Discovery Questions - Pharma by Michael Chant https://padlet.com/mfc66/h6jzkf0uro3pojd3 Jeff Rich en-us 2020-11-03 21:51:17 UTC 2021-03-04 17:34:58 UTC hello@padlet.com Instructions mfc66 https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204928922 Generate a set of questions that will help drill down to the ISSUE (not the circumstance) when speaking with a customer
Hints (what makes a question good or bad) ]]> 2021-02-15 21:38:29 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204928922 Inconsistent project success mfc66 https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204930828 2021-02-15 21:39:43 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204930828 First question to ask customer mfc66 https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204936395 What inconstancies are you seeing?

]]> 2021-02-15 21:43:18 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204936395 Customer response mfc66 https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204937161 Our shipping volumes are inconsistent to our customers.  ]]> 2021-02-15 21:43:45 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204937161 Follow-up question to customer mfc66 https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204938192 Where in your process do think you see these volume differentiations?

]]> 2021-02-15 21:44:23 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204938192 Customer response mfc66 https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204938648 Use 3 different brands of pipettes 

]]> 2021-02-15 21:44:41 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1204938648 follow up question https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1208778726 2021-02-16 21:09:49 UTC https://padlet.com/mfc66/h6jzkf0uro3pojd3/wish/1208778726