EXPECTATION SETTING (Customer Relations Management) by SEC_LRID https://padlet.com/SEC_LRID/crm2 SEC Customer Relations Management - Batch 2 en-us 2022-01-18 06:04:55 UTC 2025-10-30 23:53:14 UTC hello@padlet.com https://padlet.net/icons/png/270f.png Directions SEC_LRID https://padlet.com/SEC_LRID/crm2/wish/1997147310 Kindly share your expectations in the appropriate pad. You are expected to provide one (1) expectation per category.

To add an input, click the "+" icon, key in your expectation/s and post them accordingly.  Do not forget to write your name and department/office after your expectation.]]> 2022-01-18 06:04:55 UTC https://padlet.com/SEC_LRID/crm2/wish/1997147310 What do you intende to give? https://padlet.com/SEC_LRID/crm2/wish/2007836489 My full attention.

OC Riziel Deligencia]]> 2022-01-24 02:47:05 UTC https://padlet.com/SEC_LRID/crm2/wish/2007836489 What do you intend to gain? https://padlet.com/SEC_LRID/crm2/wish/2007837831 How to handle clients in a professional manner.

OC Riziel Deligencia]]> 2022-01-24 02:48:15 UTC https://padlet.com/SEC_LRID/crm2/wish/2007837831 What do you want to ask the speaker? https://padlet.com/SEC_LRID/crm2/wish/2007838539 None so far

OC Riziel Deligencia]]> 2022-01-24 02:48:51 UTC https://padlet.com/SEC_LRID/crm2/wish/2007838539 https://padlet.com/SEC_LRID/crm2/wish/2008096675 Focus my attention in this seminar despite distractions (external and internal)

-Portia Gema A. Abad (CRMD)]]> 2022-01-24 06:26:55 UTC https://padlet.com/SEC_LRID/crm2/wish/2008096675 https://padlet.com/SEC_LRID/crm2/wish/2008101088 How to be professional, patient, and client-centric when dealing with external and internal clients

-Portia Gema A. Abad (CRMD)]]> 2022-01-24 06:30:47 UTC https://padlet.com/SEC_LRID/crm2/wish/2008101088 https://padlet.com/SEC_LRID/crm2/wish/2008101938 How to handle irate clients? 

-Portia Gema A. Abad (CRMD)]]> 2022-01-24 06:31:33 UTC https://padlet.com/SEC_LRID/crm2/wish/2008101938 https://padlet.com/SEC_LRID/crm2/wish/2008634692  Attentiveness.

Sheryl Choline A. Beloso - OCS]]> 2022-01-24 12:27:40 UTC https://padlet.com/SEC_LRID/crm2/wish/2008634692 https://padlet.com/SEC_LRID/crm2/wish/2008637682 More ways to satisfy customers/clients may it be internal or external.

Sheryl Choline A. Beloso - OCS]]> 2022-01-24 12:29:37 UTC https://padlet.com/SEC_LRID/crm2/wish/2008637682 https://padlet.com/SEC_LRID/crm2/wish/2008652814 What are some excellent customer service techniques that lead to great customer relations?

Sheryl Choline A. Beloso - OCS]]> 2022-01-24 12:38:58 UTC https://padlet.com/SEC_LRID/crm2/wish/2008652814 I intend to give my full attention during the webinar. Nescille Therese S. Parreño SEC – IEO https://padlet.com/SEC_LRID/crm2/wish/2009187182 2022-01-24 16:18:55 UTC https://padlet.com/SEC_LRID/crm2/wish/2009187182 I intend to gain ideas on how to handle difficult clients while maintaining client-centricity. Nescille Therese S. Parreño SEC – IEO https://padlet.com/SEC_LRID/crm2/wish/2009192688 2022-01-24 16:21:04 UTC https://padlet.com/SEC_LRID/crm2/wish/2009192688 None at the moment. Nescille Therese S. Parreño SEC – IEO https://padlet.com/SEC_LRID/crm2/wish/2009194598 2022-01-24 16:21:48 UTC https://padlet.com/SEC_LRID/crm2/wish/2009194598 https://padlet.com/SEC_LRID/crm2/wish/2009209672 I intend to give proper recognition to the program and continuous concentration through out the whole period of the program.
Aileen Joyce W. Flores - CRMD]]> 2022-01-24 16:27:35 UTC https://padlet.com/SEC_LRID/crm2/wish/2009209672 https://padlet.com/SEC_LRID/crm2/wish/2009216324 I intend to gain numerous benefits that will help me communicate with clients the proper way, in all kinds of situations.
Aileen Joyce W. Flores - CRMD]]> 2022-01-24 16:30:06 UTC https://padlet.com/SEC_LRID/crm2/wish/2009216324 https://padlet.com/SEC_LRID/crm2/wish/2009221160 How to renew motivation after a heating conversation with a client? :-)))
Aileen Joyce W. Flores - CRMD]]> 2022-01-24 16:31:57 UTC https://padlet.com/SEC_LRID/crm2/wish/2009221160 https://padlet.com/SEC_LRID/crm2/wish/2010151935 Give full attention and cooperation in the said  webinar.

