Services Marketing MKF3301 2019 Summer A by

Services Marketing MKF3301 2019 Summer A by https://padlet.com/tej_pochun/h8lhjdu50dqv Workshop B en-us 2019-11-22 00:11:55 UTC 2025-04-17 17:31:31 UTC hello@padlet.com https://padlet.net/icons/png/1f171.png Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416006332 session 2_G2_Activity 1]]> 2019-11-25 06:30:10 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416006332 Group 5- Holiday Cruise https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416006624 Session 2_G5_Activity 1 ]]> 2019-11-25 06:32:28 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416006624 Group 3 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416007156 Session 2_G3_Activity 1]]> 2019-11-25 06:36:01 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416007156 Group 4 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416007442 session 2_G4_Activity 1]]> 2019-11-25 06:38:26 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416007442 Group 1 - Hilton Hotel https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416007713 Session 2_G1_Activity 1]]> 2019-11-25 06:40:24 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416007713 Group 1 - Hilton Hotel (2) https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416008333 Session 2_G1_Activity 1]]> 2019-11-25 06:44:19 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416008333 Group 5- Child Care Centre https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010213 Session 2_G5_Activity 2 ]]> 2019-11-25 06:54:57 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010213 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010261 Session 2_G3_Activity 2

]]> 2019-11-25 06:55:12 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010261 group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010438 session 2_G2
_activity 2]]> 2019-11-25 06:56:04 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010438 Group 1 - Movieworld https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010718 Session 2_G1_Activity 2]]> 2019-11-25 06:57:25 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010718 Group 4 - Coles https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010984 Session 2_G4_Activity 2]]> 2019-11-25 06:58:45 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416010984 Group 4 - Qantas Airline https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466271 2019-11-26 01:49:02 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466271 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466314 Session 3_G2_Activity 1 Part 1]]> 2019-11-26 01:49:14 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466314 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466552 Session 3_G2_Activity 1 Part 2]]> 2019-11-26 01:50:08 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466552 Group 3 - Monash Sports https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466630 Session 3_G3_Activity 1

]]> 2019-11-26 01:50:24 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466630 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466748 Session 3_G2_Activity 1 Part 3]]> 2019-11-26 01:50:52 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466748 Group 5- Mt Buller Resort https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466927 Session 3_G5_Activity 1]]> 2019-11-26 01:51:35 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466927 Group 1 - Monash Library https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466949 Session 3_G1_Activity 1 (1)]]> 2019-11-26 01:51:39 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416466949 Group 1 - Monash Library https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416467090 Session 3_G1_Activity 1 (2)]]> 2019-11-26 01:52:20 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416467090 Group 5- Ed Sheeran Live concert https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416470729 Session 3_G5_Activity 2]]> 2019-11-26 02:06:29 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416470729 Group 3 - Telstra Call Centre https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416470745 Session 3_G3_Activity (2)]]> 2019-11-26 02:06:34 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416470745 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416471112 Session 3_G2_Activity 2]]> 2019-11-26 02:08:08 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416471112 Group 4 Ski resort in winter https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416471465 2019-11-26 02:09:42 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416471465 Group 1 - Checkin Service at Airport https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416472208 Session 3_G1_Activity 2]]> 2019-11-26 02:12:40 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416472208 Group 3 - Airline https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416515373 Session 4_G3_Activity 1]]> 2019-11-26 06:12:30 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416515373 Group 1 - Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416515825 Session 4_G1_Activity 1]]> 2019-11-26 06:15:39 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416515825 Group 5- Department store https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416515954 Session 4_G5_Activity 1(1)]]> 2019-11-26 06:16:31 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416515954 Group5-Department store https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516217 Session 4_G5_Activity 1(2)]]> 2019-11-26 06:18:07 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516217 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516341 Session 4_G2_Activity 1 Part 1]]> 2019-11-26 06:18:34 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516341 Group 4 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516388 Session 4_G4_Activity 1]]> 2019-11-26 06:18:52 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516388 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516531 Session 4_G2_Activity 1_Part 2]]> 2019-11-26 06:19:30 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416516531 Group 5- Medibank/Bupa Health Fund https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416521583 Session 4_G5_Activity2_Part 1]]> 2019-11-26 06:45:57 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416521583 Group 5-Medibank/Bupa Health Fund https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416521750 Session 4_G5_Activity2_Part 2]]> 2019-11-26 06:46:47 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416521750 Group 3 - Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522594 Session 4_G3_Activity_2]]> 2019-11-26 06:52:09 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522594 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522834 Session 4_G2_Activity 2 Part 1]]> 2019-11-26 06:53:43 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522834 Group 4 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522863 Session 4_G4_Activity_2]]> 2019-11-26 06:53:52 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522863 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522954 Session 4_G2_Activity 2 Part 2]]> 2019-11-26 06:54:20 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416522954 Group 1 - Dental Surgery https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416523041 Session 4_G1_Activity 2]]> 2019-11-26 06:54:55 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416523041 Group 2 - Car Dealership https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416960826 Session 5_G2_Activity 1
A. The frontline employees are a key part of the service, are the service firm, and are the brand. They can be the most important part of the service from the customer's perspective and are a source of competitive advantage and differentiation for the firm. In a car dealership, the car dealer would be the frontline employee.
B. The role of the employee is to perform 3 roles by producing customer value, organisational productivity and making sales.
Script for initial meeting/greeting: Hello Sir, Mam, How can I assist you today? Is there any particular car you would like to trial or test? If you have any problems then I will be happy to help you and answer any question you may have.
Scripts for test driving the car with customer, script for explaining features & safety, script for selling the car, script for price/selling process, script for included after sales servicing/features.
C. Be friendly and professional
Be patient, speak clearly and slowly
Do surface acting
Knowledgeable about products/industry
Wear a uniform (suit, smart professional)
Manage time with customers so they are not waiting for long
Cope with all types of customer behaviour (e.g. aggression)

