Roadmap - Marta by https://padlet.com/astramentore/h55j2ajvzr0fbmi5 en-us 2023-08-07 07:19:26 UTC 2025-04-24 07:16:30 UTC hello@padlet.com Roadmap astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657088822 A Roadmap is a strategic plan which defines the process or workflow we will be following during the chat, all while making room for conversation.
We should set a roadmap, once we understand the issue, that we will be helping with the issue at hand (mentioning what exactly you're going to check) and also will be having a conversation to understand the business and goals to see what else we can help them with (warm-up part).]]> 2023-08-07 07:21:15 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657088822 Issue roadmap astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657089783
  • Set expectations about what you’re going to check or checking right now
  • State a clear absence time frame (if you put the user on hold)

    • I’m going to open your Editor and check the post page. Please allow me to put you on hold for 3-5 min, and I’ll be back with my findings

    I understand you also experience the issues with loading time. Let's first fix the post page and then we will get back to the loading time issue
    ]]>     2023-08-07 07:23:02 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657089783     Suggestion roadmap astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657090179
  • Roadmap about suggestions 

    • Tom, once we discuss your issue, I’ll be happy to share with you a couple of tips for your website growth
    ]]>     2023-08-07 07:23:18 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657090179     How to come to the roadmap? astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657090885  
    • Gather the details of the issue
    • Pay attention to a user’s mood
    • Check USP, site, account
    • Familiarize with the user

    *Roadmap about suggestions only if the USP is open
    ]]>     2023-08-07 07:24:34 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657090885     _______________________________________________ astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657090994 2023-08-07 07:24:50 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657090994 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657092386 2023-08-07 07:27:35 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657092386 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657092563 2023-08-07 07:27:56 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657092563 Instructions astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093310 - Match user's and experts' replies
    - Review how roadmap was made, what were the main components ]]>     2023-08-07 07:29:39 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093310     astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093525 2023-08-07 07:30:09 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093525 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093575 2023-08-07 07:30:16 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093575 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093924 2023-08-07 07:30:59 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657093924 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657094004 2023-08-07 07:31:10 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657094004 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657094535 2023-08-07 07:32:24 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657094535 astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657095245 2023-08-07 07:34:00 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657095245 Let's roadmap! - Instructions astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657097263 - Check the issue the user has
    - Compose issue roadmap and suggestion roadmap (if relevant)  ]]>     2023-08-07 07:37:17 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657097263     Issue astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657098281 User cannot finish SEO Wiz, it requests to add alt text to the image however user says there are no images on the page ]]> 2023-08-07 07:39:15 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657098281 Issue astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657098892 User is highly frustrated they cannot change the name of the form]]> 2023-08-07 07:40:25 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657098892 Write roadmap here astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657099027 Edit me ]]> 2023-08-07 07:40:42 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657099027 Write roadmap here astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657099163 Edit me ]]> 2023-08-07 07:40:57 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2657099163 When we for sure must suggest and do not suggest astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2703606285 2023-09-14 06:21:32 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2703606285 Excluded interaction astramentore https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2703606655 - We don't suggest if USP is locked 
    - We don't suggest if the call should be soft transferred ]]>     2023-09-14 06:21:40 UTC https://padlet.com/astramentore/h55j2ajvzr0fbmi5/wish/2703606655