Joy P. Cabasis - CGFD]]> 2022-01-25 02:17:43 UTC https://padlet.com/SEC_LRID/crm2/wish/2010151935 https://padlet.com/SEC_LRID/crm2/wish/2010152954 i intend to gain additional knowledge in customer relation management.
Joy P. Cabasis - cgfd]]> 2022-01-25 02:18:33 UTC https://padlet.com/SEC_LRID/crm2/wish/2010152954 https://padlet.com/SEC_LRID/crm2/wish/2010154293 How to handle rude clients.
Joy P. Cabasis - CGFD]]> 2022-01-25 02:19:37 UTC https://padlet.com/SEC_LRID/crm2/wish/2010154293 My full attention, so that I can understand the topic being discussed. https://padlet.com/SEC_LRID/crm2/wish/2010158638 IEO - Sylvia G. Eledia]]> 2022-01-25 02:22:53 UTC https://padlet.com/SEC_LRID/crm2/wish/2010158638 More strategy perhaps in dealing/approaching with the internal and external clients. https://padlet.com/SEC_LRID/crm2/wish/2010162475 IEO - Sylvia G. Eledia ]]> 2022-01-25 02:25:51 UTC https://padlet.com/SEC_LRID/crm2/wish/2010162475 Karen Agustin - HRAD https://padlet.com/SEC_LRID/crm2/wish/2010184066 My full attention and cooperation.]]> 2022-01-25 02:44:10 UTC https://padlet.com/SEC_LRID/crm2/wish/2010184066 Karen Agustin - HRAD https://padlet.com/SEC_LRID/crm2/wish/2010185869 Additional knowledge on how to handle external and internal clients.]]> 2022-01-25 02:45:29 UTC https://padlet.com/SEC_LRID/crm2/wish/2010185869 Karen Agustin - HRAD https://padlet.com/SEC_LRID/crm2/wish/2010187278 none. Maybe after the discussion/training.]]> 2022-01-25 02:46:33 UTC https://padlet.com/SEC_LRID/crm2/wish/2010187278 Participation https://padlet.com/SEC_LRID/crm2/wish/2010203193 Sirach]]> 2022-01-25 02:59:10 UTC https://padlet.com/SEC_LRID/crm2/wish/2010203193 Knowledge on the subject https://padlet.com/SEC_LRID/crm2/wish/2010203451 Sirach]]> 2022-01-25 02:59:23 UTC https://padlet.com/SEC_LRID/crm2/wish/2010203451 I intend to give my full attention. https://padlet.com/SEC_LRID/crm2/wish/2010365837 Erick John C. Limon - EIPD]]> 2022-01-25 05:08:34 UTC https://padlet.com/SEC_LRID/crm2/wish/2010365837 Knowledge on how to handle clients in a professional manner. https://padlet.com/SEC_LRID/crm2/wish/2010368265 Erick John C. Limon - EIPD]]> 2022-01-25 05:10:20 UTC https://padlet.com/SEC_LRID/crm2/wish/2010368265 https://padlet.com/SEC_LRID/crm2/wish/2010371208 None so far.

