KHIRRUN AN NISA BINTI BAHAUDIN (H18A0170) by Khirrun An Nisa Binti Bahaudin (H18A0170) https://padlet.com/khirrun/H18A0170 INTERNSHIP DURATION: MARCH - JULY 2022 en-us 2022-03-22 11:46:20 UTC 2022-07-15 08:36:22 UTC hello@padlet.com https://padlet.net/icons/png/1f338.png 22 March 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2108702917 8.00 AM - 9.40 AM:
Helped and assisted by the Human Resources department to the department I was assigned which is corporate and public relation. I was introduced to the YDP and the secretary of MPT as part of the routine procedure. Punchcard in for the first time at 8.36 AM.

I was introduced to Puan Kamisah Binti Zainal Affuad, which I have been given a talk and tutorial about the scope of work I will be doing during my time here.

9.45 AM - 4.55 PM:
Successfully assisting customers in renewing business license such as premise, advertising.
Also successfully assisting food and beverage (F&B) workers to renew food handling cards
Counter managing that handles customer service and answering customers' inquiries.
Helping customers acquiring license for owning dog.

5.00 PM:
Punchcard out]]> 2022-03-23 01:34:31 UTC https://padlet.com/khirrun/H18A0170/wish/2108702917 23 March 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2108761268 7.55 AM:
Punchcard in

8.00 AM - 1.00 PM:
Meticulously assist and answering customer inquiries about taxes, assessment rates and business license.
Helping F&B workers in renewing their food handling cards

2.00 - 4.50 PM:
Successfully answering questions and inquiries of customers at the counter which involving taxes, assessment rates and business licenses.
Assisting customers with the help of my co-workers in renewing of F&B workers their food handling cards. Numbers of customer: 13 customers
I was taught by my co-worker, Kak Zu on how to transfer ownership of land and house through the MPT computer system.

5.00 PM:
Punchcard out]]> 2022-03-23 02:11:05 UTC https://padlet.com/khirrun/H18A0170/wish/2108761268 24 March 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2108879577 7.50 AM:
Punchcard in

8.00 AM - 5.00 PM:
Be of service to customers that want to renew their business licenses. Effectively assisting customers to their questions and inquiries about taxes, assessment rates, and business licenses. Successfully aiding F&B workers to renew their food handling cards. Number of customers: 16 customers.
Today, I learn how to be of service to customers that wants to renew contractor licenses. I also learn how to renew temporary business licenses which are a bit different from renewing normal business license.
I was requested by the administrator and enforcer officers to help with receipt works which I gladly do so.

5.05 PM:
Punchcard out]]> 2022-03-23 03:28:42 UTC https://padlet.com/khirrun/H18A0170/wish/2108879577 25 March 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2108880764 7.45 AM:
Punchcard in

8.00 AM - 1.00 PM:
I was assisting my co-workers arranging and sorting the dog tags by series of numbers, so that it will easier for us to find it for future customers.
Today, like any other day I assists F&B working customers to renew food handling cards. Number of customers: 5 customers.
I also aid customers to their inquiries of taxes, assessment rates and business licenses.

2.30 PM - 5.00 PM:
For the first time, I got to help two beauticians and a hairdresser do the permit to do their nature of business.

5.05 PM:
Punchcard out]]> 2022-03-23 03:29:38 UTC https://padlet.com/khirrun/H18A0170/wish/2108880764 About Majlis Perbandaran Temerloh (MPT) khirrun https://padlet.com/khirrun/H18A0170/wish/2111316486 In Malaysia, there are three types of local authorities or Pihak Berkuasa Tempatan (PBT), which are Majlis Daerah, Majlis Perbandaran and Majlis Bandaraya. Majlis Perbandaran Temerloh (MPT) is a local government that combined four districts of Temerloh and Mentakab, Kuala Krau, Kerdau and Lanchang. It is established on July 1, 1981 and was previously known as Majlis Daerah Temerloh (MDT) before the status changed to Majlis Perbandaran Temerloh (MPT) in January 15, 1997.
MPT is currently led by YDP Puan Jezlily Binti Jamaluddin starting from 2019.]]> 2022-03-24 07:32:41 UTC https://padlet.com/khirrun/H18A0170/wish/2111316486 khirrun https://padlet.com/khirrun/H18A0170/wish/2111347448 2022-03-24 07:54:34 UTC https://padlet.com/khirrun/H18A0170/wish/2111347448 28 March 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116045807 7.40 AM:
Punchcard in

8.30 AM - 5.00 PM:
Today is a busy day, I get to assist and aid customers renewing business licenses and helping F&B workers renewing food handling cards. Number of customers: 8 people. Which at this point, I am pretty confident about my knowledge about these things.
I also successfully answered multiple customers' questions and inquiries about their taxes and assessment rates.
Today, I learn on how to key in customers' applications for business licenses through the MPT's computer system
I also got to do 4 dog licenses at a time.

