SOM connect workshop by

Suggestion for future session

2025-07-24 06:50:21 UTC

Casual Starter Set up and Visitor applications [submit a form] were both included in the list of forms transitioning to online/People Connect, by People Services. I wonder if we could look at how one of these would work in the new system/what that looks like in the School Ops interface, to make it more relatable to all?

Impact

2025-07-24 06:52:46 UTC

A little difficult to clearly understand at this stage, but using this whilst continuing to use a shared mailbox (needed for external traffic) needs more thought on my part

Improved colleague experience

2025-07-24 06:54:57 UTC

Increase in consistency hopefully, and in the ability to monitor/measure turnaround times. The availability of metrics will improve the team, and line manager, experience, and should support a fuller understanding of team workload/resourcing requirements

How to increase efficiency

2025-07-24 06:57:39 UTC

Line manger oversight of the team's work/tasks and the ability to ensure coverage during staff absence. Ensuring the design of the online People Services forms aligns with School processes/requirements, as does the design of the School Ops interface.