Erick John C. Limon - EIPD]]> 2022-01-25 05:12:41 UTC https://padlet.com/SEC_LRID/crm2/wish/2010371208 My time and attention :) bgloreque https://padlet.com/SEC_LRID/crm2/wish/2010431657 DEO - Bebien Loreque]]> 2022-01-25 06:01:16 UTC https://padlet.com/SEC_LRID/crm2/wish/2010431657 bgloreque https://padlet.com/SEC_LRID/crm2/wish/2010441074 Additional knowledge on customer relations and wisdom in handling difficult clients  :)

DEO - Bebien G. Loreque]]> 2022-01-25 06:09:33 UTC https://padlet.com/SEC_LRID/crm2/wish/2010441074 bgloreque https://padlet.com/SEC_LRID/crm2/wish/2010441840 None yet

DEO - Bebien G. Loreque]]> 2022-01-25 06:10:14 UTC https://padlet.com/SEC_LRID/crm2/wish/2010441840 full attention https://padlet.com/SEC_LRID/crm2/wish/2010756574 LEO - Maria F. Abilay

]]> 2022-01-25 09:29:33 UTC https://padlet.com/SEC_LRID/crm2/wish/2010756574 to learn strategies in handling clients tantrums. https://padlet.com/SEC_LRID/crm2/wish/2010761804 LEO - Maria F. Abilay]]> 2022-01-25 09:32:07 UTC https://padlet.com/SEC_LRID/crm2/wish/2010761804 https://padlet.com/SEC_LRID/crm2/wish/2010764214 Oliver A navarro- HRAD
My full attention and cooperation.]]> 2022-01-25 09:33:24 UTC https://padlet.com/SEC_LRID/crm2/wish/2010764214 https://padlet.com/SEC_LRID/crm2/wish/2010765042 My full attention and cooperation.
oliver Navarro- HRAD]]> 2022-01-25 09:33:55 UTC https://padlet.com/SEC_LRID/crm2/wish/2010765042 I intend to give my full participation https://padlet.com/SEC_LRID/crm2/wish/2010791391 Gipsy C. Dayaon - OGC]]> 2022-01-25 09:49:31 UTC https://padlet.com/SEC_LRID/crm2/wish/2010791391 Additional knowledge in handling clients https://padlet.com/SEC_LRID/crm2/wish/2010792887 Gipsy C. Dayaon]]> 2022-01-25 09:50:23 UTC https://padlet.com/SEC_LRID/crm2/wish/2010792887 jessegovia06 https://padlet.com/SEC_LRID/crm2/wish/2010901130 My full interest, participation and attention.
TEO - Jessapher Segovia]]> 2022-01-25 10:54:10 UTC https://padlet.com/SEC_LRID/crm2/wish/2010901130 jessegovia06 https://padlet.com/SEC_LRID/crm2/wish/2010905287 Additional knowledge on proper handling of clients' concerns and inquiries. Also, on how to respond on their complaints nad negative feedbacks.
TEO - Jessapher S. Segovia]]> 2022-01-25 10:56:43 UTC https://padlet.com/SEC_LRID/crm2/wish/2010905287 https://padlet.com/SEC_LRID/crm2/wish/2010955130 Attention and cooperation 

Leona Pearl Delica - CRMD]]> 2022-01-25 11:30:42 UTC https://padlet.com/SEC_LRID/crm2/wish/2010955130 https://padlet.com/SEC_LRID/crm2/wish/2010960982 Strategies on how to respond and handle client in the most efficient and professional manner 

Leona Pearl Delica - CRMD]]> 2022-01-25 11:34:49 UTC https://padlet.com/SEC_LRID/crm2/wish/2010960982 https://padlet.com/SEC_LRID/crm2/wish/2011375477 Full interest and attention

Ira May de Roxas - FMD]]> 2022-01-25 14:56:38 UTC https://padlet.com/SEC_LRID/crm2/wish/2011375477 My attention and time https://padlet.com/SEC_LRID/crm2/wish/2011387603 Loverlou Joy A. Cadungog- CGFD]]> 2022-01-25 15:00:57 UTC https://padlet.com/SEC_LRID/crm2/wish/2011387603 https://padlet.com/SEC_LRID/crm2/wish/2011398633 better employee performance in handling or managing clients

Ira May de Roxas - FMD]]> 2022-01-25 15:04:58 UTC https://padlet.com/SEC_LRID/crm2/wish/2011398633 My attention and best effort https://padlet.com/SEC_LRID/crm2/wish/2011402229 Loverlou Joy A. Cadungog-CGFD]]> 2022-01-25 15:06:16 UTC https://padlet.com/SEC_LRID/crm2/wish/2011402229 gain more knowledge about Customer Relations for handling and managing proper for their concerns and queries in all kinds of situation will be. https://padlet.com/SEC_LRID/crm2/wish/2011410482 Loverlou Joy A. Cadungog- CGFD]]> 2022-01-25 15:09:25 UTC https://padlet.com/SEC_LRID/crm2/wish/2011410482 https://padlet.com/SEC_LRID/crm2/wish/2011413547 Full cooperation and attention

Catherine Galiza MSRD]]> 2022-01-25 15:10:34 UTC https://padlet.com/SEC_LRID/crm2/wish/2011413547 https://padlet.com/SEC_LRID/crm2/wish/2011414861 How do you properly handle concerns of the clients especially their complaints?

