Very formal, therefore you look more like a professional to the client.

Can bring up multiple problems very easily, it may also make the problems easier to solve.

It may be easier to explain problems that clients may not understand for example technical issues.

 

Disadvantages:

Can be difficult to set up depending on where you can client are based

You most likely will need to travel to the client in order wasting both time and money

Unless the interview is recorded, and a third party is present you won’t have evidence of this meeting if there is a legal dispute

Can send a rather long email outlining multiple different things 

The ability to attach documents to the email will make it easier to show any queries or problems that you want to bring up

Putting your signature on the end of the email will help to reinforce your brand to the client

Creates a paper trail in case you get into any legal disputes with the client.

 

Disadvantages:

Could take a while to get back to you so if you have a serious time constraint it may not be the most immediate option.

Almost everyone has a mobile phone in this day and age so they can take the phone call whenever

Quick and easy can bring up a query or problem and have it solved within seconds.

 

Disadvantages:

Depending on how busy they are it may be difficult to get hold of them

Constantly calling someone in order to bring up a query could border on annoying and may create friction in the client and worker relationship.

Unless the interview is recorded, and a third party is present you won’t have evidence of this meeting if there is a legal dispute

Rather informal, you can drop them a text and they will reply whenever they can.

 

Disadvantages:

Texts can be deleted so in case there is a legal dispute you may have to screenshot the messages and even then, that may unreliable evidence

Can be seen as rather unprofessional this could damage your brand in the eyes of client if the texts are not worded correctly.

You can’t send most files over text so it will difficult to visualise what you are trying to let the client know

Can be done anywhere you have a stable internet connection

It’s a face to face with the client so you can look professional, strengthening your brand.

Most video conferencing software like skype has a feature called “screen share” so you can visualise any queries with the client and be incredibly specific about them.

 

Disadvantages:

Unstable internet connection may make it difficult to talk to the client on top of this there are a variety of technological problems that can occur