apart from watching TV.

7. I can't do anything in this situation but laugh.

8.You have no option but to admit that you were wrong.

9. In addition to working very hard, she runs the family home.

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, I can't afford to go there.

12. He doesn't have to work very hard, besides earning a lot of money.

---------------

C

1c

2b

3c

4a

5a

6a

7c

8b

1.  I’ve eaten nothing apart from sandwich

2.  I had no choice but to wait

3.  I’ve taken much interest in this subject except for having read a couple of articles about it

4.  Everything’s going well at the moment apart from not having got much money

5.  He’s interested in nothing but work

6.  I did nothing all weekend apart from watching TV

7.  I can do nothing in this situation but laugh about it

8.  You have no option but to admit that you were wrong

9. In addition to working very hard, she runs the family home

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, i can't afford to go there.

12. He doesn't have to work very hard but he earns a lot of money besides

2.  I had no choice but to wait

3.  I’ve taken much interest in this subject except for having read a couple of articles about it

4.  Everything’s going well at the moment apart from not having got much money

5.  He’s interested in nothing but work

6.  I did nothing all weekend apart from watching TV

7.  I can do nothing in this situation but laugh about it

8.  You have no option but to admit that you were wrong

9. In addition to working very hard, she runs the family home

10. He was late and he was rude to me, as well.

11. Apart from the fact that the place doesn't appeal to me, i can't afford to go there.

12. He doesn't have to work very hard but he earns a lot of money besides

1.

Apple Center

199 Nguyen Van Linh, Da Nang

Dear Sir or Madam,

I am writing to report a fault with Iphone 6 that I bought last week.

Yesterday, I took some photographs for my friends. Then, they asked me to send the photographs to their phones. However, the Bluetooth of my Iphone 6 couldn’t connect with my friend’s phone, I tried many times.

I am returning my phone to you with this letter. It has only just been bought since 4 days ago, so could you replace a new Iphone 6, please?

I look forward to hearing from you.

Hoang An

Nguyễn Văn Bảo Duy 14CNATM03

6th March 2015

Nokia Center

379 Dien Bien Phu ,Da Nang

Dear Sir or Madam,

I am writing to complaint about Nokia Lumia 720 that i has just bought last week.

It is very slow,i took some pictures but they are all black and white.When i listen to music,there is no sound.Why it has so much fault?

I am returning the Nokia Lumia 720 to you with this letter.I would be grateful if you could repair the fault.

I look forward to hearing from you

Your faithfully

Le Thi Bich Phuong

8th March 2015

Nokia Center

379 Dien Bien Phu, Da nang

Dear Sir or Madam,

I'm writing to complain about the new Nokia Lumia 630 that I bought from FPT Shop on 5th March 2015.

I took some pictures with my friends on my new phone and wanted to upload it to facebook, but then I found that my phone couldn't connect the internet. Sometimes, there is no sound, although I turn loudspeaker on. Therefore, I can't listen to music or watch videos.

I am enclosing the phone together with the receipt. Could you please repair this faults or send to me a new one?

I look forward to hearing from you.

Yours faithfully

Bui Thi Ai Dieu

Cam Le District,Da Nang City

 March 5^th,2015.

Customer Services Department

Gadget Online Shop

Dear Sir or Madam

I’m writing to complain about a new Sony digital camera that I recently bought from your website on March 2nd,2015.

When I turned it on and then started to take photos.I realised that the pictures were black and white.In addition to,I couldn't film videos.I thought the camera had a big problem.I was really disappointed

I’m returning the digital camera together with the receipt.I would be grateful if you repair that fault.If it's not possible,could you please replace a new one?

I look forward to hearing from you

Yours faithfully

Nguyen Thi Phuong Diem

31 Bau Tram 1, Cam Le, Da Nang

9th March 2015

Mobile World 

Ly Thuong Kiet, Hoi An, Quang Nam

Dear Sir or Madam,

I’m writing this letter to report a fault with the new Mobile phone that I have just bought from Mobile World.

On this Monday, I called my mother to talk about something, then I couldn’t hear her voice but she heard my voice. So that I didn’t talk with my family or my friend or someone else when I had trouble.

I’m returning back this mobile phone to you with this letter. Could you help me to repair it, please? I hope you  finish and turn it to me soon.

I look forward to hearing from you.

Your faithfully

Le Thi Huyen

9th March 2015

Mobile World center

49 Le Duan, Da Nang.

Dear sir or madam!

I'm writing to complain about the new computer ASUS that I bought at your center last week.