5.10 PM:
Punchcard out]]> 2022-03-28 00:25:16 UTC https://padlet.com/khirrun/H18A0170/wish/2116045807 21 March 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116071051 Have to stay at home in quarantine, last day of recovering from Covid-19]]> 2022-03-28 00:45:45 UTC https://padlet.com/khirrun/H18A0170/wish/2116071051 29 March 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116281844 7.50 AM:
Punchcard in

8.00 AM - 4.50 PM:
Today is also a busy day, I managed to confidently aiding and answering customers inquiries about assessment rates, business licenses and food handling cards.
Helping F&B customers renewing their food handling cards. Number of customers: 19 customers
I also get to do the card for three hairdresser cards.

5.00 PM:
Punchcard out

]]> 2022-03-28 03:20:31 UTC https://padlet.com/khirrun/H18A0170/wish/2116281844 30 March 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116282421 7.45 AM:
Punchcard in

8.00 AM - 5.00 PM:
I answered concerns and inquiries concerning taxes and assessment rates for a number of customers.
Assisting consumers with the renewal of business licences such as premise and advertising.
Assisted food and beverage (F&B) workers in renewing their food handling cards, as well as manning a counter that provides customer assistance and answers questions.
Successfully call yesterday's customer to pick up their food handling cards.


5.05 PM:
Punchcard out]]> 2022-03-28 03:20:55 UTC https://padlet.com/khirrun/H18A0170/wish/2116282421 31 March 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116282946 7.50 AM:
Punchcard in

8.00 AM - 4.50 PM:
Provide assistance to customers seeking to renew their business licences. Effectively aiding consumers with their tax, assessment rate, and business licence questions and inquiries. Assisted F&B personnel in renewing their food handling cards. Number of customers: 20 customers

At lunch, today I got to join retirement ceremony of Encik Muhammad Fabilah who has been with 36 years with MPT at the mere age of 20 years old. The ceremony was attended by YDP.

5.00 PM:
Punchcard out]]> 2022-03-28 03:21:19 UTC https://padlet.com/khirrun/H18A0170/wish/2116282946 1 April 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116283312 8.00 AM:
Punchcard in

8.30 AM - 10.00 AM:
Today is MPT’s excellence awards ceremony. A bunch of my internship friends and I got to join and know about the faces behind MPT’s administration.

The ceremony was launched by YB. Dato' Hj Ismail Bin Hj Mohd Said, a member to the Legislative Assembly of Pahang (Kuala Krau) with YDP MPT Puan Jezlily.

The ceremony started with dua recital and presentation of excellent workers. The ceremony then ended with a feast

10.15 AM - 4.50 PM:

Today, like any other day, I assist F&B employees in renewing their food handling cards. There are 20 clients in total.
I also assist consumers with tax, assessment rate, and business licence questions.

5.00 PM:
Punchcard out]]> 2022-03-28 03:21:38 UTC https://padlet.com/khirrun/H18A0170/wish/2116283312 8 April 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116284857 7.40 AM:
Punchcard in

8.00 AM - 4.30 PM:

4.35 PM:
Punchcard out

]]> 2022-03-28 03:22:52 UTC https://padlet.com/khirrun/H18A0170/wish/2116284857 7 April 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116285834 7.45 AM:
Punchcard in

8.00 AM - 4.30 PM:
Not particularly a busy day, I only got to do a couple of license renewing
Three weeks in, I am now able to aid customers with their answers and inquiries with ease and confidence. I also get to learn how to transfer ownership of a house through the MPT's system.

4.35 PM:
Punchcard out]]> 2022-03-28 03:23:43 UTC https://padlet.com/khirrun/H18A0170/wish/2116285834 6 April 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116286116 7.45 AM:
Punchcard in

8.00 AM - 4.15 PM:
Today is a slow day, there is not as many customers as any other day.
I got to assists customers into renewing their business licenses. I also successfully managed to answers customers questions and inquiries about their assessment rates and business licenses. I also managed to help F&B workers to renewing/made their food handling cards.

4.30 PM
Punchcard out]]> 2022-03-28 03:23:58 UTC https://padlet.com/khirrun/H18A0170/wish/2116286116 5 April 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116286388 7.50 AM:
Punchcard in

8.00 AM - 4.20 PM:
My co-intern and I have to take weekly shifts at the counter starting this week. This week, I'll be assisting consumers who want to renew their business licences. I also providing clients answers to their concerns and inquiries about taxes, assessment rates, and business licences in a fast and effective manner. Employees in the food and beverage industry were given assistance in renewing their food handling cards.

4.30 PM:
Punchcard out]]> 2022-03-28 03:24:11 UTC https://padlet.com/khirrun/H18A0170/wish/2116286388 4 April 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116286723 7.55 AM:
Punch card in

8.00 AM - 4.25 PM:

When I came in the morning, I helped my co-workers setting up our workplace. Then, continuing assisting consumers who are looking to renew their business licences. Assisting customers with tax, assessment rate, and business licence questions and inquiries in a timely and efficient manner. F&B employees were assisted in renewing their food handling cards.

