My bold wall by Jenn Vanden Berg | Training & Development Coordinator https://padlet.com/NVT/goe0sez48xu6 Made with panache en-us 2018-04-06 13:06:09 UTC 2018-04-06 14:35:17 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Dootheets.png COB/Primary Plan Billing rejections https://padlet.com/NVT/goe0sez48xu6/wish/249205331 2018-04-06 13:08:09 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249205331 DUR Rejections and Appeals https://padlet.com/NVT/goe0sez48xu6/wish/249205566

]]> 2018-04-06 13:08:54 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249205566 Review Prior Authorization Process https://padlet.com/NVT/goe0sez48xu6/wish/249205595 2018-04-06 13:09:00 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249205595 test claims https://padlet.com/NVT/goe0sez48xu6/wish/249205828 2018-04-06 13:09:37 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249205828 "I called on behalf of..." situations https://padlet.com/NVT/goe0sez48xu6/wish/249205879 2018-04-06 13:09:47 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249205879 FBMS https://padlet.com/NVT/goe0sez48xu6/wish/249206080 2018-04-06 13:10:21 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249206080 Overrides https://padlet.com/NVT/goe0sez48xu6/wish/249206579 2018-04-06 13:11:37 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249206579 How to Identify Non dispensing Pharms https://padlet.com/NVT/goe0sez48xu6/wish/249206702


]]> 2018-04-06 13:12:00 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249206702 Double-click to write your questions, or note areas in need of confirmation prior to the end of training! :) NVT https://padlet.com/NVT/goe0sez48xu6/wish/249207473 2018-04-06 13:13:58 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249207473 Mostly I worry about the having sure that I understood the person correctly and that I am able to provide the correct info back. (pharm/prov/mbr) https://padlet.com/NVT/goe0sez48xu6/wish/249207777 2018-04-06 13:14:48 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249207777 everything. https://padlet.com/NVT/goe0sez48xu6/wish/249208308 2018-04-06 13:16:09 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249208308 What to do when a caller requests to speak to another agent they have previously talked to. https://padlet.com/NVT/goe0sez48xu6/wish/249208463 2018-04-06 13:16:28 UTC https://padlet.com/NVT/goe0sez48xu6/wish/249208463