Ira May de Roxas - FMD]]> 2022-01-25 15:11:05 UTC https://padlet.com/SEC_LRID/crm2/wish/2011414861 none yet https://padlet.com/SEC_LRID/crm2/wish/2011421518 Loverlou Joy A. Cadungog- CGFD]]> 2022-01-25 15:13:34 UTC https://padlet.com/SEC_LRID/crm2/wish/2011421518 https://padlet.com/SEC_LRID/crm2/wish/2011423332 Additional knowledge on customer relation management

Catherine Galiza MSRD]]> 2022-01-25 15:14:17 UTC https://padlet.com/SEC_LRID/crm2/wish/2011423332 Participation and Attention https://padlet.com/SEC_LRID/crm2/wish/2011428657 Rowel Ancheta-ERTD

]]> 2022-01-25 15:16:20 UTC https://padlet.com/SEC_LRID/crm2/wish/2011428657 To obtain the listed objectives of this training. https://padlet.com/SEC_LRID/crm2/wish/2011431355 Rowel Ancheta-ERTD]]> 2022-01-25 15:17:24 UTC https://padlet.com/SEC_LRID/crm2/wish/2011431355 https://padlet.com/SEC_LRID/crm2/wish/2011433955 No question so far.

Catherine Galiza MSRD]]> 2022-01-25 15:18:30 UTC https://padlet.com/SEC_LRID/crm2/wish/2011433955 Will raise during the training, if there's any. https://padlet.com/SEC_LRID/crm2/wish/2011434147 Rowel Ancheta-ERTD]]> 2022-01-25 15:18:35 UTC https://padlet.com/SEC_LRID/crm2/wish/2011434147 https://padlet.com/SEC_LRID/crm2/wish/2011439373 My time and effort.

Jyka Santos MSRD]]> 2022-01-25 15:20:38 UTC https://padlet.com/SEC_LRID/crm2/wish/2011439373 https://padlet.com/SEC_LRID/crm2/wish/2011439452 Knowledge, strategies on how to handle different types of clients.

Jyka Santos MSRD]]> 2022-01-25 15:20:40 UTC https://padlet.com/SEC_LRID/crm2/wish/2011439452 https://padlet.com/SEC_LRID/crm2/wish/2011439519 None so far.

Jyka Santos MSRD]]> 2022-01-25 15:20:41 UTC https://padlet.com/SEC_LRID/crm2/wish/2011439519 Liezl Dela Pena-BACEO https://padlet.com/SEC_LRID/crm2/wish/2011723389 I expect to gain new learnings ]]> 2022-01-25 17:06:34 UTC https://padlet.com/SEC_LRID/crm2/wish/2011723389 Liezl Dela Pena-BACEO https://padlet.com/SEC_LRID/crm2/wish/2011724880 Attention and participation ]]> 2022-01-25 17:07:11 UTC https://padlet.com/SEC_LRID/crm2/wish/2011724880 Liezl Dela Pena-BACEO https://padlet.com/SEC_LRID/crm2/wish/2011728336 gain new learnings on how to handle customer complaints ]]> 2022-01-25 17:08:31 UTC https://padlet.com/SEC_LRID/crm2/wish/2011728336 None so far https://padlet.com/SEC_LRID/crm2/wish/2011791343 Jan Kristine Verdon_CGFD]]> 2022-01-25 17:33:49 UTC https://padlet.com/SEC_LRID/crm2/wish/2011791343 how to improve customer service skills https://padlet.com/SEC_LRID/crm2/wish/2011817003 Jan Kristine Verdon_CGFD]]> 2022-01-25 17:43:58 UTC https://padlet.com/SEC_LRID/crm2/wish/2011817003 My sharing and attention https://padlet.com/SEC_LRID/crm2/wish/2011830294 Jan Kristine Verdon_CGFD]]> 2022-01-25 17:49:28 UTC https://padlet.com/SEC_LRID/crm2/wish/2011830294 https://padlet.com/SEC_LRID/crm2/wish/2012376314 My full attention, cooperation and gain more knowledge.
Dhemple Marie A. Sasarita - CDOEO]]> 2022-01-25 23:20:09 UTC https://padlet.com/SEC_LRID/crm2/wish/2012376314 https://padlet.com/SEC_LRID/crm2/wish/2012378170 More ideas and strategy on handling difficult clients.
Dhemple Marie A. Sasarita - CDOEO]]> 2022-01-25 23:22:28 UTC https://padlet.com/SEC_LRID/crm2/wish/2012378170 https://padlet.com/SEC_LRID/crm2/wish/2012378705 None so far.
Dhemple Marie A. Sasarita - CDOEO]]> 2022-01-25 23:23:16 UTC https://padlet.com/SEC_LRID/crm2/wish/2012378705 https://padlet.com/SEC_LRID/crm2/wish/2012383159 My time and interest to learn