Consumer service and answering customer questions are handled by the counter manager. Assisting costumers in obtaining a dog licence.

4.30 PM:
Punch card out]]> 2022-03-28 03:24:29 UTC https://padlet.com/khirrun/H18A0170/wish/2116286723 15 April 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116617743 7.50 AM:
Punchcard in

8.00 AM - 4.20 PM:


4.30 PM:
Punchcard out]]> 2022-03-28 07:34:18 UTC https://padlet.com/khirrun/H18A0170/wish/2116617743 14 April 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116618050 7.50 AM:
Punchcard in

8.00 AM - 4.20 PM:
Today, I got to help my co-workers with stuffs around the office for example, I helped my superior to dispatch stuff throughout the building. I also get to filing some department files.

4.30 PM:
Punchcard out]]> 2022-03-28 07:34:32 UTC https://padlet.com/khirrun/H18A0170/wish/2116618050 13 April 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116618342 7.45 AM:
Punchcard in

8.00 AM - 4.20 PM:
Today is a slow day overall but I got to help my co-workers with the work around the office of my department. I also get to learn and thus help my supervisor with some data filing. I also get to learn how to use the machines in the office.

4.30 PM:
Punchcard out

]]> 2022-03-28 07:34:44 UTC https://padlet.com/khirrun/H18A0170/wish/2116618342 12 April 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116618710 7.50 AM:
Punchcard in

8.00 AM - 4.20 PM:
This week, it is my turn to be working in the office. I was assigned to the office of the department that was I was assigned to. I helped my co-worker in various of works around the office.

4.30 PM:
Punchcard out]]> 2022-03-28 07:34:57 UTC https://padlet.com/khirrun/H18A0170/wish/2116618710 11 April 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116619181 7.45 AM:
Punchcard in

8.00 AM - 4.20 PM:
Like any other day, I got to counter managing that  successfully assist the customers about their inquiries and questions of assessment taxes, business licenses and food handling cards.
I also get to help customers who worked in the F&B industry to do their food handling cards.


4.30 PM:
Punchcard out]]> 2022-03-28 07:35:10 UTC https://padlet.com/khirrun/H18A0170/wish/2116619181 22 April 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116620253 7.55 PM:
Punchcard in

8.00 AM - 4.20 PM:
Like any other day, I assists customers with the renewal of licences for their business premises and advertising.
Helped food and beverage (F&B) workers renew their food handling cards while also manning a customer service and question-answering counter.

4.30 PM:
Punchcard out]]> 2022-03-28 07:35:53 UTC https://padlet.com/khirrun/H18A0170/wish/2116620253 21 April 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116620600 7.50 AM:
Punchcard in

8.00 AM - 4.25 PM:
For a number of customers, I responded to concerns and questions about taxes and assessment rates.
Helping customers renew business licences such as premise and advertising.
Helped food and beverage (F&B) workers renew their food handling cards while also manning a counter that provides customer service and answers questions.

4.35 PM:
Punchcard out]]> 2022-03-28 07:36:10 UTC https://padlet.com/khirrun/H18A0170/wish/2116620600 20 April 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116620964 7.50 AM:
Punchcard in

8.00 AM - 4.20 PM:
Help customers who need to renew their business licences. Answering customers' questions and inquiries about taxes, assessment rates, and business licences. Assisted F&B workers in successfully renewing their food handling cards.

4.30 PM:
Punchcard out]]> 2022-03-28 07:36:27 UTC https://padlet.com/khirrun/H18A0170/wish/2116620964 18 April 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2116621930 8.00 AM:
Punchcard in

8.05 AM - 4.20 PM:
I answered concerns and inquiries concerning taxes and assessment rates for a number of customers.
Assisting consumers with the renewal of business licences such as premise and advertising.
Assisted food and beverage (F&B) workers in renewing their food handling cards, as well as manning the counter that provides customer assistance and answers questions.

4.30 PM:
Punchcard out

]]> 2022-03-28 07:37:02 UTC https://padlet.com/khirrun/H18A0170/wish/2116621930 19 April 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146457157 PUBLIC HOLIDAY
Nuzul Al-Quran]]> 2022-04-18 02:30:13 UTC https://padlet.com/khirrun/H18A0170/wish/2146457157 29 April 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146460736 7.45 AM:
Punchcard in

8.00 AM - 4.20 PM:
I was given the responsibility of sending memos and official letters on my own. I'm quite secure in my understanding of the building structure currently. I was also given the task of dispatching complaints to the appropriate department for follow-up action. I was able to assist my coworkers with office tasks. For the first time, I was able to confidently answer a call from a client discussing their complaint.

