Passengers escalated the problem to the authority

MRSC launches a patrol boat to verify the ship situation after getting a call

MRSC Livorno are stationed near the boat (specify where) and are ready to take on emergency

Italain coast guard request CleanSeaNet satelite images to monitor for potential oil leaks from the damaged ship

Costa Concordioa had to be re-floated before preprations could be made for towering and scrapping

MRSC Livorno tries to manoeuvre to bring the ship to the shore

The captain said to abandon the ship

FCC communicate to MRCC rome that the crew has abandoned the ship

Updates about the evacuation (patrol boat "G.104" communicates to MRSC about the life people in the ship.

Media was informed as it helped find the survivors in the ship.

Evacuate of passengers to life boat

Passengers were asked to wear life jackets on the falling ship

Used ship initially to save people, as there was too much rescue ships, Livorno deploy the helicopters to save people as well

Fire fighters brought in thermal cutting equipment to the fallen ship to release any trapped people.

A passanger escalted the issue to MRSC Livorno

the captain did not escalate the problem, he did not warn the SAR authority on his own, but they were informed by a passenger

The general Emergency Alarm was not activated immediately

Not everyone heard the alarm, some passengers testified that they did not catch signal-voice announcement.

there was a lack of coordination in the emergency escape

Passengers had to wear life safety jackets

Used helicopters to enhance rescue operation

Fire fighters brought thermal cutting equipment to fallen ship to release trapped people