]]> 2019-11-27 01:34:46 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416960826 Group 3 - Optus https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964061 Session 5_G3_Activity 1]]> 2019-11-27 01:52:00 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964061 Group 5- Specsavers/OPSM https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964164 Session 5_G5_Activity 1]]> 2019-11-27 01:52:32 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964164 Group 4 - Bunnings https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964353 Session 5_G4_Activity 1]]> 2019-11-27 01:53:19 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964353 Group 1 - High end Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964789 Session 5_G1_Activity 1 (1)]]> 2019-11-27 01:55:38 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964789 Group 1 - High end Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964874 Session 5_G1_Activity 1 (2)]]> 2019-11-27 01:56:09 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416964874 Group 5- KPMG https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416968576 Session 5_G5_Activity 2]]> 2019-11-27 02:15:36 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416968576 Group 1 - Cycle of Success: Google https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416968763 Session 5_G1_Activity 2]]> 2019-11-27 02:16:34 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416968763 group 2 -Mediocrity PTV https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416968838 session 5_G2_Activity 2

- found in a large, bureaucratic organization so for example PTV (the only public transport provider). Found in Monopolies

- to be more specific we are taking as tram driver for example, they can’t really improve the performance of the tram productivity since the office already decide the schedule, the headquarters.

- PTV has set their standard service like how many trains, how many trips, how long does it, arrival time, departure time.

- PTV trains their worker to be a better driver of their transportation not based on the customer interactions.

- High job security, boring and repetitive job

]]> 2019-11-27 02:16:58 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416968838 Group 3 - Failure HungryPanda https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/416969285 Session 5_G3_Activity 2

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Department store]]> 2019-12-09 06:19:28 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421457815 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458019 Session 6_G2_Activity 1_Hospital]]> 2019-12-09 06:21:13 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458019 Group 4 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458034 Session 6_G4_Activity 1]]> 2019-12-09 06:21:19 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458034 Group 1 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458409 Session 6_G1_Activity 1 (2)]]> 2019-12-09 06:24:01 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458409 Group 5 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458509 Session 6_G1_Activity 1]]> 2019-12-09 06:24:45 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421458509 Group 5 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461653 Session 6_G1_Activity 2]]> 2019-12-09 06:46:43 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461653 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461667 Session 6_G2_Activity 2_Monash Campus]]> 2019-12-09 06:46:53 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461667 Group 1 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461701 Session 6_G1_Activity 2]]> 2019-12-09 06:47:14 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461701 Group 3 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/421461720 Session 6_G3_Activity 2