4.30 PM:
Punchcard out]]> 2022-04-18 02:33:34 UTC https://padlet.com/khirrun/H18A0170/wish/2146460736 28 April 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146461019 7.45 AM:
Punchcard in

8.00 AM - 4.20 PM:
Today, I got to dispatch memos and official letters by myself. I am pretty confident with my knowledge of the building now. I also assigned to dispatch complaints to the right department for them to do follow-up actions.

4.30 PM:
Punchcard out]]> 2022-04-18 02:33:49 UTC https://padlet.com/khirrun/H18A0170/wish/2146461019 26 April 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146461511 7.50 AM:
Punchcard in

8.00 AM - 4.25 PM:
Today, I was assigned to the counter so that I can help my co-workers with various works. I got to answer customers' questions and inquiries with confidence regarding business licenses, typhoid cards and food handling cards. I also got to help F&B workers to renew their food handling cards in order to continue with their nature of business.


4.30 PM:
Punchcard out]]> 2022-04-18 02:34:15 UTC https://padlet.com/khirrun/H18A0170/wish/2146461511 25 April 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146461790 7.50 AM:
Punchcard in

8.00 AM - 4.20 PM:
I got to help my co workers with office works. For the first time, I able to answer a call from customers regarding their complaint and assists them with confidence and poise.

4.30 PM:
Punchcard out]]> 2022-04-18 02:34:31 UTC https://padlet.com/khirrun/H18A0170/wish/2146461790 6 May 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146465547 7.40 AM:
Punchcard in

8.00 AM - 4.45 PM:
I was assigned to counter managing and was successful in assisting clients with their tax problems, business licences, and food handling cards.
For a number of consumers, I handled issues and questions about taxes and assessment rates. I also guided customers with transfer of ownership and what they need to do to transfer assessment rates ownership to their names.

5.00 PM:
Punchcard out]]> 2022-04-18 02:37:58 UTC https://padlet.com/khirrun/H18A0170/wish/2146465547 5 May 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146465837 7.50 AM:
Punch card in

8.00 AM - 4.50 PM:
I addressed concerns and inquiries regarding taxes and assessment rates for an amount of customers. Also, I assisted customers regarding transfer of ownership and what they have to do about their transfer the ownership of assessment rates to their names.
I was given the responsibility to write an official letter to a company by my supervisor, Puan Kamisah before eid. So I did it with honor, and then deliver it to Puan Kamisah, to check for any mistakes

5.00 PM:
Punch card out]]> 2022-04-18 02:38:16 UTC https://padlet.com/khirrun/H18A0170/wish/2146465837 3 & 4 May 2022 (Tuesday & Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146466248 PUBLIC HOLIDAY
Eid Fitri]]> 2022-04-18 02:38:39 UTC https://padlet.com/khirrun/H18A0170/wish/2146466248 2 May 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2146468173 PUBLIC HOLIDAY
Labor Day & Eid Fitri]]> 2022-04-18 02:40:39 UTC https://padlet.com/khirrun/H18A0170/wish/2146468173 27 April 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2155678236 7.45 AM:
Punchcard in

8.00 AM - 4.20 PM:
Learning how to properly dispatching official letters and memos around the building. I was taught by Encik Fabilah who is retiring soon. I also getting to know each departments and what they do.

4.30 PM:
Punchcard out]]> 2022-04-25 01:01:57 UTC https://padlet.com/khirrun/H18A0170/wish/2155678236 13 May 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2155679025 7.51 AM:
Punch card in


8.00 AM - 4.55 PM:
Today is quite a slow day. But as always I gratefully helped customers with renewing their business licenses, food handling cards and assessment rates. Counter managing in my opinion is quite challenging, but I managed to overcome the difficulties with patience and motivation. I also got to guide ways to customers to the right department as directed by my superior.


5.00 PM
Punch card out]]> 2022-04-25 01:02:46 UTC https://padlet.com/khirrun/H18A0170/wish/2155679025 12 May 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2155679318 7.50 AM:
Punch card in

8.00 AM - 4.50 PM:
Today, we got to attend an eid feast held by
legislation and enforcement department. It was pretty festive and I get to know some of the officers and other co-interns better.
After the feast, like any other day I was assigned to the counter and assisted customers with tax concerns, business licences, and food handling cards. A customer came with 21 cards to renew which are quite a long process so I advise her to come back  and pick up the cards tomorrow.

5.00 PM:
Punch card out

]]> 2022-04-25 01:03:02 UTC https://padlet.com/khirrun/H18A0170/wish/2155679318 11 May 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2155679503 7.51 AM:
Punch card in

8.00 AM - 4.50 PM:
For a number of customers, I addressed issues and questions about taxes and assessment rates. I also supported customers with the transfer of ownership and what they need to do to transfer assessment rates ownership to their names. I also helped dispatched some memos and letters from my department to other departments.

