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      <title>Writing an email by Tatiana Gebuhrer Beaujour</title>
      <link>https://padlet.com/t_beaujour/hn10i69e4ut</link>
      <description>Learning to write a formal email</description>
      <language>en-us</language>
      <pubDate>2017-08-30 17:01:57 UTC</pubDate>
      <lastBuildDate>2025-12-16 12:39:37 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
      <image>
         <url>https://padlet.net/icons/8.0/png/270d.png</url>
      </image>
      <item>
         <title>The know how</title>
         <author>t_beaujour</author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3251453580</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.wallstreetenglish.com/blog/how-to-write-formal-emails-in-english" />
         <pubDate>2024-12-08 19:09:30 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3251453580</guid>
      </item>
      <item>
         <title>Expectations</title>
         <author>t_beaujour</author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3251454928</link>
         <description><![CDATA[<p>Write an email to a customer to say:</p><p>1/ you have received his glasses, </p><p>2/that they have broken while being cleant, 3/that you're trying to solve the problem,</p><p>4/that the glasses will not be ready before another week.</p>]]></description>
         <enclosure url="https://upload.wikimedia.org/wikipedia/commons/9/99/Email_%281674%29_-_The_Noun_Project.svg" />
         <pubDate>2024-12-08 19:11:22 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3251454928</guid>
      </item>
      <item>
         <title>YOUR EMAIL HERE</title>
         <author>t_beaujour</author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3251456587</link>
         <description><![CDATA[<p>Write your email here. Don't forget to write your name in the title. Make sure you have started it and finished it correctly (if necessary, check these on the know how page.</p>]]></description>
         <enclosure url="" />
         <pubDate>2024-12-08 19:14:13 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3251456587</guid>
      </item>
      <item>
         <title>Mail Léa RAU </title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3703549605</link>
         <description><![CDATA[<p>Dear Sir/Madam,</p><p>I am writing to inform you that we have received your glasses in our practice. Unfortunately, while they were being cleaned, they were accidentally damaged.</p><p>Please rest assured that we are currently working on finding the best solution to repair or replace them as quickly as possible. However, due to this unexpected issue, your glasses will not be ready before an additional week.</p><p>We sincerely apologise for the inconvenience and thank you for your understanding.<br>If you have any question<mark>s</mark>, please feel free to contact us.</p><p>Kind regards,<br>Léa RAU </p><p>Qualified Optician <mark>Très bien mais l'as tu fait sans aide de l'IA ?</mark><br></p>]]></description>
         <enclosure url="" />
         <pubDate>2025-11-30 10:48:36 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3703549605</guid>
      </item>
      <item>
         <title>Lucas FISSORE</title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3705339364</link>
         <description><![CDATA[<p>Dear Madam Smith,<mark> DEVANT UN NOM: MRS</mark></p><p><br/></p><p>I regret to inform you that your glasses order <mark>THE ORDER OF YOUR GLASSES </mark>will be delayed. During the cleaning phase, the frame was broken so I took the necessary steps to order a replacement for the broken part. This order will add one week to the delay of your initial order. <mark>Un peu maladroit : Your order will be delayed by a week.</mark></p><p><br/></p><p>I apologize for this inconvenience and thank you for your understanding.<br></p><p>Contact me for any further information.</p><p><br/></p><p>Best regards,</p><p><br/></p><p>Lucas FISSORE <mark>Ok, bien sinon</mark></p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-01 16:22:09 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3705339364</guid>
      </item>
      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3705641865</link>
         <description><![CDATA[<p>Hello <strong><mark>mrs,&nbsp; à faire suivre d'un nom</mark></strong></p><p><br/></p><p>I am writing to inform you that your glasses have arrived in the store.</p><p><br/></p><p>But they <mark>are T</mark> broken while be<strong><mark>ING</mark></strong> clean, we are therefore looking for a solution to this problem.</p><p><br/></p><p>Your glasses will therefore be ready next week. We apologize for the inconvenience.&nbsp;</p><p><br/></p><p>We will keep you informed. Sincerely.</p><p><br/></p><p>Duval Manon</p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-01 20:06:37 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3705641865</guid>
      </item>
      <item>
         <title>Dear Sir Adams, (NON: Dear Mr Adams) / pas dans l&#39;objet</title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3705722679</link>
         <description><![CDATA[<p>I wanted to give you a quick update. We’ve received your glasses, but unfortunately they broke during the cleaning process. We’re already looking into the best solution to fix the issue and get them back to you in perfect condition.</p><p>Because of this delay, they won’t be ready before next week.<br>Thank you for your patience and understanding</p><p>Sincerely</p><p>Lucas Félix </p><p>Optician </p><p><br></p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-01 21:39:38 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3705722679</guid>
      </item>
      <item>
         <title>Update About Your Glasses</title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706378910</link>
         <description><![CDATA[<p>Dear Geburer, <mark>(curieux de s'adresser à qqun directement par le N: préferer Mrs Gebuhrer)</mark></p><p><br/></p><p>I wanted to let you know that we have received your glasses.</p><p>Unfortunately, they were damaged while being cleaned. We are currently working on a solution to fix the issue as quickly as possible.</p><p><br/></p><p>Because of this, your glasses will not be ready before next week.</p><p>I will keep you updated as soon as we have more information.</p><p><br/></p><p>Kind regards,</p><p>Alice</p><p>Optic 2000</p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-02 06:21:38 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706378910</guid>
