https://padlet.com/jeffrey_ylh/hdvmrkabcqqr Customer responses with add on services on Internet Banking en-us 2018-07-24 00:12:07 UTC 2018-07-25 05:30:16 UTC hello@padlet.com jeffrey_ylh https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270912285 The new add on is very useful as we do not have to call and wait the call centre. This is very time efficient. It will be even better if there is a chatroom for us to enquire with immediate response.]]> 2018-07-24 00:18:38 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270912285 jeffrey_ylh https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270913521 Great add on now we can check our application status ! Don't need the hassle to wait or check with the call center. We can monitor by ourselves. Also show how an org show its efficiency.
By the way if there's an in built chatroom with fast response it will be even better. Like circleslife.]]> 2018-07-24 00:25:53 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270913521 jeffrey_ylh https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270913878 The add on is somewhat useful to me. There was once my token went out of battery and had to replace, and was told it would take a few working days. Now with this add on (Application Status), i can track and somewhat expect when it will arrive. Not bad.]]> 2018-07-24 00:28:45 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270913878 jeffrey_ylh https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270914282 Credit card always take a long time to process. With this, I can track the progression. Good. Can see how efficient the org is. Even if it is rejected we at least can be updated immediately. Improve turn around time.]]> 2018-07-24 00:32:28 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270914282 kellyyyyyyl https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270976327 The new function is amazing! I can login to check my application status on the go saving those hassles to make a call or to visit a branch! ]]> 2018-07-24 12:36:26 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270976327 kellyyyyyyl https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270978443 I'm personally an entrepreneur myself and have many businesses to tend. Adding the application status helps me a lot by telling me the status of my applications instantly be it business loan, or personal line of credit! Well done! ]]> 2018-07-24 13:08:49 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270978443 kellyyyyyyl https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270979200 My schooling hours are usually the branch operating hours. This is why I'm unable to make a trip to branch to conduct my banking activities. Would love to see some implementations, e.g. instant help online to assist in my banking journey! ]]> 2018-07-24 13:18:59 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270979200 kellyyyyyyl https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270979426 As a working adult, at the peak of my career, I often settles down at home only in wee hours. Application status function does give me the convenience however would like to have slightly more, e.g. Livechat. As call centers does not operate 24/7 and I need to check other banking enquiries, not only application status]]> 2018-07-24 13:20:57 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/270979426 zoelimjieyi https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271059748 I am really glad that I can check the status of my application. This really help me to stay on track and not worried about parcels (token and cards) getting lost and waiting in vain. ]]> 2018-07-25 04:27:02 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271059748 zoelimjieyi https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271060477 I hardly have the time to go down to the branch. But when I do, it always because of replacement issue or update some particular. However, the staff will always tell me it take a few working days to get updated. With the help of application status now, I can monitor the progression myself and don't have to call in or walk in just to ensure everything is in place.]]> 2018-07-25 04:35:55 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271060477 zoelimjieyi https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271063341 Allowing us to know our progression is great! This really bring a lot of convenience and improve my experience with the bank. There was once I got rejected for my credit card application and it took me so long only to realize there was missing document and waiting for the bank to inform me.. ]]> 2018-07-25 05:12:31 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271063341 zoelimjieyi https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271064088 I am very satisfied with this new feature. I can check my status anytime and everywhere at my own convenience! Good!]]> 2018-07-25 05:24:46 UTC https://padlet.com/jeffrey_ylh/hdvmrkabcqqr/wish/271064088