5.00 PM:
Punch card out]]> 2022-04-25 01:03:15 UTC https://padlet.com/khirrun/H18A0170/wish/2155679503 10 May 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2155679751 7.45 AM:
Punchcard in

8.00 AM - 4.55 PM:
In the morning, I dispatched some letters to an officer at level 6 before I was put in charge of the counter and was effective in aiding clients with tax rates, company licences, and food handling cards.
When there are no customers, I spend some of my time going through the receipts and stamping, then arrange them.

5.00 PM:
Punchcard out]]> 2022-04-25 01:03:32 UTC https://padlet.com/khirrun/H18A0170/wish/2155679751 9 May 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2155679950 7.53 AM:
Punch card in

8.00 AM - 4.50 PM:
I was put in charge of the counter and was helpful in assisting clients with tax issues, company licenses, and food handling cards. I also corrected some mistakes from the letter I was assigned to write from Puan Kamisah. While I am at it, I also dispatched some memos and letters before the eid holidays to the right departments/floors.
I handled concerns and queries about taxes and assessment rates for a lot of customers.

5.00 PM:
Punch card out]]> 2022-04-25 01:03:44 UTC https://padlet.com/khirrun/H18A0170/wish/2155679950 20 May 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2178618752 8.00 AM:
Punch card in

8.01 AM - 4.55 PM:
In the morning,  I was assigned by the personal assistant of YDP to substitute for her while she is out. I pick up a few calls hoping to meet up with the YDP which I carefully replied that Puan Jezlily is not at the office at the time and to leave any memos just in case.
After that, I helped my co-workers with work around the office like data filing and dispatching.

5.00 PM:
Punch card out]]> 2022-05-11 02:19:24 UTC https://padlet.com/khirrun/H18A0170/wish/2178618752 19 May 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2178619184 7.55 AM:
Punch card in

8.00 AM - 5.00 PM:
Today, I helped my co-intern at the counter until lunch. I got to assist customers with their assessment rates and food handling cards. We have to finish filing and doing food handling cards for 51 factory workers which took us quite some time to finish, but luckily we managed to finish it by lunch hour.
After lunch hour, I finished my work that was tasked by Puan Kamisah, my supervisor yesterday and got her feedback. Then, I corrected some of my mistakes from the feedback.

There is also an eid feast by the Human Resources department, gratefully I got to attend it with other interns.

5.01 PM:
Punch card out]]> 2022-05-11 02:19:43 UTC https://padlet.com/khirrun/H18A0170/wish/2178619184 18 May 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2178619577 7.55 AM:
Punch card in

8.00 AM - 4.55 PM:
Today I got to help got to join my co-workers for their monthly meeting with YDP Puan Jezlily. I also helped them set up the presentation and slides to show to the whole head of departments. Then, I was assigned to help my other co-workers to arrange the reports for audit meetings.
At the end of the day, my supervisor gave a task for tomorrow, I was tasked to calculate the customer satisfaction survey for the month of April.


5.00 PM:
Punch card out
]]> 2022-05-11 02:19:58 UTC https://padlet.com/khirrun/H18A0170/wish/2178619577 17 May 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2178619913 7.50 AM:
Punch card in

8.00 AM - 5.00 PM:
This week I was assigned to work up in my department office, Corporate and Public Relations. I helped my superiors and co-workers with the work around the office, like photocopying, data filing, and dispatching memos and official letters around the building.

5.01 PM:
Punch card out]]> 2022-05-11 02:20:12 UTC https://padlet.com/khirrun/H18A0170/wish/2178619913 16 May 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2178620576 PUBLIC HOLIDAY
Wesak Day]]> 2022-05-11 02:20:38 UTC https://padlet.com/khirrun/H18A0170/wish/2178620576 27 May 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180864564 Approved for one-day leave because of family matter by Puan Kamisah binti Zainal Affuad]]> 2022-05-12 08:20:18 UTC https://padlet.com/khirrun/H18A0170/wish/2180864564 26 May 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180864859 8.00 AM:
Punchcard in

8.05 AM - 4.20 PM:
For a group of clients, I addressed their questions and concerns about taxes and assessment rates.
Assisting customers with business licence renewals such as premise and advertising.
Assisting food and beverage (F&B) workers with renewing their food handling cards and operating the counter that provides customer service and answers queries.

4.30 PM:
Punchcard out

]]> 2022-05-12 08:20:30 UTC https://padlet.com/khirrun/H18A0170/wish/2180864859 25 May 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180865128 7.55 AM:
Punch card in

8:00 AM to 5:00 PM:
I addressed a variety of clients' issues and questions about taxes and assessment rates.
Assisting customers with business licence renewals such as premise and advertising.
Assisted food and beverage (F&B) workers with renewing their food handling permits and manned a counter that provided customer service and answered queries.
Call the customer from yesterday to pick up their food handling cards.