A week ago, it worked well. However yesterday when I wanted login Facebook, it couldn't connect with the Internet. I tried it again and again but it didn't work. I was disappointed. Moreover, its keyboard was also hard to press.

I'm returning this computer and receipt with this letter. Could you check out its fault for me? If It's impossible to repair, you can send me a new one and I won't pay for any incurred cost.

I look forward to hearing from you.

Your faithfully.

Le Thi Tam

9th March 2015

Nokia Center

179 Nguyen Van Linh, Da Nang

Dear Sir or Madam,

I am writing to complain about the new Nokia Lumia 720 that I recently bought from Phi Long shop on 2nd March 2015.

On the other day, I told to my mom about my fee this semester. Suddenly I couldn't hear anything and there is no sound. Up to now, I could't keep in touch with anyone .

I am returning this phone to you with this letter. I would be glad if you could repair the fault or send me a new one as soon as possible.

I look forward to hearing from you.

Your faithfully.

Nguyen Thi Thanh Thuy

 9h March 2015

Customer Services Department

SONY Electronics

171 Dien Bien Phu

Dear M.r Simon,

I am writing this letter to tell you  about a fault of an Sony phone that i bought from your store on  Monday last week.

When i use it to call my friend, it  suddenly turn off and i can not hear anything. I tried switching on it many times but it still does not work

I would be grateful if you check out  its fault for me.if this is not possible, you could send me a new one.

I look forward to hearing from you.

Yours faithfully,

Yen Nhi

9th March 2105

Customer Services Department

SONY Electronics

171 Dien Bien Phu, Da Nang

Dear Sir or Madam,

I am writing this letter to report a fault with the new Nokia Lumia 530 RM-1019 GREY that I bought from VIETTEL Shop on 3rd March.

When I used it to call my friend, I heard his voice but he didnot hear my voice. I tried switching it off and recalled him but there was no sound.

I would be grateful if you could repair the fault or send me the new one as soon as possible.

I am looking forward to hearing from you.

Yours faithfully

Tran Thi Hiep

Son Tra District, Da Nang

9th March 2015

Customer Services Department

Apple Center

56 Nguyen Van Linh, Da Nang

Dear Sir or Madam,

I am writing to complain about a Mobile phone that I bought from your shop on 6th March.

When I accessed the Internet, it was very slow. I must wait a lot of minutes for its working. Sometimes, I cannot send messages for my friends on the Facebook, Skype.

I would be grateful it you send me a new mobile phone. If not, could you  please repair the fault for me?

I look forward to hearing from you.

Yours faithfully

Tran Thi Cam Tu

March 14 2015

Customer Services Department

Sony electronics

19 Nguyen Van Linh Da Nang

Dear Sir or Madam,

I am writing to report a fault with the new Portable CD Player that i bought from your shop on March 12 2

Son Tra District Da Nang

9th March 2015

Customer Services Department

Panasonic electronics

19 Nguyen Van Linh,Da Nang

Dear Sir or Madam,

I am writing to report a fault with the new Portable CD Player that i bought from your shop on 7th March 2015.

Unfortunately,your product hasn't performed well.Yesterday,when i turned on and listened to music, there's no sound .Moreover,i'm really dissapointed because i couldn't turned it off after that.

To resolve the problem,i would return the Portable CD Player to you. i would be grateful if you could repair the fault.If this not possible,Could you please send me a new one?

I look forward to hearing from you.

your faithfully.

THU HIEN.

9th March 2015

Customer Services Department

Dell Electronics

10 Ham Nghi, Da Nang

Dear Sir or Madam,

I am writing to report a fault with the Dell Latitude Laptop that i bought from the Dell store.

It starts slowly and the keyboard has some keys that don't working. It sometimes automatically turned off when i was using.

The machine is still under warranty so i am enclosing it with the warranty. Could you fix the problem and sent me back as soon as possible?

I look forward to hearing from you.

Yours faithfully

Nhat

37 Bui Ki Street

10th March 2015

Customer Services Department

Mobile phones shop

120 Nguyen Huu Tho , Da Nang

Dear Sir or Madam,

I'm writing to complain about NOKI

 8^th March 2015

Customer Services Department

Big Electronic Company

Da Nang

Dear Sir or Madam

I am writing to complain about an laptop that I recently bought from your company on 4^th March 2015.

Last night, when I was listening to music, the laptop was suddenly speechless. I had to turn it off and then turn it on again but it was still fault.