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Car Insurance Company

]]> 2019-12-10 06:45:53 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422010774 Group 5 - Legal services https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422010958 Session 7_G5_Activity 2]]> 2019-12-10 06:47:09 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422010958 Group 4 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011046 Session 7_G4_Activity 2]]> 2019-12-10 06:47:21 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011046 Group 1 - Adventure Sports https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011206 Session 7_G1_Activity 2 (1)]]> 2019-12-10 06:48:18 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011206 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011207 Session 7_G2_Activity 2]]> 2019-12-10 06:48:18 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011207 Group 1 - Adventure Sports https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011288 Session 7_G1_Activity 2 (2)]]> 2019-12-10 06:48:51 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422011288 Group 1 - Airline https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422570645 Session 8_G1_Activity 1
a. Loyals - people that choose to only fly with one airline, won't be tempted by lower prices or better timings of other airlines.
Multibranders - customers that search for better prices and promotions and will choose the airlines with cheaper flights
Habitual - customers choose the airline because of convenience, passively loyal, not necessarily choosing the airline because of their loyalty to it
Switchers - don't care which airline they fly with, choose the cheapest flights, seek out a large portfolio of airlines to decide which one is the cheapest and most convenient, low brand loyalty.
b. Develop a points system/ loyalty program so the more customers use the airline the better rewards they receive. This will provide incentives for customers to choose the airline over competitors, regardless of cheaper prices/ promotions as they can see that they will be rewarded in the long run. Could receive rewards, product offerings, extra benefits. Also could create a membership program and ensure that customer service and quality and is of a high standard so customers are more likely to return to the airline compared to competitors.]]> 2019-12-11 06:06:30 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422570645 Group 3 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422571754 Session 8_G3_Activity 1]]> 2019-12-11 06:16:46 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422571754 Group 5- Cotton On https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422571898 Session 8_G5_Activity 1]]> 2019-12-11 06:18:30 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422571898 Group 2-Department store https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422571991 Session 8_G2_Activity 1]]> 2019-12-11 06:19:26 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422571991 Group 4 - Hotel https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422572126 Session 8_G4_Activity 1]]> 2019-12-11 06:20:56 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422572126 Group 1 - Airline https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422573994 Session 8_G1_Activity 2]]> 2019-12-11 06:38:28 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422573994 Group 5-Management Consulting firm https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574092 Session 8_G5_Activity 2]]> 2019-12-11 06:39:18 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574092 Group 2-Salon https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574149 Session 8_G2_Activity 2]]> 2019-12-11 06:39:35 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574149 Group 4 - Optus https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574170 Session 8_G4_Activity 2]]> 2019-12-11 06:39:42 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574170 Group 3 - Netflix https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574382 Session 8_G3_Activity 2]]> 2019-12-11 06:41:25 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/422574382 Group 3 - Telstra https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120409 Session 9_G3_Activity 1]]> 2019-12-12 06:15:12 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120409 Group 1 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120423 Session 9_G1_Activity 1 ]]> 2019-12-12 06:15:20 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120423 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120513 Session 9_G2_Activity 1_Part 1]]> 2019-12-12 06:15:51 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120513 Group4-Aupost wwan0036 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120601 Session9_G4_activity1]]> 2019-12-12 06:16:19 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120601 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120649 Session 9_G2_Activity 1_Part 2]]> 2019-12-12 06:16:43 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120649 Group 5- PTV https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120898 Session 9_G5_Activity 1

]]> 2019-12-12 06:18:36 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423120898 Group 5- Busy Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123298 Session 9_G5_Activity 2]]> 2019-12-12 06:39:43 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123298 Group 4 - Ambulance Service https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123450 Session 9_G4_Activity 2]]> 2019-12-12 06:40:56 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123450 Group 2 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123484 Session 9_G2_Activity 2]]> 2019-12-12 06:41:12 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123484 Group 3 - Bus service https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123508 Session 9_G3_Activity 2]]> 2019-12-12 06:41:24 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123508 Group 1 - Metro Trains https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123621 Session 9_G1_Activity 2]]> 2019-12-12 06:42:25 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423123621 Group 1 - Student service nsuu0002 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673684 2019-12-13 06:22:21 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673684 Group 2 - Monash Sports https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673718 Session 10_G2_Activity 1]]> 2019-12-13 06:22:42 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673718 Group 3 - Library https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673762 Session 10_G3_Activity 1]]> 2019-12-13 06:23:18 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673762 Group 4 - Health Centre https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673799 Session 10_G4_Activity 2]]> 2019-12-13 06:23:48 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423673799 Group 3 - Airline https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423674985 Session 10_G3_Activity 2]]> 2019-12-13 06:38:51 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423674985 Group 4 - University https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675517 Session 10_G4_Activity 2]]> 2019-12-13 06:44:00 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675517 Group 1 nsuu0002 https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675574 2019-12-13 06:44:37 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675574 Group 2 - Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675595 Session 10_G2_Activity 2_Part 1]]> 2019-12-13 06:44:51 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675595 Group 2 - Restaurant https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675724 Session 10_G2_Activity 2_Part 2]]> 2019-12-13 06:46:09 UTC https://padlet.com/tej_pochun/h8lhjdu50dqv/wish/423675724