      </item>
      <item>
         <title>Update regarding your glasses </title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706634939</link>
         <description><![CDATA[<p>Dear Customer,</p><p><br/></p><p>I hope you are well. I am writing to update you regarding your glasses, which we recently received in our workshop.</p><p><br/></p><p>While they were being cleaned, the frame unfortunately broke. I understand how inconvenient this is, and I want to assure you that we are currently working on a solution to resolve the issue as quickly as possible.</p><p><br/></p><p>Due to this unexpected setback, your glasses will unfortunately not be ready before next week. I will keep you informed of any progress and let you know as soon as they are ready for collection.</p><p><br/></p><p>Thank you for your understanding, and please feel free to contact me if you have any questions.</p><p><br/></p><p>Kind regards,</p><p>Your optician Julia</p><p>Grand Optical Tourville La Rivière  <mark>PERFECT</mark> !</p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-02 10:10:06 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706634939</guid>
      </item>
      <item>
         <title>Mail anaelle Delamare </title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706720221</link>
         <description><![CDATA[<p>Dear Sir,</p><p><br/></p><p>I am writing to inform you that we have received your glasses.</p><p>Unfortunately, during the cleaning process, the frame was damaged. Please accept our sincere apologies for this unexpected issue.</p><p><br/></p><p>I think<mark>, PAS DE VIRGULE ET PREFERER HOPE </mark>glasses will be ready for next week.</p><p><br/></p><p>Thank you for your understanding and patience.</p><p><br/></p><p>Sincerely</p><p>Anaelle Delamare, qualified optician</p><p>Optic200</p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-02 11:28:02 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706720221</guid>
      </item>
      <item>
         <title>Dear Customer, </title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706723340</link>
         <description><![CDATA[<p>I hope you’re doing well.</p><p>I wanted to let you know that <mark>we discovered maladroit </mark>a small issue with your frame. Préférer : <mark>your frame was slightly faulty</mark></p><p><br></p><p>Because of this, we need to reorder the frame, which may slightly extend the delivery time.</p><p>We’re really sorry for the inconvenience, and we’re doing our best to speed up the process.</p><p><br></p><p>I’ll keep you updated as soon as we receive the new frame.</p><p>Thank you for your patience and understanding.</p><p><br></p><p>XOXO  NON,<mark> cela veut dire bisous !</mark></p><p>FIGULA Tanya </p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-02 11:30:53 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706723340</guid>
      </item>
      <item>
         <title>Dear sir</title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706733306</link>
         <description><![CDATA[<p>Hello,<br>I wanted to inform you that during the cleaning of your frame, it broke. I tried my best to fix it.</p><p><mark>Problème de logique: I tried to fix it but unfortunately I had to order a new one...</mark><br><br>We have therefore ordered a replacement frame, which we received. <mark>(HAVE JUST RECEIVED)</mark><br><br>Please feel free to come to the store whenever you like.<br><br>Sincerely,&nbsp;</p><p>Assata Baradji</p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-02 11:39:32 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3706733306</guid>
      </item>
      <item>
         <title>Dear customer,</title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3712678111</link>
         <description><![CDATA[<p>I'm happy to tell you that we received the pair of glasses that you order.</p><p><br/></p><p>Unfortunetly <mark>ORTH</mark>, during the preparation of it, the glasses broke when we cleaned them... </p><p><br/></p><p>Don't worry, I took actions and already order<mark>ED</mark> new (<mark>A new pair)</mark>. I <strong>ask</strong> (<mark>ATTENTION: reste au passé)</mark> my superior and the insurance will pay. However you wil have to wait one more week before getting your brand new pair of glasses. </p><p><br/></p><p>Because the satisfaction of our customers is important, you will get a 10% discount on your invoice ! <mark>GOOD POINT!</mark></p><p><br/></p><p>If you have any question, don't hesitate to call our agency.</p><p><br/></p><p>Best regards</p><p><br/></p><p>Juliette MEAZOONE</p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-06 13:45:36 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3712678111</guid>
      </item>
      <item>
         <title>Mail BRIZE Héléna </title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3712767558</link>
         <description><![CDATA[<p>Dear Sir/Madam </p><p><br/></p><p>Today we <mark>can received</mark>  REVOIR T your glasses, but I cleaned <mark>it</mark> PLURIEL and they are brocken/ <mark>préférer le prétérit: they broke. </mark></p><p><br/></p><p>Your glasses will be ready in a week because, I will reorder <mark>THEM</mark> from the supplier. </p><p><br/></p><p>Sorry for the inconvénience ! <mark>pas d'accent en anglais</mark></p><p>Best regard </p><p>BRIZE Héléna </p><p>Graduate optician </p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-06 16:20:13 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3712767558</guid>
      </item>
      <item>
         <title>Feedback on the delivery of the glasses</title>
         <author></author>
         <link>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3715043889</link>
         <description><![CDATA[<p>Dear Mrs GEBUHRER, </p><p>I wanted to inform you that we received your glasses today. Unfortunately, these were broken during assembly. Therefore, your glasses will not be ready until next week. </p><p>We apologise for the inconvenience and thank you for your understanding. </p><p>For further information, please do not hesitate to contact me. </p><p>Wishing you a good day. </p><p>Best regards, </p><p>Léa MONNOT, graduated optician. </p><p>Écouter Voir. </p><p><mark>FINE! I'll wait !</mark></p><p><br/></p>]]></description>
         <enclosure url="" />
         <pubDate>2025-12-08 20:38:37 UTC</pubDate>
         <guid>https://padlet.com/t_beaujour/hn10i69e4ut/wish/3715043889</guid>
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