RCS Fall Feedback Session by Joseph Washington https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5 This is a step in a continuous loop of feedback that we will regularly incorporate into the staff experience. Feedback will be divided into short-term and long-term goals to determine immediate discussions with partners, organizational changes, etc. Some feedback may not be immediately actionable, but we can pass on to the appropriate partners/committees/teams to address or develop further training around We will share updates on these topics in January Feedback needs to be realistic, solution-oriented, and actionable (think SMART) en-us 2022-12-14 16:33:32 UTC 2023-01-05 17:13:21 UTC hello@padlet.com What's going well? josephwashington2 https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420833034 2022-12-14 16:59:54 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420833034 What feedback do you have for partners, or what do you need from them? josephwashington2 https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420833473 2022-12-14 17:00:14 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420833473 What solutions or outcomes would you like to see come from your feedback? josephwashington2 https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420833812 2022-12-14 17:00:29 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420833812 How are you contributing toward the experience you are looking for? josephwashington2 https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420834260 2022-12-14 17:00:51 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2420834260 Giving time back for various closings, opening, holiday, etc https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422106001 2022-12-15 17:00:53 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422106001 Holiday duty time back when the university is closed for people on duty https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422107743 2022-12-15 17:02:21 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422107743 Ability to have team meetings and plan programming. The core document was perf. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422108579 2022-12-15 17:03:02 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422108579 Communication/training with OCS https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422108675 2022-12-15 17:03:06 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422108675 Sanction guide offers appropriate guidance https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422109536 2022-12-15 17:03:43 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422109536 RA program submissions, evaluations, etc has been helpful in understanding what is happening in RA programs. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422110873 2022-12-15 17:04:40 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422110873 Creating my own lines of communication for feedback. Communicating with supervisor and RAE program coordinator https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422112010 2022-12-15 17:05:37 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422112010 Weekly and monthly reports are being asked to complete but not enough context as to how the information is being used. Tedious/busy work. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422112390 2022-12-15 17:05:53 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422112390 Spend more time during training on utilizing/understanding Maxient as a platform https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422113881 2022-12-15 17:06:57 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422113881 Meetings being used as another avenue of sharing information that is submitted in weekly/monthly reports and conversations could be geared towards action items of what is submitted in those reports. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422114815 2022-12-15 17:07:44 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422114815 It was hard to address conflict and assume good intent with it when there was no understanding of communications styles and relationship building. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422117653 2022-12-15 17:09:54 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422117653 Wellness checks for Duty and not having enough information for RAs to walk into situations prepared. Facilitating conversations that they may not be prepared for. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422118473 2022-12-15 17:10:35 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422118473 Training RAs to be prepared to walk into wellness situations. Also is that something we want RAs to do rather than having the HSOD being the one responding to that wellness check. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422120029 2022-12-15 17:11:46 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422120029 Clarifying the role of ARDs within the ALT/ALT meetings (i.e. if they're not going to host area programs, how should they be contributing?) https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422124046 2022-12-15 17:15:00 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422124046 Emergency spaces management. Spaces being indicated that they are prepared but not actually being ready for a student to move into. Working with facilities/RDs to have regular walkthroughs to check in and make sure these spaces are ready to go. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422124336 2022-12-15 17:15:14 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422124336 RAs calling in on time has been a lot better this year. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422126894 2022-12-15 17:17:16 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422126894 How emergency staff show up during these times/work with duty staff https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422126927 2022-12-15 17:17:18 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422126927 Clarifying when NUPD should call HSOD vs Admin On-Call https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422127464 2022-12-15 17:17:41 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422127464 Having Rick lead area meetings and set up agendas has been super helpful https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422128465 2022-12-15 17:18:31 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422128465 Training ARDs and working with OCS to train them on maxient, rationale writing, BASICS, and sending letters. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422128658 2022-12-15 17:18:41 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422128658 Calling up structure has been effective -- having ARD/RD combo covering campus has gone well too https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422130378 2022-12-15 17:20:03 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422130378 ARDs serving as the main advisors to Area Councils and RDs serving in a secondary support role to the ARDs. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422132357 2022-12-15 17:21:44 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422132357 Transparency around amnesty has been helpful in having conversations with students as it relates to higher level cases, i.e transports. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422135816 2022-12-15 17:24:30 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422135816 Revisit work from home options for HS (e.g. allocating a few days throughout the quarter) https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422135822 2022-12-15 17:24:31 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422135822 conversations where more people are present or if there is any grey area for a case students are not willing to admit to fault in the case. https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422136586 2022-12-15 17:25:08 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422136586 LT encouraging wellness/checking in with supervisees https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422137466 2022-12-15 17:25:57 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422137466 Clarifying where to pull information for various checks or if someone will pull and prepare for HS https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422142730 2022-12-15 17:30:24 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422142730 Weekly 1:1 with ACs please:) https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422143570 2022-12-15 17:31:07 UTC https://padlet.com/josephwashington2/h1ar7ewt3h2s7gv5/wish/2422143570