5.05 PM:
Punch card out]]> 2022-05-12 08:20:45 UTC https://padlet.com/khirrun/H18A0170/wish/2180865128 24 May 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180865359 7.50 AM:
Punch card in

8.00 AM - 4.45 PM:
Today is a busy day for me because I get to help customers renew their company licences and F&B employees renew their food handling cards. I also answered concerns and inquiries regarding taxes and assessment rates for a number of customers.

5.00 PM:
Punch card out]]> 2022-05-12 08:20:56 UTC https://padlet.com/khirrun/H18A0170/wish/2180865359 23 May 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180866387 PUBLIC HOLIDAY
Hari Hol Pahang]]> 2022-05-12 08:21:46 UTC https://padlet.com/khirrun/H18A0170/wish/2180866387 3 June 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180867070 7.50 AM:
Punch card in

8.00 AM - 5.00 PM:
I assisted my coworkers with office tasks such as data filing and dispatching. After that, the personal assistant of YDP assigned me to cover for her while she was sick in the evening, I got to pick up a few calls in the hopes of meeting up with the YDP, to which I politely respond that Puan Jezlily is not available at the time and to leave any messages just in case.


5.00 PM:
Punch card out]]> 2022-05-12 08:22:21 UTC https://padlet.com/khirrun/H18A0170/wish/2180867070 2 June 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180867312 7.45 AM:
Punch card in

8.00 AM - 4.50 PM:
The personal assistant of YDP assigned me to cover for her while she was gone in the morning. I pick up a few calls in the hopes of reaching up with the YDP, to which I politely respond that Puan Jezlily is not available at the time and to leave any messages just in case.
After that, I assisted my coworkers with office tasks such as data filing and dispatching.

5.00 PM:
Punch card out]]> 2022-05-12 08:22:33 UTC https://padlet.com/khirrun/H18A0170/wish/2180867312 1 June 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180867629 7.50 AM:
Punch card in

8.00 AM - 4.50 PM:
Today I was assigned to write an official memo to several departments about follow-up visitation. I also got to help my superior arranging and distributing memos and files throughout the building notifying them about a meeting to be held next week.

5.00 PM:
Punch card out]]> 2022-05-12 08:22:45 UTC https://padlet.com/khirrun/H18A0170/wish/2180867629 31 May 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180868013 7.50 AM:
Punch card in

8.00 AM - 4.56 PM:
Today is an exciting day, I got to join a meeting with YDP Puan Jezlily and other heads of the department for the ASEAN Public Toilet Standard competition with judges from MOTAC. I also got to join them where the competition is held.

5.00 PM:
Punch card out]]> 2022-05-12 08:23:03 UTC https://padlet.com/khirrun/H18A0170/wish/2180868013 30 May 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180868358 7.42 AM:
Punch card in

8.00 AM - 4.55 PM:
This week, I was assigned to work in the Corporate and Public Relations office of my department. I assisted my superiors and coworkers with office tasks such as photocopying, data filing, and distributing memos and official letters throughout the building.

5.00 PM:
Punch card out

]]> 2022-05-12 08:23:18 UTC https://padlet.com/khirrun/H18A0170/wish/2180868358 10 June 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180869122 7.56 AM:
Punch card in

8.00 AM - 4.58 PM:
Like always, I was put in charge of the counter and was effective in aiding clients with tax issues, business licenses, and food handling cards. I handled queries about taxes and assessment rates for a lot of customers.

5.00 PM:
Punch card out]]> 2022-05-12 08:23:56 UTC https://padlet.com/khirrun/H18A0170/wish/2180869122 9 June 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180869407 7.54 AM:
Punch card in

8.00 AM - 4.55 PM:
Today, I get to assists customers to their assessment rates and renewing their business licenses. There multiple type of business licenses but especially today, I got to renew several hawker licenses. When there aren't any customers, I spend some time going over the receipts, stamping them, and then arranging them.

5.00 PM:
Punch card out]]> 2022-05-12 08:24:06 UTC https://padlet.com/khirrun/H18A0170/wish/2180869407 8 June 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180869677 7.40 AM:
Punch card in

8.00 AM - 5.00 PM:
I was put in charge of the counter and was effective in aiding clients with tax issues, company licenses, and food handling cards. I handled difficulties and queries about taxes and assessment rates for a lot of customers.

5.00 PM:
Punch card out]]> 2022-05-12 08:24:19 UTC https://padlet.com/khirrun/H18A0170/wish/2180869677 7 June 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180869879 7.45 AM:
Punch card in

8.00 AM - 4.55 PM:
This week, I was tasked to counter managing in which I got to answer and help customers inquiries and questions about their assessment taxes and complaints. I also help customers renewing their business licenses and their food handling cards.

