Bolman & Deal Reframing Organizations Chapter 4 by Heather B https://padlet.com/heatherbalsiger/h8kgztc2d3la Structure & Restructuring en-us 2020-03-04 22:43:14 UTC 2025-05-11 20:08:01 UTC hello@padlet.com STRUCTURAL DILEMMAS (p.73-75) heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454727870 2020-03-04 22:52:13 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454727870 Differentiation vs. Integration heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454728089
  • Tension b/w assigning work & synchronizing efforts
  • More complex a role structure, harder it is to sustain a focused, tightly coupled enterprise (you'd need to add lateral strategies as well)
    • ]]>     2020-03-04 22:52:53 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454728089     Gap vs. Overlap heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454728868
  • If key responsibilities aren't clearly assigned, impt. tasks fall through the cracks
  • Roles & activities can overlap, creating conflict, wasted effort & unintended redundancy
    • ]]>     2020-03-04 22:55:12 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454728868     Underuse vs. Overload heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454729334
  • If employees have too little work, they become bored & get in the way
  • Overloaded employees can't function as well due to time constraints
    • ]]>     2020-03-04 22:56:41 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454729334     Lack of Clarity vs. Lack of Creativity heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454729902
  • If unclear about what to do, employees will often tailor their roles to fit personal preferences rather than to meet system-wide goals
  • When responsibilities are over-defined, people conform to prescribed roles rigidly, regardless of how much service or product suffers
    • ]]>     2020-03-04 22:58:19 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454729902     Excessive Autonomy vs. Excessive Interdependence heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454730489
  • When efforts are too autonomous, people often feel isolated
  • If too tightly connected, people are distracted & spend too much time on unnecessary coordination
    • ]]>     2020-03-04 23:00:06 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454730489     Too Loose vs. Too Tight heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454730883
  • If structure too loose, people go astray, with little sense of what others are doing
  • Rigid structures stifle flexibility & encourage people to waste time trying to beat the system

    • ]]>     2020-03-04 23:01:22 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454730883     Goal-less vs. Goal-bound heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454731279
  • Sometimes, few people know what the goals are
  • Other times, people cling closely to goals long after they've become irrelevant or outmoded
    • ]]>     2020-03-04 23:02:43 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454731279     Irresponsible vs. Unresponsive heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454731596
  • If people abdicate their responsibilities, performance suffers
  • Adhering too rigidly to policies or procedures can be equally harmful
    • ]]>     2020-03-04 23:03:45 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454731596     STRUCTURAL CONFIGURATIONS (p.75) heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454732839 2020-03-04 23:07:28 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454732839 Mintzberg's Fives heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454735850 2020-03-04 23:16:33 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454735850 heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454736665 2020-03-04 23:18:59 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454736665 Operating Core heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454737372 Workers who produce or provide products or services to customers or clients (teacher, assembly-line workers, flight crews, docs or nurses)]]> 2020-03-04 23:21:17 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454737372 Administrative Component heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454737795 Middle Line:  Managers, Principals, Factory Supervisors
    Strategic Apex:  Senior Managers, Superintendents & School Boards, Senior Executives, Board of Directors]]>     2020-03-04 23:22:37 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454737795     Technostructure heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454738877 Specialists, Technicians, Analysts (Accounting, QC, Auditing Services)]]> 2020-03-04 23:26:23 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454738877 Support Staff heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739127 Perform tasks that support or facilitate the work of others (Nurses, Secretaries, Custodians, Food Service Workers, Bus Drivers)]]> 2020-03-04 23:27:21 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739127 Principles of Successful Structural Change heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739651
  • Do the hard work of carefully studying existing structure & processes so you fully understand how things work--and what wasn't working
  • Develop new conception of organization's goals & strats attuned to the challenges & circumstances
  • Design new structure in response to changes in strategy, technology & environment
  • Experiment as you go along, retaining things that work & discarding those that do not
    • ]]>     2020-03-04 23:29:14 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739651     Simple Structure heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739682
  • Only two levels:  Strategic apex & an operating level
  • Direct supervision & oversight
  • Small "mom-and-pop" operations
    • ]]>     2020-03-04 23:29:21 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739682     Machine Bureaucracy heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739774
  • Members of strategic apex make the big decisions
  • Managers & standardized procedures govern day-to-day operations
  • Large support staffs
  • Sizable technostructure
  • McDonald's
    • ]]>     2020-03-04 23:29:39 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739774     Professional Bureaucracy heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739882
  • Operating core relatively large
  • Few managerial levels exist between strategic apex & the professors, creating flat decentralized profile
  • Hard to exercise greater control over operating core
  • Harvard University
    • ]]>     2020-03-04 23:30:00 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739882     Divisionalized Form heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739955
  • Bulk of work done in quasi-autonomous units
  • Economies of scale, resources & responsiveness while controlling economic risks
  • Cat-and-mouse game b/w headquarters & divisions (HQ wants oversight, while divisional managers try to evade corporate control)
  • Johnson & Johnson
    • ]]>     2020-03-04 23:30:16 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454739955     Adhocracy heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454740011
  • A loose, flexible, self-renewing organic form tied together primarily through lateral means. 
  • Usually found in a diverse, freewheeling environment-functions as an "organizational tent"
  • Advertising agencies & Recording industry
    • ]]>     2020-03-04 23:30:29 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454740011     5 Structural Configurations heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454744740 2020-03-04 23:46:20 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454744740 Web of Inclusion heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454811705 Women tend to put themselves at the center of their organizations rather than at the top]]> 2020-03-05 03:11:56 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454811705 Web builds from the center out-working more like a spider, spinning new threads of connection & reinforcing existing strands heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454812467 2020-03-05 03:14:30 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454812467 WHY RESTRUCTURE? heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454840539 2020-03-05 04:46:19 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454840539 The Environment Shifts heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841228 2020-03-05 04:49:18 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841228 Technology Changes heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841474 2020-03-05 04:50:32 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841474 Organizations Grow heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841527 2020-03-05 04:50:47 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841527 Leadership Changes heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841595 2020-03-05 04:51:05 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454841595 Troubled Firms heatherbalsiger https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454843693 Generally fall into one of three configurations:
    1. The impulsive firm
    2. The stagnant bureaucracy
    3. The headless giant
    ]]>     2020-03-05 05:01:25 UTC https://padlet.com/heatherbalsiger/h8kgztc2d3la/wish/454843693