Adults: 2 people

Contact name: Mrs. JuliaMorell

Contact number: 07780161236

Room type: double room

B: Yes, we have an available. How many people are there stay.
A : My husband and two children. one son twenty year old and  one  daughter five year old.
B : How much is it 
A: 300 dollars per night, including have breakfast. Would you like to book a table at restaurant

B:I arrive at the hotel 7 o’clock. Please book me a table for 4 people. 

A: Yes of course, wish you have a great stay at the hotel.

B yes, we have 1 room, mrs. how many people are there 
A My husband and two children, my son is twenty years old and my daughty is five years old.

A  How much is it

B 300$ one night, including breakfast, Would you like to reserve a table at the restaurat 
A I arrive at 7 pm. I'd like to book a table for four people, please

B Yes, have a nice day during stay in hotel.  

2 At

3 Until - to

4 On

5 At

6 From - to

7 At

• all rooms have air-conditioning, and internet access.

• all bathrooms have baths and showers.

• there is a private car park and restaurant.

Student B calls the Mercury Hotel. You book a twin room for the night of 27th May for three nights for you, and your five-year-old daughter, and if the hotel has a restaurant. If so, book a table for two at 7:30 p.m. Your name is Francis Lyon and you will  arrive at about 7:00 p.m. Your mobile is 0778 468921.

SAMPLE:
Reservation clerk: Good morning. Mercury Hotel. Reservations. Can I help you?

Caller: Hello. I'd like to book …………..

B: Hello. I’d like to book a twin room for Me and my five-year old daughter for the night of 27th May

A: Yes, How many nights is it for?

B: Three nights 
A: Yes, we have a twin room available 
B: Good. Are there any facilities at the hotel?
A: All rooms have air conditioning, internet access and bathrooms have baths and showers and there is a private car park.
B: Ok. Does the hotel have a restaurant? You see, we arrive in the evening at about 7.00 pm
A: Yes, Would you like me to book you a table?
B: Yes, please. Can we have a table for two at 7:30pm.
A: Yes, madam. And your name please?
B: Mrs Francis Lyon 
A: Do you have a contact number?
B: Of course, my number is 0778468921
A: Thank you. Could you send me an email or message  to confirm your reservation?
B: Yes, of course 
A: Thank you for calling, Have a nice day. Goodbye 

A: Yes, we have room. How many nights is it for ?
B: B: Three nights , are  there any facilities in this room?

A: Yes, all rooms have air-conditioning, all bathrooms have baths and showers and there is private car park.

B:Good, How much is it ? 
A:Yes. Would you like to book a table?

B : I will arrive at about 7:00p.m. I'd like to book a table for two at 7:30 p.m, please.

A: Could I have your name,please?

B: My name is Francis Lyon.

A: Do you have a contact number?

B: Yes, my moblile number is 0778468921

A: Can you send an message or email to confirm your reservation?

B: Of course.

A: Thank you. Do you need more help?

B: No thanks.
A : Thanks . Have a nice day

G: Hello, I'd like to book a twin room for me and my five-year-old daughter for the night off 27th May. Do you have any vacancies?

R: Just a moment. I'll check for you

Yes, madam. We have room available

G: Are there any facilities in this room?

R: Yes, all rooms have air-conditioning, all bathrooms have baths and showers and there is private car park 

G: Are there any restaurants?

R: Yes, there is a restaurant

G: I will  arrive  at about 7:00 p.m so I'd like to book a table for 2 at 7:30 PM, please 
R Could I have your name,please?

G My name is Francis Lyon.

R Do you have a contact number?

G Yes, my moblile number is 0937424510

R Could you send me an email or a message to confirm your reservation?

G Yes, of course

R Thank you for your calling. Goodbye.

G Goodbye

 

R: can i help you name please?
G: my name is franci lyon
R: what is your phone number?
G: 0778 468921
R:............................
R: thank you, I hope you enjoyed your stay at out hotel.

2. Twin 

3. Reserved

4. Car park

5. Table

6. 7.30

2. twin 

3. reserved

4. car park

5. table

6. 7.30

To: reservation@Mercuryhotel.com

From: Winfield@gmail.com

Date: June 12th 

Subject: Reservation

To: Winfield@gmail.com

From:reservation@Mercuryhotel.com

Subject: Reservation

Dear Mr. Winfield,

Thank you for your email of 12th June

We are glad to confirm your reservation for a triple bedroom on the first floor for four nights from 3rd to 7th July. As you requested, your room is at the back of the hotel and overlooking the swimming pool. We also reserved for you a parking space and a table for us for dinner at 7:30

We look forward to welcoming you to our hotel

Yours sincerely,

Best regards

Quốc thái 
Reservation

We are glad to confirm your reservation for a triple bedroom for four nights from 3rd to 7th July. And your room is on the first floor , at the back of the hotel, overlooking the swimming pool. As you request , we reserved a parking space and a table for you for dinner at 7:30.

We look forward to welcoming you to our hotel.

Best regards
 
 Kim Ngọc
 Reservation

From:reservation@Mercuryhotel.com

Subject: Confirmation

Dear Mr. Winfield,

Thank you for your email of 12th June

We are glad to confirm your reservation for a triple bedroom on the first floor for four nights from 3rd to 7th July. As you requested, your room is at the back of the hotel and overlooking the swimming pool. We also reserved for you a parking space and a table for us for dinner at 7:30

We look forward to welcoming you to our hotel

Best regards

My Linh

Reservation