I have bought many items from your company and have always been pleased, however with this laptop I’m so disappointed. I’m returning this laptop to you with the receipt. I would be grateful if you could repair it or send me a new laptop.

I look forward  to hearing from you

Your faithfuly

Quynh

Do Thi Y Quynh

10th March 2015

Customer Services Departerm

Mobile phones Shop

Da Nang

Dear Sir or Madam ,

I am writing to complain about the new SONY phone that i bought from your shop on 1st March .

When i called , there was no sound .And sometimes, power is turned off, i had to turn it on again .

I am returning the mobile phone to you with this letter .I would be grateful if you could repair the fault .Could you please replace the mobile phone as soon as possible ? 

I look forward to hearing from you .

Your faithfully

NHU

Phan Thi Nhu

9th March 2015

Customer Services Department

Sony electronics

99 Phan Châu Trinh, Da Nang

Dear Sir or Madam,

I'm writing to report a fault with the new Sony Bravia LED TV set that I bought from Sony store last week.

When I switched it on, the displays turn black and white. Sometimes, there is no sound. I can't hear any sound from it.

I am enclosing the TV set together with the receipt. I would be grateful if you could replace the new one as soon as possible.

I look forward to hearing from you.

Your sincerely

Khanh Quynh

Phan Khanh Quynh

10th March 2015.

Customer Services Department.

Mobile Phone Store

100 Nguyen Van Linh, Da Nang.

Dear Sir or Madam,

I am writing to complaint about the mobile phone that i recently bought from your store last month.

I can not turn the mobile phone off. To make it off, i have to take the battery out. Besides, it runs very slow and sometimes it suddenly switches off although the battery is full.

I am enclosing the mobile phone together with the receipt. I would be grateful if you could repair the faults. If this is not possible, could you please send me a new mobile phone?

I look forward to hearing from you.

Yours faithfully

Phuong Thao

Nguyen Ha Phuong Thao

11th Feb 2015

Customers Services

Sagi Shop

46 Pham Van Nghi,Da Nang

Dear Sir or Madam,

I am writing to complain about an CHI Air Vibe Ceramic hair dryer that I bought from your shop yesterday.

When I turned it on,it did not work and after a few moments,it smelled horrible.

I am returning the device to you with this letter.I would highly appreciate if you could repair it or send me a new hair dryer.

Yours faithfully

(Handwritten signature)

Tang Thi Thu Hien

9th Feb 2014

Customer Services Department

FPT Electronics Supermarket

Dear Sir or Madam,

I am writing to report a fault with the Samsung A500 smart phone that I bought in your store on 7th February.

Whenever I have a phone call, callers hear what I say but I can not hear anything from them.

I am enclosing the smart phone with this letter.Could you please repair this fault for me ? If this is not possible please send me a new one.

I am looking forward to hearing from you.

Yours faithfully

Le Hong Hoang Yen

10th March 2015

Customer Services Department

FPT Electronics Supermarket

10 Nguyen Van Linh, Da Nang

To whom it may concern,

I'm writing to complain about a Macbook Air 2014 which i bought from your store on 9th March, 2015.

I have no idea about these speakers of this Macbook, they sounded really terrible. When i turned Macbook on, it did not work smoothly.

I'm enclosing the Macbook together with all gifts and receipt. I would be grateful if you could repair all the faults. Moreover, if you need some information about these problems, keep in touch with this number phone, please: 0932570907.

Yours sincerely, 

(Handwritten signature)

Ho Thi Thuy Trinh

homework : research question

Topic : Divorce

Thesis : What are the effects of divorce on children ?

Initial research questions:

1. What is my topic and why is it an issue worthy of inquiry ?

2. What is the necessary background information on this topic ?

3. What are some of the short-term effects of divorce on children ?

a) Negative short-term effects

b) Positive short-term effects

4. What are some of the long-term effects of divorce on children ?

a) Negative long-term effects

b) Positive long-term effects

5. What can parents do to deny the negative effects of divorce ?

6. What are my conclusion in terms of the effects of divorce on children ?

homework: research question

Topic: Homelessness

Thesis: What can be done to stem the reccent surge in the area's homeless population.

Research questions:

1. What is homelessness and why is it an important issue?

2. What background information is necessary to understand this issue?

- What causes homelessness?

- What are the effects of homeless?

- Is it even possible to "cure" homelessness?

3. What can be done to help the homeless find permanent residences?

4. What can be done to help the chronically homeless who won't get permanent residences?

5. Based on my research, what do I feel should be done to address the recent surge in the area's homeless population?