5.00 PM:
Punch card out]]> 2022-05-12 08:24:28 UTC https://padlet.com/khirrun/H18A0170/wish/2180869879 6 June 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2180870124 PUBLIC HOLIDAY
Yang di-Pertuan Agong's birthday]]> 2022-05-12 08:24:40 UTC https://padlet.com/khirrun/H18A0170/wish/2180870124 17 June 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182066421 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
Today is not a busy day. I got to work on my report a bit, then, I was assigned dispatching memos and letters in the building.

5.00 PM:
Punch card out]]> 2022-05-13 00:12:19 UTC https://padlet.com/khirrun/H18A0170/wish/2182066421 16 June 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182066817 7.56 AM:
Punch card in

8.00 AM - 4.55 PM:
Today, I was assigned to write the memos to the directors of the MPT notifying them about a quality management workshop happening on 21 and 22 June. I also get to work on writing a memo and data filing.

5.00 PM:
Punch card out]]> 2022-05-13 00:12:43 UTC https://padlet.com/khirrun/H18A0170/wish/2182066817 15 June 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182067129 7.49 AM:
Punch card in

8.00 AM - 4.55 PM:
Today, I worked on the previous memo and of them, I corrected the mistake. Then, I got to follow my supervisor to the place where the workshop will be held and investigate the suitability of the place.
After that, I worked on the pamphlet and was able to finish it by lunch hour. Then, we were able to give it to Puan YDP for her approval.

5.00 PM:
Punch card out]]> 2022-05-13 00:13:03 UTC https://padlet.com/khirrun/H18A0170/wish/2182067129 14 June 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182067424 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
Today, I was assigned to write an official letter reminding a responsible officer about a quotation for a workshop happening soon. I was also tasked with filing multiple data into files. Last week, my co-intern and I were assigned to create a pamphlet about Temerloh city and its tourism aspects. The pamphlet will be printed out to be given to Australian officers when Puan YDP is out on her visit there.

5.00 PM:
Punch card out]]> 2022-05-13 00:13:21 UTC https://padlet.com/khirrun/H18A0170/wish/2182067424 13 June 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182067621 7.53 AM:
Punch card in

8.00 AM - 4.55 PM:
This week it is my turn to work at the office of Corporate and Public Relations. I was tasked to write official memos to other department by my supervisor, Puan Kamisah. With her guidance, I got to fix some of my mistakes in the memos. Then, I was tasked to data filing and dispatching letters.

5.00 PM:
Punch card out]]> 2022-05-13 00:13:34 UTC https://padlet.com/khirrun/H18A0170/wish/2182067621 24 June 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182068056
7.55 PM:
Punch card in

8.00 AM - 4.55 PM:
Like any other day, I assist customers with the renewal of licenses for their business premises and advertising.
Helped food and beverage (F&B) workers renew their food handling cards while also manning a customer service and question-answering counter.

5.00 PM:
Punch card out]]> 2022-05-13 00:13:59 UTC https://padlet.com/khirrun/H18A0170/wish/2182068056 23 June 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182068273 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
I was put in charge of the counter and was effective in aiding clients with tax issues, company licenses, and food handling cards. I handled difficulties and queries about taxes and assessment rates for a lot of customers.


5.00 PM:
Punch card out]]> 2022-05-13 00:14:11 UTC https://padlet.com/khirrun/H18A0170/wish/2182068273 22 June 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182068471 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
For a number of customers, I addressed issues and questions about taxes and assessment rates. I also supported customers with the transfer of ownership and what they need to do to transfer assessment rates ownership to their names. I also helped dispatched some memos and letters from my department to other departments.


5.00 PM:
Punch card out]]> 2022-05-13 00:14:23 UTC https://padlet.com/khirrun/H18A0170/wish/2182068471 21 June 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182068655 On a leave approved by Puan Kamisah]]> 2022-05-13 00:14:34 UTC https://padlet.com/khirrun/H18A0170/wish/2182068655 20 June 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182068822 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
I was put in charge of the counter this week and was helpful in assisting clients with tax issues, business licenses, and food handling cards. Assisted food and beverage (F&B) workers in renewing their food handling cards, as well as manning the counter that provides customer assistance and answers questions.

5.00 PM:
Punch card out]]> 2022-05-13 00:14:45 UTC https://padlet.com/khirrun/H18A0170/wish/2182068822 1 July 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182069144 7.55 AM:
Punch card in

8.00 AM - 4.55 PM:
I start my day by filling in some data left by my supervisor the day before. Today, I'm also on my own at the operator's desk, filling in for a coworker who is out sick. I answered all phone calls, carefully listened to their requests, and then routed them to the appropriate department or individual.

5.00 PM:
Punch card out]]> 2022-05-13 00:15:06 UTC https://padlet.com/khirrun/H18A0170/wish/2182069144 30 June 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182069596 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
First thing in the morning, I do some data filling left by my supervisor the day before. Today I am all alone at the operator's telephone as I substitute for my co-worker who is on sick leave. I answered all the phone calls and listened carefully to their requests then route them to the right department or individuals.

