Q2: Why the technician tells me that he will erase all my computer?
A: Because he wants to be sure that you saved your documents in a secure place before doing anything.

Q3: What should I do if my friend's computer is updating too?
A: Find an other friend! Sometimes, the whole class has computers updating and the teacher can decide to work on paper this day.

Q4: Why should I not turn off my computer during an update?
A: Because it can erase some of your documents and dammage your hard disk.

Q5: What should I do if I lost my charge?
A: If you lost your charge, you have to buy a new charge.

Q6: What should I do if any of those problems happens to me when I am at home or if the technician office is not open?
A:  Even if any of those problems happens to you when you are at home, I think you have other ways to do your homeworks... Also, there are two offices of technicians, one in the PME and the other in the Pavillon principal.

2.       Go see the technician. 

3.       Listen to him telling you that he’ll have to erase and restart all your computer. 

4.       Start to panic

5.       Calm down 

6.       Try to restart your computer on your own. It’s supposed to be working now!

1.       Stop panicking 

2.       Tell your teacher that your computer is updating. 

3.       Follow the rest of the class with your friends. 

4.       Wait and wish for a miracle (hope it will not take the entire day) 

5.       DON’T TURN OFF YOUR COMPUTER 

6.       If the class is done and the problem is still not resolved, you’ll need 4 to 8 friends. Dispose them in a square so that they can play the role of a shield between you and the other students that may disturb the update.