Sheena May M. Narvaez, ERTD]]> 2022-01-25 23:29:19 UTC https://padlet.com/SEC_LRID/crm2/wish/2012383159 https://padlet.com/SEC_LRID/crm2/wish/2012383458 New knowledge.

Sheena May M. Narvaez, ERTD]]> 2022-01-25 23:29:44 UTC https://padlet.com/SEC_LRID/crm2/wish/2012383458 https://padlet.com/SEC_LRID/crm2/wish/2012383911 How to handle phone calls and angry client?

Sheena May M. Narvaez, ERTD]]> 2022-01-25 23:30:18 UTC https://padlet.com/SEC_LRID/crm2/wish/2012383911 full attention and cooperation / Ella Swing, CGFD https://padlet.com/SEC_LRID/crm2/wish/2012389203 2022-01-25 23:38:01 UTC https://padlet.com/SEC_LRID/crm2/wish/2012389203 how to satisfy clients in responding to their concerns/needs effectively / Ella Swing, CGFD https://padlet.com/SEC_LRID/crm2/wish/2012391794 2022-01-25 23:41:20 UTC https://padlet.com/SEC_LRID/crm2/wish/2012391794 none at the moment / Ella Swing, CGFD https://padlet.com/SEC_LRID/crm2/wish/2012392116 2022-01-25 23:41:47 UTC https://padlet.com/SEC_LRID/crm2/wish/2012392116 Full cooperation https://padlet.com/SEC_LRID/crm2/wish/2012417116 2022-01-26 00:12:02 UTC https://padlet.com/SEC_LRID/crm2/wish/2012417116 I'll give my full attention. https://padlet.com/SEC_LRID/crm2/wish/2012418524 2022-01-26 00:13:30 UTC https://padlet.com/SEC_LRID/crm2/wish/2012418524 How to handle angry clients. https://padlet.com/SEC_LRID/crm2/wish/2012418982 2022-01-26 00:14:01 UTC https://padlet.com/SEC_LRID/crm2/wish/2012418982 Jon Maria Paolo Javier - BacEO https://padlet.com/SEC_LRID/crm2/wish/2012465738 Undivided attention and eagerness to learn.]]> 2022-01-26 00:56:29 UTC https://padlet.com/SEC_LRID/crm2/wish/2012465738 https://padlet.com/SEC_LRID/crm2/wish/2012467102 Knowledge and understanding.

-Jon Maria Paolo Javier - BacEO]]> 2022-01-26 00:57:32 UTC https://padlet.com/SEC_LRID/crm2/wish/2012467102 None at the moment https://padlet.com/SEC_LRID/crm2/wish/2012467819 -Jon Maria Paolo Javier - BacEO]]> 2022-01-26 00:58:04 UTC https://padlet.com/SEC_LRID/crm2/wish/2012467819 Marianne - HRAD https://padlet.com/SEC_LRID/crm2/wish/2012755098 I intend to give the best I can in interactions with the group and listen well with the discussion]]> 2022-01-26 04:51:33 UTC https://padlet.com/SEC_LRID/crm2/wish/2012755098 https://padlet.com/SEC_LRID/crm2/wish/2012755924 I intend to gain more knowledge in dealing with clients internal or external.

Marianne Hrad]]> 2022-01-26 04:52:23 UTC https://padlet.com/SEC_LRID/crm2/wish/2012755924 https://padlet.com/SEC_LRID/crm2/wish/2012756200 None so far

Marianne _ HRAD]]> 2022-01-26 04:52:41 UTC https://padlet.com/SEC_LRID/crm2/wish/2012756200