5.00 PM:
Punch card out]]> 2022-05-13 00:15:34 UTC https://padlet.com/khirrun/H18A0170/wish/2182069596 29 June 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182069827 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
Today I also assisted my co-worker with operating the telephone. I answered quite a number of calls, and route them to the requested department. I also learn how to place outgoing calls, I also keep records of calls placed and received, and of related questions.

5.00 PM:
Punch card out]]> 2022-05-13 00:15:47 UTC https://padlet.com/khirrun/H18A0170/wish/2182069827 28 June 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182070237 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
Today, I assisted my co-worker who is an operator with the telephone which I gladly do so. I answered a number of phone calls and route them to the appropriate department or individual, and take messages when someone is unavailable.
I also do data filing as per request of my supervisor.

5.00 PM:
Punch card out]]> 2022-05-13 00:16:12 UTC https://padlet.com/khirrun/H18A0170/wish/2182070237 27 June 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182070423 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
This week, I was assigned to the department office. Today I got to assist my co-worker with a meeting set up and manning the presentation. I was given the opportunity to sit in a meeting with Puan YDP and other directors of the building. Other than that, I got to do work around the office and dispatching letters around the building. After that, I got to work on my report.

5.00 PM:
Punch card out]]> 2022-05-13 00:16:22 UTC https://padlet.com/khirrun/H18A0170/wish/2182070423 8 July 2022 (Friday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182070680 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
Today is my last day at MPT. As always I started my day by getting everything ready for the day at the counter. Setting up the computers for my co-workers and turned on the printer for them before they come.
When everything was ready as it was intended to be, it is time to wait for the customers. I attend to their needs and answered their questions to the best of my abilities.
As today is my last day, my co-workers were throwing a small farewell gathering at the end of the shift. It was pretty heartwarming, they gave me so many tips on how to survive in my future workplace and wished me the best of luck in my future. We took a couple of photos, then, it was time to say goodbye.

5.00 PM:
Punch card out]]> 2022-05-13 00:16:39 UTC https://padlet.com/khirrun/H18A0170/wish/2182070680 7 July 2022 (Thursday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182070912 7.47 AM:
Punch card in

8.00 AM - 4.55 PM:
Contrary to the first few days of the week, today was a slow day. I only got to do a couple of licenses renewing. I also got to attend to the customers' needs and questions which I answered to the best of my abilities.

5.00 PM:
Punch card out]]> 2022-05-13 00:16:53 UTC https://padlet.com/khirrun/H18A0170/wish/2182070912 6 July 2022 (Wednesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182071061 7.50 AM:
Punch card in

8.00 AM - 4.55 PM:
I help clients renew licenses for their business and advertising just like any other day.
managed customer service and questions counter while assisting food and beverage (F&B) employees in renewing their food handling cards.

5.00 PM:
Punch card out]]> 2022-05-13 00:17:04 UTC https://padlet.com/khirrun/H18A0170/wish/2182071061 5 July 2022 (Tuesday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182071314 7.51 AM:
Punch card in

8.00 AM - 4.55 PM:
On this day, there was also only me and my co-worker. Since it was only the two of us, it gets pretty busy before lunchtime comes. I helped my co-worker by aiding customers with their needs and answering their questions.
They are a lot of customers needing their business licenses renewed as it is the first week of July.
I also aid customers to get their assessment rates notices and bills.

5.00 PM:
Punch card out]]> 2022-05-13 00:17:16 UTC https://padlet.com/khirrun/H18A0170/wish/2182071314 4 July 2022 (Monday) khirrun https://padlet.com/khirrun/H18A0170/wish/2182071572 7.55 AM:
Punch card in

8.00 AM - 4.55 PM:
On my last week of internship, I was tasked to work at the counter. It was a pretty busy day as it was the first day of the week.
Since there was only me and my other co worker. Like any other day at the counter I renewed a couple of business licenses. I also assisted customers with their assessment rates' notices.
There was a lot of food handling cards that I did, thankfully I am able to do all of them on time.

5.00 PM:
Punch card out]]> 2022-05-13 00:17:31 UTC https://padlet.com/khirrun/H18A0170/wish/2182071572 Report khirrun https://padlet.com/khirrun/H18A0170/wish/2236835452 2022-07-05 01:53:50 UTC https://padlet.com/khirrun/H18A0170/wish/2236835452 Video Presentation khirrun https://padlet.com/khirrun/H18A0170/wish/2236835606 2022-07-05 01:54:04 UTC https://padlet.com/khirrun/H18A0170/wish/2236835606 Borang A khirrun https://padlet.com/khirrun/H18A0170/wish/2244015109 2022-07-15 07:59:28 UTC https://padlet.com/khirrun/H18A0170/wish/2244015109 Borang B khirrun https://padlet.com/khirrun/H18A0170/wish/2244015338 2022-07-15 07:59:55 UTC https://padlet.com/khirrun/H18A0170/wish/2244015338